Abbotts Lane - Eight Ash Green, Colchester, CO6 3QL, United Kingdom
#10 of 17 hotels in Colchester
Guests' ChoiceBased on 3203 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
8.3
Facilities
7.9
Staff
8.5
Value for money
7.7
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 15, 2024
Jp
BelgiumThe bed was awful. Too narrow and way too soft.
The location which was very quiet. The spaceniouness of the room.
Stayed in June 2024
Reviewed: June 14, 2024
Kerry
United KingdomClean and friendly
Stayed in June 2024
Reviewed: June 12, 2024
Gerard
United KingdomThe Bed was on the small size for a double.
FRIENDLY STAFF GOOD BREAKFAST VERY CLEAN
Stayed in June 2024
Reviewed: June 8, 2024
Chris
United KingdomBreakfast extra!
Room clean, hot water, happy days!
Stayed in May 2024
Reviewed: June 7, 2024
Unclebarbar
United KingdomMy wife's bed wasn't as comfortable as she would have liked (she could feel the springs) BUT they came and fitted another topper right away. We wanted to go and have a jacuzzi on our last day but it wasn't working - that was the only slight disappointment of the whole experience and the only thing that made it a 9/10 experience rather than 10/10.
Breakfast was excellent - plenty of variety to choose from and all stations were fully stocked at all times. The staff were all lovely - very friendly and couldn't do enough to help. I asked if they had any non-dairy milk and twice came over straight away with a small jug of oar milk - perfect! The bed wasn't 100% comfortable for my wife so they went and got another "topper" and fitted it as we were having our evening meal. The Dinner, bed and breakfast deal was excellent value for money each day, saving us quite a bit of money (dinner for instant is about half price if you pay up front)
Stayed in June 2024
Reviewed: June 5, 2024
Chaim
United KingdomThe double bed is very small.
Amazing stuff and very helpful
Stayed in June 2024
Reviewed: June 4, 2024
Thomas
United KingdomBed comfort not the best and could have been cleaner.
Nice getaway. Great pool and facilities for a short stay
Stayed in June 2024
Reviewed: June 3, 2024
Sarah
United KingdomI upgraded and was told there wasn't an upgrade. Booking.com wrong for charging the extra
The staff were very lovely and felt like they would do anything to help. Breakfast was lovely and bar staff fab!!! The maintenence was quickly fixed and free drinks were very appreciated.
Stayed in June 2024
Reviewed: June 3, 2024
Joanna
United KingdomThe mattress too soft and felt old, food wasn’t great either
It had a pool and Starbucks on site
Stayed in May 2024
Reviewed: May 31, 2024
Vanessa
United KingdomCentral location
Stayed in May 2024
Reviewed: May 28, 2024
Brian
United KingdomNot enough seating in the pool area
Well located, clean and comfortable
Stayed in May 2024
Reviewed: May 28, 2024
Omobola
United KingdomThe massage pallor wasn't available
Breakfast was excellent with good service
Stayed in May 2024
Reviewed: May 28, 2024
Jaskamal
United KingdomThe fire alarm triggered couple time in the morning. But apart that all amazing
The facilities, amazing staff
Stayed in May 2024
Reviewed: May 28, 2024
Debra
United KingdomBreakfast was good
Stayed in May 2024
Reviewed: May 28, 2024
Arvid
United KingdomNothing
Easy to find. Typical holiday inn hotel, does. What it say on tin. Nice place and location easy to find.
Stayed in April 2024
Reviewed: May 22, 2024
Trevor
United KingdomJacuzzi didn’t work and was taped off
Convenient for Colchester at a value for money price
Stayed in May 2024
Reviewed: May 22, 2024
Jane
United KingdomWater wasn't very hot for the shower. Only received complimentary biscuits on the last day of a 5 night stay.
Very good location, close to town centre, 10 minute drive, very close to supermarket and retail parks
Stayed in May 2024
Reviewed: May 19, 2024
Suzanne
IrelandThe evening meal wasn't great. Breakfast was amazing.
The room was clean and comfortable. The aircon was very much appreciated.
Stayed in May 2024
Reviewed: May 18, 2024
Samson
United Kingdomnothing
The breakfast was nice and room was also good.
Stayed in May 2024
Reviewed: May 16, 2024
Robert
United KingdomTired externally
Suited a family stop over after visiting the zoo
Stayed in May 2024
Reviewed: May 14, 2024
Christopher
United KingdomCar park was being dug up in one part so there was less parking but temporary work I guess
Connivence for what I had to do
Stayed in May 2024
Reviewed: May 13, 2024
Svetlana
NetherlandsBed can be more comfortable
We stayed in this hotel on the way to the ferry in Harwich. Convenient location close to the highway, but still quiet and spacious green area. Big rooms. Very good breakfast
Stayed in May 2024
Reviewed: May 13, 2024
Sarah
United KingdomThe room did not have a fridge in it.
I liked the fact that we had a ground floor room.
Stayed in May 2024
Reviewed: May 8, 2024
Helen
United KingdomWe had to wait 45mins until our room was ready after we had checked in at just after 3pm. Due to the hotel being so busy we also couldn't use the pool in the afternoon and we're told to come back in 20mins but when we did it was too full. So we changed our plans and went to have dinner nearby earlier and then swam at 7pm before it closed at 8pm.
We had quite a wait from when we checked in until our room was ready, so the staff gave us complimentary drinks vouchers which we used that evening in the bar. The guy managing the pool was brilliant, he got a lot of flack from other hotel residents when the pool was at capacity but he was only doing his job and was helpful and polite. Room itself was spacious and clean. The pool changing rooms were just the right temperature and clean.
Stayed in May 2024
Sankt Johann in Tirol, Austria
Brest, France
Ocho Rios, Jamaica
Blackstone, USA
Mumbai, India
Lecco, Italy
Alicante, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content