Over bath shower. No fridge

Staff . Comfy bed. Good A/C.

Stayed in May 2024

Great location with bus stop right outside making it easy to get into town and see everything. Room was good size and very comfortable. Breakfast a bonus.

Stayed in May 2024

hot meal breakfast all were fried e.g no hard boiled eggs. always same hot breakfast fare in a week. cold breakfast. not a variety of fruit selection.

comfy bedroom . had a view. warm room all the time, quiet. possibility to eat dinner if one wishes. wifi available everywhere.

Stayed in April 2024

No bottle of water in room - purchased one from the bar which was £2.

Newly refurbished room, bus stop outside hotel which takes you to Princes Street

Stayed in April 2024

It was a nice property in a good location.

Stayed in May 2024

The amenities inside the room are lacking: no mini-fridge, no toilet brush, no shower hose (the bath tube had only the usual tap). The food from the restaurant was expensive (50£ for two people, one burger and one chicken schnitzel which was stale and old, it seemed refried) ☹️.

I cannot find something that I liked, maybe the wifi connection and the comfortability of the bed. Apart these two, nothing.

Stayed in April 2024

The room was too small for 4 people. Needed to be bigger for luggage and have somewhere to sit. One chair isn't enough. The breakfast was not worth the money, no Granola and basic fruit, cheese, and meats. Needed to be refilled but took over 15 minutes to be done when asked.

The staff were very nice and the hotel was only 10 minutes away from the centre of Edinburgh town by bus. Pool and sauna were a bonus.

Stayed in April 2024

Having Stayed on numerous times due to location - price is extortionate at times due to whats on in the area - supply and demand I suppose

Stayed in February 2024

Breakfast was okay, it had the basics. I didn't like the fact that I was told to be charged a higher price for breakfast because I failed to order it in advance. Firstly, I frankly thought that breakfast was included, and that was clearly not the case. Booking.com should made it more apparent when breakfast is or isn't included. Otherwise, you are less than honest brokers. When told to pay a higher price for breakfast for failing to book it in advance, I stomped out of the hotel and got a much nicer breakfast in Costorphine, ten minutes walk from the Hotel. So keep that in mind!!! The hallway was depressingly dark and seemed to need refurbishment of carpets. It is a general problem in the hotel. The water in the tub took a while to heat, probably due to ineffective heating system all over the hotel. The ventilation system in the room woke me op several times. it hums like a propeller airplane quite often and it is unpredictable for how long. It is nerve shattering trying to sleep under such conditions. That said, I actually slept through the noise most nights. The tv was good, big screen and operable.

I liked the Bangaladeshi staff, especially Shahin and Munira. Very nice people. The tv was good, big screen and operable. I liked the double scotch I got in the bar, it was Glenmorangie. No ice!

Stayed in April 2024

Had to ask for room to be cleaned everyday.

Breakfast was good. Room was nice and comfortable. Good location. Nice view.

Stayed in April 2024

I ordered a large glass of wine and was served by a trainee/newby. Later at dinner I again ordered a large glass of wine - which was substantially larger than the earlier one (despite paying the same price) !!

Polite and helpful staff - they made me feel that they really cared. A surprisingly quiet hotel.

Stayed in April 2024

The charging station did not work, I call the charging station support line but they were unable to assist. Although a cooked breakfast was included it was cold

The room was spacious, clean and had great views, The staff were great, professional and attentive. Everything was explained and the individual checking me in was very patient.

Stayed in April 2024

Our room was very small and the window did not close properly. The hotel upgraded us without charge which was great. The rooms are beginning to look a bit tired but the public areas are nice.

Great location next door to Edinburgh Zoo. Buses leave every few minutes from outside the front of the hotel which take you to the city centre in about 15 minutes. Very good breakfast, lots of choice.

Stayed in April 2024

The kids were not allowed to use the hot pool n Sauna.

We regularly used pool and Sauna and enjoyed the Tipps from the staff.

Stayed in March 2024

The ventilation system was near our room and it was very loud The bed was uncomfortable

The staff was extremely friendly and the location was perfect The room was clean and well kept and the wifi was superb

Stayed in March 2024

My partner found the low lighting a little difficult as he couldn't angle the bedside light and when sat on bed he kept hitting it with his head.

Location was excellent, room clean and was as requested a twin. Staff were helpful and the receptionist wrote her name down so we could seek her assistance if required

Stayed in April 2024

The staff were brilliant

The staff were wonderful

Stayed in April 2024

All good.

Location was great - easy access to city centre via bus (stop outside hotel). Children loved breakfast!

Stayed in April 2024

The bathroom, have to ask for toothbrush…

Breakfast and stuff was friendly enough

Stayed in April 2024

Over priced

Location

Stayed in April 2024

Great location, great price

Stayed in April 2024

Breakfast was well worth the money and kids ate free. Hotel was perfect. Couldn't fault it one bit.

Stayed in April 2024

location and dinning are was good.

Breakfast was good. Room was very small expected to be more bigger room.

Stayed in April 2024

None

We like location as it has easy transport link to city and other location. The room also has comfort double bed and sofa but it could have been better if they give us 2 double bed. The breakfast was good and has choices of foods, drinks and fruits.

Stayed in April 2024