Terminal 4, 1 Swindon Road, Hillingdon, TW6 3FJ, United Kingdom
#8 of 41 hotels in Hillingdon
Guests' ChoiceBased on 12681 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.7
Value for money
8.3
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Lynette
AustraliaClean, comfortable, and close to the airport. The accommodation met our needs, it was good value and included a good breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
Shuo
GermanyBreakfast is rather limited (vegetarian choices), but still nice food. Some spots in the room need more careful cleaning.
Nice position, very close to Heathrow T4. Food served throughout the day. Ideal for catching flights.
Stayed in May 2024
Reviewed: 27 May 2024
Paul
United KingdomConnected to our terminal 4
Stayed in May 2024
Reviewed: 27 May 2024
Roger
AustraliaThe breakfast was good
Stayed in May 2024
Reviewed: 27 May 2024
Vincent
NetherlandsInvoicing via email from booking.com to be used for company expenses should be standard without asking for it.
Stayed in March 2024
Reviewed: 27 May 2024
Adrian
United KingdomCloseness to the Terminal
Stayed in April 2024
Reviewed: 27 May 2024
Laurel
United KingdomPrices for food and bar :(
My request s were honoured and receptionist was very welcoming indeed.
Stayed in May 2024
Reviewed: 27 May 2024
Edward
United Kingdomlike of signage - hard to find, staff not friendly on reception
breakfast
Stayed in April 2024
Reviewed: 27 May 2024
Karen
United KingdomThe room was quiet, despite it being next to the airport. It is really easy to get to from terminal 4. The bed was comfortable. Great to stay in for an early flight or a late arrival.
Stayed in May 2024
Reviewed: 27 May 2024
Lyn
AustraliaClean, efficient check in with friendly staff. Close to the airport
Stayed in May 2024
Reviewed: 27 May 2024
Ahktar
AustraliaNo gym facilities , it was for the Crown hotel
Location definitely
Stayed in May 2024
Reviewed: 27 May 2024
Georgina
United KingdomFood was a little overpriced - I understand it's food in a hotel right near the airport but it still felt a little steep.
Nice spacious room, lovely bathroom. Really great location for the airport, being able to walk to the terminal was super convenient.
Stayed in May 2024
Reviewed: 26 May 2024
Sharon
AustraliaDistance from Terminal 5, long walk along very long corridors to the room.
Staff were friendly, breakfast was fine, room was comfy.
Stayed in May 2024
Reviewed: 26 May 2024
Marjorie
United StatesNo minibar in the room. I had meds that needed refrigeration. It was a bit of an issue.
Excellent location for a layover. Good access to public transport. Good breakfast
Stayed in May 2024
Reviewed: 25 May 2024
Ellen
United StatesFree train shuttle didn't operate per the information at the desk.
Easy walk from the train and able to get to terminal for an early departure the next day.
Stayed in May 2024
Reviewed: 25 May 2024
Connie
United StatesThere was nothing to dislike about the property. It was all great.
It was great and situated to the airport, which was awesome
Stayed in May 2024
Reviewed: 25 May 2024
Sombat
United KingdomNone
Good breakfast. Very convenient for Heathrow othe terminal.
Stayed in May 2024
Reviewed: 25 May 2024
Peter
New ZealandNothing really.
Great location and easy to get to from terminal 4. Bed was comfortable and food in restaurant was good. Great buffet breakfast choice.
Stayed in May 2024
Reviewed: 25 May 2024
Nicgt
New ZealandBed was too hard
Location and breakfast
Stayed in May 2024
Reviewed: 25 May 2024
Jayne
New ZealandI don't like how there is no refrigerator in the room. As there is nothing within a 10 minute drive radius of shops/ food - if you wanted to save money to get food, you're heavily limited without a fridge. I found the food prices too expensive at the hotel, so mostly ate out.
The beds are super comfortable, and the bathrooms are very clean. I like the variety of breakfast choices. I like the easy use of the underground - great if you're doing looks of London attractions.
Stayed in May 2024
Reviewed: 25 May 2024
Nola
AustraliaNo water provided. No room service. We arrived late due to flight delay and no food or drink available.
Easy access to T4. Breakfast was substantial.
Stayed in May 2024
Reviewed: 25 May 2024
Leigh
United KingdomI hope there is a towel warmer or dryer
I like that it is close to the airport and we don't have to go out to reach the hotel
Stayed in May 2024
Reviewed: 24 May 2024
Gretchen
United StatesNeed better signage for the exit from LHR Terminal 4 walkway. It's not clear that Holiday Inn is the same exit as Crowne Plaza. We were exhausted walking the long passage from the train and suddenly there were no more directive signs for Holiday Inn. We walked all the way to the end Hilton without realizing we'd passed the Holiday Inn.
Comfortable and clean. Included buffet breakfast was typical fare.
Stayed in May 2024
Reviewed: 24 May 2024
May
United KingdomEasy to locate the hotel from Heathrow T4.
Stayed in May 2024
Reviewed: 24 May 2024
Susanta
IndiaA convenient clean hotel for Heathrow T4
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content