Had to drop lucky to get a parking spot near the property. Has you entered the property we were greeted with both bins overflowing and open full bin bags at the side of the bins with soiled nappies showing. Could do with a good clean inside and out.

Plenty of room for our group, good location and quiet

Stayed in June 2024

We felt that although the kitchen was generally good, it wasn’t really equipped for self catering. There were not enough larger pans for a party of 6 adults. There were no serving spoons, no heatproof surface savers & insufficient non-scratching utensils. The property also lacked a toaster( a first for us in rented accommodation) and the bathroom off the kitchen would have been more useful as a utility containing a dishwasher. We really appreciated the attention to fire safety in this multi level house.

Richmond is a charming place to visit. Our party of active 70+ year olds walked extensively - our cars stayed parked from arrival to departure. Be warned - the hills are steep! The property has plenty of bath / shower rooms and everything worked. The communal areas were warm, spacious and furnished comfortably, with the top floor lounge and mezzanine a stand-out feature. The enclosed garden courtyard was equipped to sit out in the sun, too. None of us has mobility problems, so the stairs to everywhere were no problem, but they kept us fit. Access to the property is a little, “The Secret Garden” - a nondescript door in a wall leads to an unpromising peeling space and a slabbed path between other properties - then things get really lovely. In town, the Tourist Information volunteers are friendly and very helpful. “Thomas the Baker” in the square with the obelisk is fabulous for fresh baked goods. Their large Yorkshire curd tart is the equal of anything available in Betty’s (York, Harrogate et al) at half the price. I brought four home as gifts and personal treats to remind me how much we love North Yorkshire.

Stayed in May 2024

A property of this size and spec really should have a dishwasher. And if you have to wash up, there should be more than one flimsy t-towel provided for a 5 night stay. Also very disappointed that there was no bedding in the house for the sofa bed, and when we phoned Host and Stay to ask for some we were eventually told that no-ne was in the area to bring it to us (and that only after chasing them several times as they never called back as promised). One person we spoke to said they would refund the cost of a sheet if we went out and bought one, which we actually did - but so no far no sign of a refund, really poor service.

The location of the house is great, you can walk (uphill) into Richmond, and there are plenty of places round about in Yorkshire to visit. We were 3 couples and really liked having 3 double bedrooms each with its own bathroom - in fact there is a surfeit of bathrooms, two more in addition to the 3 ensuites! The lounge area and dining table were both comfortable to hang out in.

Stayed in January 2024

The kitchen cupboards and handles very dirty! The pans particularly the frying pan need replacing with better quality and bigger pans. We go away as a group every year and do a Christmas dinner, this was not possible here as there’s no roasting tins, Yorkshire pudding trays, pans big enough to cook for 6 people, very disappointing! Also I haven’t got my £250 deposit back yet, it was taken more than a week before our stay!

Spacious, everyone had their own bathroom. It was quiet and peaceful

Stayed in December 2023

Not enough cooking equipment for 6 people No dishwasher Dirty oven Needs more lighting outside as loads of slippery trip hazards Would look at turning one bedroom into a twin room.

We love Richmond and the surrounding areas, loved the big open space, really comfy beds, bedrooms excellent Heating brilliant Loved the amount of bathrooms Comfy sitting area

Stayed in November 2023

Bedrooms very dark

Open plan kitchen, dining and lounge area

Stayed in October 2023

Outside was in need of a gardener. Great potential but extremely overgrown and messy

The accommodation inside was great , good size rooms and everything you need for a short stay

Stayed in September 2023

The property itself is lovely. There were a couple of things about this booking which were a bit off putting, nothing serious but given the cost (compared to other similar stays) probably worth mentioning. 1. A deposit is required (I paid in full at the point of booking so wrongly assumed this would be included, but it was a damages deposit (either £10 admin and £250 returned after a week or £25 non returnable). I understand why owners might want to protect their return but this is the first time in over a decade of using booking.com that I’ve had to do this. I would have preferred the £25 to be included in the cost at the point of booking. 2. The picture on the information booklet isn’t the property, which is at the rear. This provided for a confusing arrival. 3. Inside the property was lovely, although the outside/access was surprisingly unkempt (lots apples had fallen from the nearby tree (long rotten) and very overgrown shrubbery. We were just on a short stay so didn’t want to use the outdoor space so it didn’t spoil the trip but if I’d booked for a week this would have bothered me. It’s worth noting that the downstairs bedrooms are noticeably colder than the upstairs rooms.

The layout was quirky and interior design was beautiful. Very spacious and great for a family of 5, with 3 teenagers.

Stayed in September 2023

Location was fantastic, the kids loved having the mezzanine and a bedroom each.

Stayed in April 2023

access to the property was not clear directed especially if your staying at the annexe, we were trying to get into the key safe of the old brewery but you actually have to go round the side of the property for the annexe. also no lights on the fence of back yard to see when it is dark you have to use a torch.

the property was very modern, spacious and great for what we needed.

Stayed in February 2023

The Hill up to centre

Location amazing Richmond beautiful Loved the accommodation we stayed at

Stayed in September 2022

Bathroom radiators in need of replacing, very rusty. Let it down. Cobwebs everywhere. Gripper rod nails poke out of carpet on all the stairs. Fire alarms need a protective cover so children can’t set off

Beautifully presented

Stayed in May 2024

Everything was great comfy beds and very clean

Stayed in September 2023

Nothing

The location was great, it was based at the foot of a steep incline to get up into town, however, as we have visited Richmond many times, we were fully aware of this. The living area was very bright and airy - the kitchen lovely and pretty well equipped and all three bedrooms being en-suite was a real bonus -plus 2 extra bathrooms

Stayed in September 2023

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Stayed in August 2023

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Stayed in July 2023