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  5. Reviews of Hotel Lily

Reviews of Hotel Lily 2 stars

23 Lillie Road, Hammersmith and Fulham, London, SW6 1UG, United Kingdom

#1002 of 1,016 hotels in London

Guests' Choice

Review score

Based on 1498 hotel reviews

4.3

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    4.9

  • Location

    7.6

  • Facilities

    4.5

  • Staff

    6.6

  • Value for money

    5.4

  • Free WiFi

    6.3

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Showing 1 – 25

  • Reviewed: 11 November 2024

    4.0
    Clean comfortable bed in tatty run down hotel
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This place is likely leaking money because the antiquated heating system is full on in the rooms where it's working leading many to leave their windows wide open (in November!). Room corridor was dingy and stank of weed. The stairwell stank of damp laundry. Surprisingly, both rooms I stayed in were odour free. Staff were kind and helpful though (this to a solo male traveler, your mileage may vary). Room is tatty and worn in all places. Loose tiles, holes in wall, temperamental TV aerial, loose taps. The deadlock on my first room didn't work (so room was accessible in night to anyone with a card). Didn't bother me, but might bother you. No TV remote in one room, no kettle in the other. Not all rooms served by lift.

    Bed was fresh, clean and comfortable. Mixer taps on bath allowed a reliable warm shower with good pressure. When I complained about no heating in one room I was upgraded with little fuss. The price is about right for how run down this place is but for me the essentials were in place.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    5.0
    Ok for a no thrills low budget 2 star hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This is a little gold mine going to waste. Décor is very tired, couldn't open/close windows easily, presentation was low, for instance the tea, coffee items looked like they'd been thrown in the tray from a distance, and only one cup for two people. Noise from the bars and airplanes flying overhead. Did the property meet our expectations, I said yes, because I already knew by reading the reviews, it was going to be very low standard.

    Hotel looks actually very nice from outside, Location was perfect, with tube, cafes and bars right outside

    Stayed in November 2024

  • Reviewed: 9 November 2024

    4.0
    Damp and dirty room :(
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The room was damp and musty. It was because of the bathroom, there was musty and mouldy curtain in a bathtub. There was dust on the floor and dirty floor under the night table. There was also a window which was impossible to properly close. I was in hotel Lily many times, I am not a demanding customer but this was my worst experience. I think if there was a central heating on, it would be better.

    Location, personal, price.

    Stayed in October 2024

  • Reviewed: 9 November 2024

    5.0
    It is what it is
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I won't go into the nitty gritty details I'm sure you've read enough of them. It is what it is, if you need a cheap, basic place to stay for the night this is it. If you want to stay somewhere nice then look elsewhere and pay for it. Don't be one of those people who pay 2 star prices and expect 4 star quality.

    Location was perfect for what I needed it for and was the cheapest around.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    3.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The state of the room! Plugs coming off walls, light ripped off wall, no lighting in bedroom area, bathroom was disgusting, no plug for bath, no top on the flush. Very shabby. Curtains had black mould on them. All in all disgusting

    The location was good and the reception staff were pleasant.

    Stayed in November 2024

  • Reviewed: 8 November 2024

    3.0
    Ok if your last hotel was in the Gaza strip
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Things were falling apart left right and centre . The only bonus was we didn’t see a rat

    Stayed in November 2024

  • Reviewed: 28 October 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    no hot water noisy

    bed comfy

    Stayed in October 2024

  • Reviewed: 21 October 2024

    4.0
    Was ok for a night.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very small and a bit shabby. The toilet door didn’t close.

    It was close to the venue I I was attending.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The non-smoking room, but it smells like someone was just smoking in the room, and it was so noisy since my room was right next to the main road, and the bed was not comfortable

    Close to the station

    Stayed in October 2024

  • Reviewed: 14 October 2024

    3.0
    Absolutely horrible
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Having black mold on the showercurtain

    The location

    Stayed in October 2024

  • Reviewed: 12 October 2024

    3.0
    Bad
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Alarm at 2:30 am not cool, very dirty

    Location

    Stayed in October 2024

  • Reviewed: 8 October 2024

    3.0
    Good value but a dump
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Grim old run down dump

    Good location

    Stayed in October 2024

  • Reviewed: 6 October 2024

    3.0
    Shit
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Size of the room , the lift , size of TV , chewing gum on the walls

    I wasn’t homeless for the night.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    5.0
    Standard for affordable hotel in london
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was falling apart. The kettle and cups looked like they weren't cleaned. There were nails sticking out the bathroom door, which didn't shut properly. No plug for the sink, wallpaper co.ing off the wall. Dusty. Blinds and curtains falling apart. No coffee was left.

    Location was great

    Stayed in October 2024

  • Reviewed: 4 October 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room very small Overall decor shabby & outside corridor like a building site. Radiator stuck on very hot

    Location, clean comfortable affordable

    Stayed in October 2024

  • Reviewed: 1 October 2024

    5.0
    Great value for the location (and London in general). Could use some work on room conditions.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights

    Room is small and kind of on the rundown side.

    I have stayed at this property on three different occasions now. I love the location (Fulham/Earls Court), and the price is low so that being said, I feel fine staying here as a solo male traveler who likes the area. However, if you are at all picky on room size, cleanliness you might want to keep looking.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    3.0
    it was what is was
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    everything needs replacing/redecorating. only one plug socket in the room, which was coming out of the wall. the bathroom was poorly maintained & everything leaked. not a good place to stay when Chelsea win either, street noise kept us awake until 5am

    the beds were comfortable

    Stayed in September 2024

  • Reviewed: 29 September 2024

    5.0
    Passable
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Should be more clean

    Stayed in September 2024

  • Reviewed: 29 September 2024

    3.0
    Very overpriced for awful rooms
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It was very dated. It had holes in the walls, children’s stickers over the walls and doors. Mouse traps, on the 3rd floor! Stained ceiling tiles from leaks and holes where tiles should be! All of the above for £255 for 2 rooms!

    The location was great for a show we were seeing

    Stayed in September 2024

  • Reviewed: 25 September 2024

    3.0
    My stay was fine as only needed to sleep there...nice comfortable clean bed and nice towels..
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The whole decor was dull and drab....grey walls grey carpet which didn't look very clean...This hotel needs an update...some nice bright colours maybe..

    Room and bathroom small but adequate for one person. No breakfast. Location perfect for where I was going.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    3.0
    needs a good overall
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    room

    car park

    Stayed in August 2024

  • Reviewed: 23 September 2024

    3.0
    Avoid
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning is below average.. beds are the worst I have ever experienced.. window broken and taped!!!!! Really avoid if you can.

    Nothing

    Stayed in September 2024

  • Reviewed: 22 September 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    the bathroom was falling apart

    available last minute.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is very basic but reasonably priced.

    It was the perfect location for an event we were participating in.

    Stayed in September 2024

Showing 1 – 25

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