23 Lillie Road, Hammersmith and Fulham, London, SW6 1UG, United Kingdom
#1002 of 1,016 hotels in London
Guests' ChoiceBased on 1498 hotel reviews
4.3Cleanliness
4.9
Comfort
4.9
Location
7.6
Facilities
4.5
Staff
6.6
Value for money
5.4
Free WiFi
6.3
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End of dialog contentReviewed: 11 November 2024
Ray
United KingdomThis place is likely leaking money because the antiquated heating system is full on in the rooms where it's working leading many to leave their windows wide open (in November!). Room corridor was dingy and stank of weed. The stairwell stank of damp laundry. Surprisingly, both rooms I stayed in were odour free. Staff were kind and helpful though (this to a solo male traveler, your mileage may vary). Room is tatty and worn in all places. Loose tiles, holes in wall, temperamental TV aerial, loose taps. The deadlock on my first room didn't work (so room was accessible in night to anyone with a card). Didn't bother me, but might bother you. No TV remote in one room, no kettle in the other. Not all rooms served by lift.
Bed was fresh, clean and comfortable. Mixer taps on bath allowed a reliable warm shower with good pressure. When I complained about no heating in one room I was upgraded with little fuss. The price is about right for how run down this place is but for me the essentials were in place.
Stayed in November 2024
Reviewed: 11 November 2024
Martin
United KingdomThis is a little gold mine going to waste. Décor is very tired, couldn't open/close windows easily, presentation was low, for instance the tea, coffee items looked like they'd been thrown in the tray from a distance, and only one cup for two people. Noise from the bars and airplanes flying overhead. Did the property meet our expectations, I said yes, because I already knew by reading the reviews, it was going to be very low standard.
Hotel looks actually very nice from outside, Location was perfect, with tube, cafes and bars right outside
Stayed in November 2024
Reviewed: 9 November 2024
Sweetheartl
Czech RepublicThe room was damp and musty. It was because of the bathroom, there was musty and mouldy curtain in a bathtub. There was dust on the floor and dirty floor under the night table. There was also a window which was impossible to properly close. I was in hotel Lily many times, I am not a demanding customer but this was my worst experience. I think if there was a central heating on, it would be better.
Location, personal, price.
Stayed in October 2024
Reviewed: 9 November 2024
Steven
IrelandI won't go into the nitty gritty details I'm sure you've read enough of them. It is what it is, if you need a cheap, basic place to stay for the night this is it. If you want to stay somewhere nice then look elsewhere and pay for it. Don't be one of those people who pay 2 star prices and expect 4 star quality.
Location was perfect for what I needed it for and was the cheapest around.
Stayed in November 2024
Reviewed: 8 November 2024
Paul
Isle of ManThe state of the room! Plugs coming off walls, light ripped off wall, no lighting in bedroom area, bathroom was disgusting, no plug for bath, no top on the flush. Very shabby. Curtains had black mould on them. All in all disgusting
The location was good and the reception staff were pleasant.
Stayed in November 2024
Reviewed: 8 November 2024
Matthew
United KingdomEverything
Things were falling apart left right and centre . The only bonus was we didn’t see a rat
Stayed in November 2024
Reviewed: 28 October 2024
Briony
United Kingdomno hot water noisy
bed comfy
Stayed in October 2024
Reviewed: 21 October 2024
Ann
United KingdomThe room was very small and a bit shabby. The toilet door didn’t close.
It was close to the venue I I was attending.
Stayed in October 2024
Reviewed: 21 October 2024
Asri
United KingdomThe non-smoking room, but it smells like someone was just smoking in the room, and it was so noisy since my room was right next to the main road, and the bed was not comfortable
Close to the station
Stayed in October 2024
Reviewed: 14 October 2024
Boris
NetherlandsHaving black mold on the showercurtain
The location
Stayed in October 2024
Reviewed: 12 October 2024
Adrian
SpainAlarm at 2:30 am not cool, very dirty
Location
Stayed in October 2024
Reviewed: 8 October 2024
Richard
United KingdomGrim old run down dump
Good location
Stayed in October 2024
Reviewed: 6 October 2024
Samuel
United KingdomSize of the room , the lift , size of TV , chewing gum on the walls
I wasn’t homeless for the night.
Stayed in October 2024
Reviewed: 6 October 2024
Nerissa
United KingdomThe room was falling apart. The kettle and cups looked like they weren't cleaned. There were nails sticking out the bathroom door, which didn't shut properly. No plug for the sink, wallpaper co.ing off the wall. Dusty. Blinds and curtains falling apart. No coffee was left.
Location was great
Stayed in October 2024
Reviewed: 4 October 2024
Claire
United KingdomRoom very small Overall decor shabby & outside corridor like a building site. Radiator stuck on very hot
Location, clean comfortable affordable
Stayed in October 2024
Reviewed: 1 October 2024
James
United StatesRoom is small and kind of on the rundown side.
I have stayed at this property on three different occasions now. I love the location (Fulham/Earls Court), and the price is low so that being said, I feel fine staying here as a solo male traveler who likes the area. However, if you are at all picky on room size, cleanliness you might want to keep looking.
Stayed in September 2024
Reviewed: 30 September 2024
Kyla
United Kingdomeverything needs replacing/redecorating. only one plug socket in the room, which was coming out of the wall. the bathroom was poorly maintained & everything leaked. not a good place to stay when Chelsea win either, street noise kept us awake until 5am
the beds were comfortable
Stayed in September 2024
Reviewed: 29 September 2024
Joel
IrelandShould be more clean
Stayed in September 2024
Reviewed: 29 September 2024
Jody
United KingdomIt was very dated. It had holes in the walls, children’s stickers over the walls and doors. Mouse traps, on the 3rd floor! Stained ceiling tiles from leaks and holes where tiles should be! All of the above for £255 for 2 rooms!
The location was great for a show we were seeing
Stayed in September 2024
Reviewed: 25 September 2024
Patricia
IrelandThe whole decor was dull and drab....grey walls grey carpet which didn't look very clean...This hotel needs an update...some nice bright colours maybe..
Room and bathroom small but adequate for one person. No breakfast. Location perfect for where I was going.
Stayed in September 2024
Reviewed: 24 September 2024
Liam
United Kingdomroom
car park
Stayed in August 2024
Reviewed: 23 September 2024
Mohamed
United KingdomCleaning is below average.. beds are the worst I have ever experienced.. window broken and taped!!!!! Really avoid if you can.
Nothing
Stayed in September 2024
Reviewed: 22 September 2024
Richard
United Kingdomthe bathroom was falling apart
available last minute.
Stayed in September 2024
Reviewed: 15 September 2024
Anthea
United KingdomIt is very basic but reasonably priced.
It was the perfect location for an event we were participating in.
Stayed in September 2024
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