Carburton Street, Westminster Borough, London, W1W 5EE, United Kingdom
#448 of 1,014 hotels in London
Guests' ChoiceBased on 3811 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.0
Facilities
7.9
Staff
8.9
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 27 June 2024
Helen
United KingdomI thoughtvthey could be more choices for vegans Also felt like we were shoved in the corner in the room
Lovely staff takes time to speak with everyone
Stayed in June 2024
Reviewed: 27 June 2024
Rebecca
United KingdomA little expensive to say breakfast wasn’t included.
Clean room, great location.
Stayed in June 2024
Reviewed: 25 June 2024
Aditya
IndiaDidn't have breakfast options. Room was small.
Decent room. Not too far from the Tube (8 minute walk). Some nice pubs nearby.
Stayed in June 2024
Reviewed: 25 June 2024
Louise
United KingdomFree breakfast.
Very comfortable. Very clean.
Stayed in June 2024
Reviewed: 24 June 2024
Nafisah
United KingdomThe facility and all interior is dated and tired.
I liked the location
Stayed in April 2024
Reviewed: 20 June 2024
Ping
CanadaFacility is a bit outdated.
Friendly staff and convenient location.
Stayed in May 2024
Reviewed: 19 June 2024
Yelin
United KingdomHot water was not available at certain times of the day/night (e.g. peak hours when everyone is using the shower) Bathroom was rather old hence water was slow to drain down sink and some time needed in between flushes for WC
Near many of the tourist attractions within a few tube stations away. Near to Euston rail station (less than 10 min by taxi) Reasonably priced given its location
Stayed in June 2024
Reviewed: 18 June 2024
Steven
NetherlandsNo powerpoints near the bed. The bed itself wasn't particularly comfortable. Lifts are very slow. Breakfast was average, coffee was awful. Very expensive for this rating so not particularly good value. IHG have an annoying policy of not giving rewards recognition if you don't book direct with them - I still spent a lot of money at this hotel!
Room was a good size for a London hotel. The hotel is well located. The staff are friendly.
Stayed in June 2024
Reviewed: 18 June 2024
Catherine
United StatesRoom is a bit small but ok. There’s construction but that’s not the hotel’s fault. There no socket near the bed.
The location is terrific. Room was clean.
Stayed in June 2024
Reviewed: 16 June 2024
Stevejr_b
AustraliaNothing
Great location near Regents Park and close to a number of tube stations making it easy to go anywhere in central London. Friendly and helpful staff at reception. Rooms are clean and comfortable. Restaurant food was good.
Stayed in June 2024
Reviewed: 14 June 2024
June
United Kingdomcheck in as a coach load had arrived there was a long wait
Close to our friends in another hotel
Stayed in May 2024
Reviewed: 13 June 2024
James
United KingdomA bit frayed about the edges
Location , clean room , bath
Stayed in June 2024
Reviewed: 13 June 2024
Jeannette
United KingdomThe friendly, helpful staff. Nothing was too much trouble
Stayed in June 2024
Reviewed: 13 June 2024
Kate
AustraliaI was surprised, and worried, on my first morning to find that the lifts were out of service. Once I knew that this was the hotel’s habit, it was fine, but to come out (very early) the first morning and not be able to get off the floor was a concern.
The hotel was well located for me, in walking distance to the conference I was attending. The room was clean, and the beds were comfortable. There was good proximity to buses and underground when travelling to other parts of London.
Stayed in June 2024
Reviewed: 13 June 2024
Alison
United KingdomNothing
Lovely atmosphere and friendly staff . Rooms very comfortable and very clean. Lovely restaurant, breakfast was great and ate in restaurant both evenings
Stayed in June 2024
Reviewed: 13 June 2024
Liz
United KingdomThe staff were very welcoming and professional Nothing was too much trouble There was lots of choice at breakfast and things were quickly replenished
Stayed in June 2024
Reviewed: 11 June 2024
Patricia
United KingdomRoom. Too small and bathroom was beyond tiny!
Staff. Very very friendly and helpful.
Stayed in June 2024
Reviewed: 11 June 2024
Sue
United KingdomBathroom we had needed updating it was shabby. It was a cold day and we turned on radiator but it didn't work.
Location excellent. Staff very helpful and polite. Bathroom shabby and needs up dating. Breakfast very good loads of choice. Staff very friendly
Stayed in June 2024
Reviewed: 9 June 2024
Artur
LuxembourgLoud if you book a courtyard room
Good breakfast
Stayed in June 2024
Reviewed: 8 June 2024
Juliet
New ZealandI would have appreciated more light in the main area at night time. Daytime was fine as light poured in the big window. Also, my wifi kept cutting in and out. The bathroom space is tight, but clean and plenty of light.
Location is great, room servicing was excellent, front of house staff very helpful, responsive and friendly. Room facilities good and there was everything we needed eg tv, hair dryer, fridge etc.
Stayed in June 2024
Reviewed: 7 June 2024
Alison
United KingdomThe bathroom was a little small
The location and the staff
Stayed in June 2024
Reviewed: 6 June 2024
Yvonne
United KingdomHelpful staff. Comfortable room
Stayed in June 2024
Reviewed: 6 June 2024
Denise
United KingdomBreakfast was very good . Great selection All very relaxed and staff friendly and helpful.
Stayed in June 2024
Reviewed: 4 June 2024
Josephine
United KingdomVery central location, very clean, friendly and helpful staff, Comfortable bed. Great breakfast
Stayed in May 2024
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