Great North Road, Seaton Burn, Newcastle upon Tyne, NE13 6BP, United Kingdom
#11 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 2376 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.5
Facilities
8.9
Staff
9.1
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 2 May 2024
Panayis
United KingdomFire alarm not going off in night, also room above sounded like a herd of cows banging around woke up thinking fire works were going off. There's only two floors at this site but doesn't seem to be sound proofed between floors.
good size room very clean and comfortable surrounded by nice quiet location.
Stayed in April 2024
Reviewed: 30 April 2024
Shariat
United KingdomMaybe for breakfast to have more options..
The room was spacious and comfortable. The staff was friendly and approachable specially FD Karen she was knowledgeable and a sweetheart with the kids as well. Great experience overall!
Stayed in April 2024
Reviewed: 29 April 2024
Tim
South AfricaLift not working
Value for money accommodation and breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Pauline
United KingdomEasy access off A1. Reception staff pleasant & helpful. Room good size & very clean. Family had breakfast which was excellent
Stayed in April 2024
Reviewed: 28 April 2024
Primrose
United KingdomThe service was exceptional.
Stayed in April 2024
Reviewed: 24 April 2024
Diana
United KingdomNothing really; it was a nice place to stay.
Facilities were great, including the pool And breakfast buffet
Stayed in April 2024
Reviewed: 22 April 2024
Ladan
United KingdomLocation hard for anyone without car
Clean, comfortable beds pillows, good foods
Stayed in April 2024
Reviewed: 22 April 2024
Jonathan
United KingdomNothing
Excellent staff Excellent hotel was comfort food Excellent room was clean have rebooked for Christmas 2024
Stayed in April 2024
Reviewed: 21 April 2024
Leah
United KingdomWe were on the ground floor which was lovely to look out the windows but there was birds chirping loudly and banging on the window throughout the night
Lovely place to relax, spa is great addition and breakfast was great
Stayed in April 2024
Reviewed: 21 April 2024
Fishstick
United KingdomStaff were extremely helpful and friendly. Room was immaculately clean and fresh, breakfast was lovely
Stayed in April 2024
Reviewed: 21 April 2024
Mrs
United KingdomI found the mattress to hard and uncomfortable for my liking and awoke with a bad back. Apart from this everything was perfect.
The staff were really friendly and helpful. The room was clean and tidy to a very good standard.
Stayed in April 2024
Reviewed: 21 April 2024
Pamela
United KingdomLovely hotel lovely swimming pool
Stayed in April 2024
Reviewed: 21 April 2024
Alex
United KingdomThe price of the food is very expensive for a hotel stay
So clean and tidy
Stayed in April 2024
Reviewed: 20 April 2024
Charlene
United KingdomLift was out of order but staff moved us down stirs.but the bedroom was just bit to far away for me and me knees.so carnt do that agen sufering now. But thats life
Hotel staff verry helpfull food alwasy good Hot tub swimming helps
Stayed in April 2024
Reviewed: 19 April 2024
Richard
United KingdomFootpaths outside to walk on
Convenience of location on the way to the ferry
Stayed in April 2024
Reviewed: 11 April 2024
Bridget
United KingdomIt was all great.
I loved everything about this hotel. The room was comfortable with a good, clean shower and heated towel rail. Room cleaning was very efficient every day. Breakfast was fab, with loads of choice and the staff were super friendly.
Stayed in April 2024
Reviewed: 10 April 2024
Danielle
United KingdomLittle to watch on the tv in the evening.
The swimming pool and gym are great to keep everyone busy in between visiting family. All the staff were very attentive and friendly. The breakfast was very tasty and catered to everyone’s needs.
Stayed in April 2024
Reviewed: 8 April 2024
Pauline
United KingdomTv just keep going off all the time
Pool
Stayed in April 2024
Reviewed: 27 March 2024
Ami-jane
United KingdomGreat place good decors spacious rooms
Stayed in March 2024
Reviewed: 25 March 2024
Sophie
United KingdomNothing everything was great
Great facilities, staff so friendly and helpful. Rooms were clean and great value
Stayed in February 2024
Reviewed: 24 March 2024
Katie
United KingdomDidn’t get to use the pool
It was comfy. Check in and out was easy
Stayed in February 2024
Reviewed: 24 March 2024
Christopher
United KingdomNothing
Room, Breakfast and bed all good
Stayed in March 2024
Reviewed: 18 March 2024
Eloise
United KingdomNothing.
Easy to get to. Staff, food, facilities were excellent.
Stayed in March 2024
Reviewed: 17 March 2024
Mrs
United Kingdomnothing
Great location and great facilities including the pool and gym in the price.the breakfast was lovely with free kids breakfast with paying adults. very spacious room with fold out bed for are son so head a better sleep on it.staff was lovely
Stayed in March 2024
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