Laburnum Road, Liverpool, L7 0HT, United Kingdom
#101 of 108 hotels in Liverpool
Guests' ChoiceBased on 9 hotel reviews
6.8Cleanliness
7.3
Comfort
8.2
Location
7.3
Facilities
6.4
Staff
8.4
Value for money
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 9
Reviewed: 13 April 2024
Simon
United KingdomIt could do with some maintenance, squeaky doors and some paint.
Comfortable, clean and convenient.
Stayed in April 2024
Reviewed: 25 June 2023
Teresa
United Kingdommouldy bread and out of date milk in kitchen
cheap and convenient
Stayed in June 2023
Reviewed: 6 April 2024
Julie
United KingdomThe tv didn’t work, the bed was way too small for a couple, very rickety and there was no bedside lamp.
Bathroom was clean, property was quiet.
Stayed in April 2024
Reviewed: 23 February 2023
Thomas
United KingdomLocation. Street was filthy , overflowing rubbish and dog filth on street ( not venues fault ) broken car glass ( was nervous about car in street) and I was met with a cat happy with it's rat hanging from it's mouth ! The bathroom door and floor creaked badly and all night someone used WC the fan and possibly saniflow or pump would wake me up. As well as the group of young guys smoking weed and spitting under my window.
Pauline was welcoming and helpful. Bedding and room was clean no issues , even the shared bathrooms were clean . Didn't use any other areas as was working early .
Stayed in February 2023
Reviewed: 13 February 2023
Lorraine
United Kingdom2 Staff entered the room at 9am without knocking or announcing themselves, woke me up and I Had to shout I was still in the room in bed, they left with no apology given. Luckily was under the blankets and fully clothed
Stayed in February 2023
Reviewed: 20 November 2022
Richard
United KingdomMy bedroom door didn’t lock, there were water marks on the wall, the blinds didn’t fit the window, the heating couldn’t be turned on in the room.
The living room looked nice.
Stayed in November 2022
Reviewed: 15 June 2024
Eleanor
United KingdomThere are no comments available for this review
Stayed in June 2024
Reviewed: 5 January 2023
Anonymous
United KingdomThere are no comments available for this review
Stayed in January 2023
Showing 1 – 9
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content