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  5. Reviews of Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel

Reviews of Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Back Lane, Cambridge, CB23 6LJ, United Kingdom

#5 of 37 hotels in Cambridge

Guests' Choice

Review Score

Based on 2681 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    8.5

  • Facilities

    8.9

  • Staff

    9.1

  • Value for money

    8.8

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 29, 2024

    10
    Thoroughly enjoyable stay, would highly recommend.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Nice location, friendly helpful staff, good sized room and a comfy bed. Also easily accessible from Cambridge which is about 20 mins away.

    Stayed in April 2024

  • Reviewed: May 28, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    NADA

    Staff was very nice, good very comfy hotel, generally I am very happy and would stay again

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Excelent value for the money. Modern hotel for cheap price.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The hotel is far away from centre of Cambridge but this didn't bother us because we knew it already.

    Really clean, tidy and modern hotel. Friendly staff.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 2 nights
    • Submitted from a mobile device

    On the second evening of my daughter's stay, she asked for 3 additional towels for her and the children. She was challenged quite unpolitely as to why 3 towels. This is not the way to be treated by staff.

    Clean and tidy. Comfortable room Adjacent to town centre Lots of free parking Free breakfast

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    Very comfortable room.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    It would make my day better if the check in time is a bit earlier. I had to drive to the city for lunch and come back for check in in the afternoon. There's not much around the hotel, like resturants or places to visit.

    The hotel looks very new and the rooms are well furnished. The bed and pillow are super comfortable. The hotel is right next to the highway with big parking area, which makes it ideal if you're traveling by car. It is also only 15-20mins away from central Cambridge.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    I would definitely recommend a stay here.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast items on offer were very good. The only thing I found difficult was the sound, with so many guests taking breakfast, it was very loud! I know there was nothing to be done by the staff. I wonder if some ceiling baffles might soften this effect. I did enjoy my breakfast.

    The reception staff were welcoming and helpful. Our rooms were very clean and comfortable. The items in the rooms on arrival were all very useful, tea bags, coffee etc also very good bathroom items. The free WiFi was much appreciated. Easy parking made our arrival was a lovely surprise . All of these details made our stay very easy and restful.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    10
    It’s really an excellent hotel and I had a happy stay
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't find anything wrong.

    It’s a great hotel in a wonderful location. The staff was amazing and very helpful. The hotel facilities were excellent and incredibly clean(250%). I would definitely recommend it to anyone who wants to stay in Cambridge. The breakfast was complimentary and offered a wide selection of freshly made food. If I go to Cambridge again, I will definitely stay at that hotel. Sorry I didn't take any pictures.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel was nice and clean and the staff were lovely.

    Stayed in May 2024

  • Reviewed: May 26, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    Excellent stay

    Stayed in March 2024

  • Reviewed: May 25, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were comfy. The helpers were nice a nd friendly.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Roll in Shower - Mobility Accessible
    • Stayed 2 nights

    Staff were amazing, very helpful and hospitable during my stay

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Amazing value accommodation
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nil

    Amazing value for the competitive price, hotel is located close to main route to north of UK, staff were up and above with helping in any matters, breakfast had good options. Free parking was the bonus!

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    It was just what we wanted on our way to a wedding in Cambridge
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    All ok

    We have no complaints

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • King Room with Roll in Shower - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    There was new staff and they fail to make “wake up call” which lead me to leave late than planned

    I been using this property for my visits in Cambridge

    Stayed in May 2024

  • Reviewed: May 18, 2024

    10
    comfortable affordable stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    nothing could not fault this hotel at all

    staff very friendly ...hotel spotlessly clean ....car parking.... good breakfast ...everything fine

    Stayed in May 2024

  • Reviewed: May 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Nothing

    Great location for catching direct bus to Cambridge. Very comfortable modern room. Great breakfast. Friendly staff and quick check-in. Close to Morrisons and Home Bargains.

    Stayed in May 2024

  • Reviewed: May 15, 2024

    10
    Exceeded expectations
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent location. Spotlessly clean, plenty of parking. Helpful friendly staff. Rooms modern and quiet. Could not fault it

    Stayed in March 2024

  • Reviewed: May 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely place to stay

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little more milk in the room although staff did give us extra when we asked and some extra tea bags

    Staff very helpful and service very quick having two room keys was also very helpful for me and my husband

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Excellent Hotel, very clean & comfortable
    • Leisure trip
    • Solo traveler
    • King Room with Roll in Shower - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very nice hotel, spotlessly clean, fabulous facilities and friendly service. It's a little bit further out of Cambridge than expected, but super easy to find. Very impressed with the venue, breakfast was hot and had both continental and cooked breakfast.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Very pleased with a clean and fair priced stay.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Very reasonable price, modern hotel with everything you need. provided late check in and also free breakfast/parking. Couldn't ask for much more from this venue.

    Stayed in April 2024

  • Reviewed: May 8, 2024

    9.0
    A brilliant stay with my mum and dog
    • With a pet
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    The food in the evening could be improved.

    Location was great. Facilities lovely. Our only gripe was that the panini had in the evening was awful. Other than that everything else was great.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Double Room with Sofa
    • Stayed 1 night
    • Submitted from a mobile device

    Part of the dining menu and part of the breakfast.

    Tidy, clean, nice atmosphere, friendly staff

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Peaceful stay near Cambridge
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It looked brand new, very clean and modern. The room was spacious and had a good size bathroom. The breakfast is served near the reception, everything was lovely and kept neat and tidy. The staff was very friendly and welcoming. The hotel is located near a supermarket and petrol station and close to motorway links - around 20mins drive from Cambridge - however it was very peaceful and there was no loud noises. There was plenty of available parking and if using a taxi is preferred then Ubers are normally available within a couple of minutes. Perfectly located to visit the National Trust Wimpole Estate.

    Stayed in May 2024

Showing 1 - 25

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