49 Earls Court Square, Earls Court, Kensington and Chelsea, London, SW5 9BY, United Kingdom
#1009 of 1,022 hotels in London
Guests' ChoiceBased on 1594 hotel reviews
4.5Cleanliness
5.0
Comfort
5.0
Location
7.8
Facilities
4.8
Staff
6.7
Value for money
5.9
Free Wifi
6.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 18, 2024
Heather
United KingdomWhile it’s obvious they are refurbishing and improving, when walking in to reception there was a strong smell of damp and there was a stained mattress propping a door open. The bed was also really uncomfortable, an extra pillow each and not having a gap between the bed/wall would have made a massive difference.
The room was newly refurbished and clean. It’s in a great location for the tube into central London.
Stayed in June 2024
Reviewed: June 8, 2024
Linda
SwedenIt was dirty, a small familyroom in the basement for 4 persons. We couldn’t walk around the beds. Hard beds. We couldn’t stored the luggage after check out just for a couple of hours. The room upstairs for one person was fine but very hot. The AC and the TV didn’t work. We asked the stuff for help but didn’t get any assistance.
The area outside and close to the subway
Stayed in May 2024
Reviewed: June 4, 2024
Michal
PolandDespite room and bathroom seemed to be recently renovated all looked dated
Good location and value for money Relatively clean
Stayed in June 2024
Reviewed: June 3, 2024
Acotanza
United KingdomSince the rooms are newly renovated. The staff does not know how the appliances work.
Near the tube station
Stayed in April 2024
Reviewed: May 28, 2024
Mary
IrelandIt was very dirty
Stayed in May 2024
Reviewed: May 28, 2024
Ali
United KingdomBathroom mouldy and made the whole room smell musty. Room windows filthy and sills dusty. Bed damaged and tatty.
Location
Stayed in May 2024
Reviewed: May 26, 2024
Kirstie
United KingdomI was not expecting to find the hotel surrounded by scaffolding, nor did I expect to walk past builders working as we approached the room. The reception area was covered in dust, which did not give high hope. The stairs leading to rooms had a slant and did not feel secure to use. I booked a twin room with 2 single beds, and room had 1 double bed, but not a major issue. When a spare pillow was requested we were told they did not have any.
The room was clean, and looked like it had been updated as part of the current renovations. The bathroom was clean, and modern
Stayed in May 2024
Reviewed: May 21, 2024
Damian
AustraliaUncomfortable beds Windows could not be open properly all the way and I couldn't turn the aircon on at all Toilets smelt of sewage if seat was left open
Great Locations and Great Rooms and GreatValue for money
Stayed in May 2024
Reviewed: May 20, 2024
Michael
AustraliaHotel is in the process of major renovations so my booked stay was reduced but the renovated room was good.
Stayed in May 2024
Reviewed: May 15, 2024
Bradley
United KingdomPoor decor, unsafe locks on doors, ants, very outdated and a bit shabby, broken shower head and hole in bathroom floor
Location, bedding, staff
Stayed in May 2024
Reviewed: May 14, 2024
Stefanie
United KingdomToo warm in the rooms, will be ok once the aircon is fully installed.
You get what you pay for! It's cheap and cheerful, in a good central location. Hotel is mid renovations, so not everything is fully working yet, but the new rooms are clean, and the bathrooms are good.
Stayed in May 2024
Reviewed: May 12, 2024
Antonietta
Italy1)the hotel’s entrance was left open day and night, which wasn’t very secure. 2)our door didn’t even have the target with its number on anymore 3)nobody changed our towels or cleaned our room during our 3 days stay 4)there was no blow dryer in our room 5)the room itself wasn’t bad, but the hotel was left in pitiful conditions. 6)the majority of the hotel staff didn’t even say good morning 7)it was noisy and loud, the hotel’s walls were so thin that we could hear our neighbor cough or make video calls 8)the stairs were a deathly trap
The location was very central, near the underground station
Stayed in May 2024
Reviewed: May 3, 2024
Nikolas
CyprusThat the property was in construction, the window curtains were a bit see-through and the bed was uncomfortable
I really liked the location, the staff and the bathroom
Stayed in May 2024
Reviewed: May 2, 2024
Mark
United KingdomPlace felt very run down and unclean. Very outdated.
Stayed in April 2024
Reviewed: May 1, 2024
Michael
United KingdomPrice for the area very good Budget hotel but bed was comfortable Tea and coffee provided On the whole for the price it was good value
Stayed in April 2024
Reviewed: May 1, 2024
Maurice
United Kingdomthe key code failed to open the door on arrival and on the second day. i had an early night on the first night but was woken up by the fire alarm at 11pm which took ages to switch off. The room was quite warm and the air con wasnt working. On the last morning the shower was barely warm
i knew the hotel was going through redecoration howver there were quite a few irritating things. The location and price were excellent The staff were friendly
Stayed in April 2024
Reviewed: April 16, 2024
Anthony
United KingdomRoom was dirty, cold, bed was uncomfortable. Whole thing needs to be knocked down and started again.
location was good, late check in was good. Shower was ok. That was it i'm afraid.
Stayed in March 2024
Reviewed: April 16, 2024
Abedi
United Kingdomthey were renovating the hotel and people who worked there were smoking all the time in the appartement which was terrible.
the location was so good. the staff helped me to check in earlier and the room was clean .
Stayed in April 2024
Reviewed: April 12, 2024
Venice
United KingdomThe room was not clean when we arrived. The bed sheet and comforter were itchy so I asked for new sheets and pillow cases on our first night. And in our last day, I removed all the sheets just to make sure that they would changed it for the next user. Then I saw that the mattress and pillows were so dirty and it was so disgusting as the user. The mattress had no cover.
Stayed in April 2024
Reviewed: April 7, 2024
Akinyi
AustraliaThe carpet was very old and coming undone in areas that there were pieces of material loose in lots of areas No coverings / plug on the floor, shower Wifi was very slow For the size of the room and price per night.. a bed side lamp would be nice
The receptionist was helpful
Stayed in April 2024
Reviewed: April 4, 2024
Zýková
Czech RepublicBasement room, no option to store cloths, even nowhere to hang a jacket if wet. Very simple, battered equipment. Definitely not a 3 star hotel.
Stayed in March 2024
Reviewed: March 31, 2024
Barbs
United KingdomNoise from the road outside but not fault of the hotel
Cheap reliable slight wear but can’t complain for the price
Stayed in March 2024
Reviewed: March 23, 2024
Samantha
United Kingdomi had to ask for towels and these weren’t the best quality. there was no hair dryer in the room. Room was very warm and the air conditioning wasnt working due to renovations
when i first walked into the hotel it appeared dinghy and dirty in the reception area however they are clearly in the process of renovating. My room had been renovated and it was clean light and airy. bed was comfortable and the shower was lovely. hot drink facilities. Very close to the tube. staff were helpful and welcoming
Stayed in March 2024
Reviewed: March 20, 2024
Paul
United Kingdom.
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Stayed in February 2024
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