London Road, Wrotham Heath, Maidstone, TN15 7RS, United Kingdom
#9 of 14 hotels in Maidstone
Guests' ChoiceBased on 1026 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
8.2
Facilities
7.7
Staff
8.9
Value for money
7.4
Free WiFi
8.4
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End of dialog contentReviewed: 25 June 2024
Sue
United KingdomLooking a bit tired in places - parking costs extra
Good location, fair size room, great breakfast choices, pool & spa facilities & friendly staff
Stayed in June 2024
Reviewed: 18 June 2024
Christine
United KingdomFelt a little uncomfortable with the number of builders/workmen using the facilities.
Overall is was good.
Stayed in March 2024
Reviewed: 18 June 2024
Neiring
BelgiumThe badroom is a little older but its good
The lady on the desk was awsome.
Stayed in June 2024
Reviewed: 11 June 2024
Chantal
AustraliaRooms are a little tired and dated, although comfortable and adequate. Carpets throughout the hotel need to be replaced.
The staff were friendly, good parking, comfortable rooms, food very good
Stayed in June 2024
Reviewed: 10 June 2024
Gordon
GermanyRoom was a little dark even with all the lights on.
Nice spacious room, quiet and well equipped
Stayed in June 2024
Reviewed: 3 June 2024
Brian
United KingdomThe breakfast was a free for all with no flow having an island for servery did not work and even as one of the first down the food was not hot did not even have breakfast 2nd day
Rooms were spacious clean and well equipt
Stayed in June 2024
Reviewed: 3 June 2024
Grayson
United KingdomJust old needs refurbished and modern furniture including bed head board
The property needs updating
Stayed in June 2024
Reviewed: 1 June 2024
Hilary
United KingdomBathroom could do with some refurbishment.
Bed was large and comfortable.
Stayed in June 2024
Reviewed: 31 May 2024
Abdul
United KingdomBreakfast was good for the first day but after that we felt unwelcome, the food was bad a chief that can't even make proper scrambled eggs is not a chief sorry to say. Room service didn't clean well. Also the facilities such as the steam room which never got to use as it was broken down for three nights and the swimming pool is freezing cold.
The reception staff were extremely good and professional especially Charlotte I believe her name was. She went above and beyond to make us enjoy our stay. Thank you Charlotte 😊
Stayed in May 2024
Reviewed: 22 May 2024
Paul
United KingdomIt has been a good number of years since my previous visit and I thought the bathrooms looked pretty dated and tired
Nice environment in the dining area and staff were friendly. Hotel was quiet so slept well
Stayed in May 2024
Reviewed: 6 May 2024
Tom
United KingdomThe room was in need of repair ! The sliders which act as curtains (a good idea) were broken but still worked. The carpet in the corridor leading to my room was in need of replacement, in a high traffic area (the corner) was worn through. The staff were disorganised at breakfast awaiting items glasses, side plates and so on
Stayed in May 2024
Reviewed: 29 April 2024
Denise
United KingdomNothing
Very good in every way
Stayed in April 2024
Reviewed: 28 April 2024
William
AfghanistanHard to find room in the maze of floors and hallways.
Good size room and close to carriageway
Stayed in April 2024
Reviewed: 27 April 2024
Colin
FranceBreakfast room was a bit chaotic. Very good staff but poor layout.
Very good location, comfortable.
Stayed in April 2024
Reviewed: 24 April 2024
Mark
United KingdomUnable to use pool both days taken by kids classes not good should be told in advance pool not available 🕌 days. Found drinks very expensive bar shut at 10 for.hotel not good
Nice rooms very clean comfortable
Stayed in April 2024
Reviewed: 23 April 2024
Cooper
United KingdomAdditional payment for parking - should be included.
Rooms were good size and easy check in
Stayed in April 2024
Reviewed: 21 April 2024
Ray
United KingdomA bit of refurb
Good
Stayed in March 2024
Reviewed: 14 April 2024
Marie
United KingdomPillows not comfortable
Great choice for breakfast. Staff especially those at breakfast were very friendly and welcoming. Liz on reception very helpful and friendly
Stayed in April 2024
Reviewed: 12 April 2024
Karena
United KingdomConvenient for where we were going
Location was key for where we were going
Stayed in April 2024
Reviewed: 12 April 2024
Matthew
United KingdomBeds firm, a little tired looking away from reception. However serves it's purpose. There was also what looked like a juvenile rat foraging in the courtyard. Whilst I don't mind wildlife, I can imagine some might be perturbed.
Plenty of parking. Location not too bad. Food was good.
Stayed in April 2024
Reviewed: 11 April 2024
Nichola
United KingdomHaving to pay to park
Great size room, quiet and the facilities were good
Stayed in April 2024
Reviewed: 9 April 2024
Long
United KingdomThe room I was in was noisy because of the amount of feet passing
Everything
Stayed in April 2024
Reviewed: 7 April 2024
Linda
United Kingdom1x bed really hard
Swimming pool & restaurant
Stayed in April 2024
Reviewed: 6 April 2024
Liliana
United Kingdomnothing
room was clean breakfast was tasty and big choice and we order dinner and was fast and tasty
Stayed in April 2024
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