Stairs. We were on the top floor. Great view of both the castle and the bridge, but four sets of steep steps to get up there. Not a room to stop many times during the day despite the excellent location. The bathroom can get wet if you are not careful. The ceiling is low for a tall person.

Location View. AC. Patio. Bath tub with palace view.

Stayed in June 2024

The location and views were awesome

Stayed in May 2024

The internet did not work at all during our whole stay. I contacted the host but there was no improvement at all, although he responded quickly. The hair drier was not at all good, very loud but did not dry my hair very well. The bathroom does not have a proper place for even one person's cosmetics.

The location is perfect! The view from the apartment is wonderful! It's easy to get the key and the host corresponds very quickly. The shower is fabulous!

Stayed in May 2024

The WiFi was very weak. No wine or Prosecco glasses. Shower gel was empty.

Location in the old town and view of the river were lovely. Good use of space. Nicely furnished.

Stayed in May 2024

Great room, Nice Bath and perfect location with a great view

Stayed in April 2024

First of all, the room and location is incredible. However, the room is on 4th floor and there is not any elevator. So, we needed to carry our quite heavy luggages for 4 floors from the very narrow stairs and next day we had to carry them down. I did not realize that there was not any elevator when booking the room so I think this must be mentioned everywhere. Also, the minibar was empty. I think the minibar should contain some priced snacks or drinks if the room is this hard to reach. At least a bottle of water or anything else can be treated. Or there may be a vending machine in the ground floor to provide the guests some drincks or snacks.

The room was perfect. It had amazing view on both sides, you could see the river and the castle. The room on the top floor is probably on of the best view points of Heidelberg. Additionally, the toom was warm, comfortable, clean and pretty. The apartment is very well located. I added some beautiful view photos from the room's windows.

Stayed in March 2024

I hope a proper coffee maker can be provided.

The location and facilities are very good.

Stayed in January 2024

The stairs may be a little bit difficult for big luggages

The place was very clean and beautiful

Stayed in February 2024

Doors/windows - bathroom, bedroom & wardrobe doors stuck on the floor, some handles were a little loose on windows. Marks - there was some staining on the bedroom wall that looked like someone had dropped some liquid & it splashed the wall

Location - near the old bridge, castle, high street. Right on the river with a lovely view from the living space. Space/layout - large bedroom and comfortable bed, large shower, large living space with sofa bed (great for relaxing too).

Stayed in January 2024

The stairs are a little steep, definitely a workout going up and down them each day. There was some staining on the wall in the bedroom, majority of the doors between rooms and the wardrobe doors, stuck on the floor. Kitchen is small, enough to get by if you wish to cook, there is no oven but a microwave & hob. I did message the host once to confirm some details but never had a reply. Overall nothing major wrong with the place.

The location was great, right next to the old bridge so the view is lovely, as is the little patio area out the back. The castle and high street are also nearby which is convenient though I would avoid Excelsior. The bed was comfortable though the duvet and pillows kept coming out of the cases, shower is a great size with large shower head, water pressure could be better. Sofa is comfortable, we pulled it out into a bed to lounge on while watching TV one evening, was lovely. Overall a lovely apartment to stay in, had no trouble while there and walked to anywhere nearby we needed to go.

Stayed in January 2024

Modern and had all amenities and close to main street

Stayed in November 2023

Everything was great. Would book again.

The location. Very close to everything in old town.The city was at our door steps.

Stayed in November 2023

the narrow staircase

Stayed in October 2023

Overhead lighting required more instructions than we were provided.

The location was in the heart of Old Town, a short walk to the Alt Brucke and Marktplatz. Buses took us from and to the Hauptbahnhof. The bed was comfortable and the mini frig was a bonus.

Stayed in October 2023

nothing

Very good location, clean, comfortable bed. It has all the basics you need if you wanna cook.

Stayed in October 2023

No reception

Location was superb

Stayed in September 2023

Communication was terrible, located on the 4th floor with very steep narrow winding steps so I wouldn’t recommend booking that one. Disappointing since the suite on the second floor was empty for the entirety of our stay as would of been nice of the property to offer as an option and goodwill. Only half a roll of toilet paper left in suite and no hand soap/gel left in bottle at vanity. No response to my message sent regarding this. Mould in the shower and view is from a tiny window in the loft. It’s unfortunate as these few little things could easily have been avoided and made our stay a 10.

Great location, had a bath tub, walking distance to most attractions.

Stayed in October 2023

We were 4 flights up, and the stairs were small and steep. It was challenging even with small luggage. The beams in the room were low, so we hit our heads a lot at first. The bed was hard, but that's a personal preference.

Clean. Near the Old Bridge. Nice helpful staff. Attractive suite.

Stayed in September 2023

I would have loved having some coffee. The place was a little under lighted. Checkout was very early. 11 or 12 would have been better. Also no place to store luggage after we checked out and walked around town (we asked one of the cleaning staff and he said no).

Great location nice bed and amenities.

Stayed in September 2023

Not so well equipped in kitchen. More cutlery, mugs, plates etc would be great .

Location & space in apartment. Amazing views .

Stayed in September 2023

Not enough coffee.

Views and position

Stayed in August 2023

Check out 10 am especially as checking in at 2 pm. Minor issues raised with host

Location, Space, comfortable for 3 people. Easy check in. We only used for 1 night so did not fully utilise the kitchenette.

Stayed in August 2023

The cleanliness of the shower room is disappointing.Personally, I think it's important that the bathroom is clean. However, the moldy shower room is a bit inconvenient.

The location is very good.It is also close to the parking lot you recommended. Our family traveled comfortably thanks to the good location.

Stayed in July 2023

Up 4 flights of steep stairs but they didn't bother me

Nice comfortable room and great views of the bridge and castle

Stayed in July 2023