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  5. Reviews of Holiday Inn Colchester, an IHG Hotel

Reviews of Holiday Inn Colchester, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Abbotts Lane - Eight Ash Green, Colchester, CO6 3QL, United Kingdom

#10 of 17 hotels in Colchester

Guests' Choice

Review Score

Based on 3203 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    7.7

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 15, 2024

    7.0
    Good value for the money but need to improve on the quality of the bedding
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was awful. Too narrow and way too soft.

    The location which was very quiet. The spaceniouness of the room.

    Stayed in June 2024

  • Reviewed: June 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and friendly

    Stayed in June 2024

  • Reviewed: June 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The Bed was on the small size for a double.

    FRIENDLY STAFF GOOD BREAKFAST VERY CLEAN

    Stayed in June 2024

  • Reviewed: June 8, 2024

    8.0
    Happy days!
    • Business trip
    • Solo traveler
    • Standard Double Room on Ground Floor
    • Stayed 1 night

    Breakfast extra!

    Room clean, hot water, happy days!

    Stayed in May 2024

  • Reviewed: June 7, 2024

    9.0
    Staff and food were excellent - we had a lovely stay and shall return!
    • Leisure trip
    • Couple
    • Standard Twin Room - Ground floor
    • Stayed 2 nights

    My wife's bed wasn't as comfortable as she would have liked (she could feel the springs) BUT they came and fitted another topper right away. We wanted to go and have a jacuzzi on our last day but it wasn't working - that was the only slight disappointment of the whole experience and the only thing that made it a 9/10 experience rather than 10/10.

    Breakfast was excellent - plenty of variety to choose from and all stations were fully stocked at all times. The staff were all lovely - very friendly and couldn't do enough to help. I asked if they had any non-dairy milk and twice came over straight away with a small jug of oar milk - perfect! The bed wasn't 100% comfortable for my wife so they went and got another "topper" and fitted it as we were having our evening meal. The Dinner, bed and breakfast deal was excellent value for money each day, saving us quite a bit of money (dinner for instant is about half price if you pay up front)

    Stayed in June 2024

  • Reviewed: June 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The double bed is very small.

    Amazing stuff and very helpful

    Stayed in June 2024

  • Reviewed: June 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bed comfort not the best and could have been cleaner.

    Nice getaway. Great pool and facilities for a short stay

    Stayed in June 2024

  • Reviewed: June 3, 2024

    8.0
    Would go again as have before but wouldn't book through booking.com
    • Leisure trip
    • Family with young children
    • Premium Double Room - Top Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    I upgraded and was told there wasn't an upgrade. Booking.com wrong for charging the extra

    The staff were very lovely and felt like they would do anything to help. Breakfast was lovely and bar staff fab!!! The maintenence was quickly fixed and free drinks were very appreciated.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    8.0
    Worth the price for a short trip to see family
    • Leisure trip
    • Couple
    • Standard Double Room on Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress too soft and felt old, food wasn’t great either

    It had a pool and Starbucks on site

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Totally relaxing with everything to hand
    • Leisure trip
    • Travelers with friends
    • Standard Double Room - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Central location

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    Clean and comfortable with great staff
    • Leisure trip
    • Couple
    • Standard Double Room - Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough seating in the pool area

    Well located, clean and comfortable

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    Very good enjoy my stay and staffs friendly
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights

    The massage pallor wasn't available

    Breakfast was excellent with good service

    Stayed in May 2024

  • Reviewed: May 28, 2024

    8.0
    Very Good
    • Family with young children
    • Standard Double Room on Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The fire alarm triggered couple time in the morning. But apart that all amazing

    The facilities, amazing staff

    Stayed in May 2024

  • Reviewed: May 28, 2024

    9.0
    Stay was good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good

    Stayed in May 2024

  • Reviewed: May 28, 2024

    7.0
    Good place to stay for work or overnight
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Easy to find. Typical holiday inn hotel, does. What it say on tin. Nice place and location easy to find.

    Stayed in April 2024

  • Reviewed: May 22, 2024

    8.0
    Convenient for Colchester at a value for money price
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Jacuzzi didn’t work and was taped off

    Convenient for Colchester at a value for money price

    Stayed in May 2024

  • Reviewed: May 22, 2024

    8.0
    Good location, all the staff are excellent!
    • Leisure trip
    • Family with young children
    • Premium Twin Room - Top Floor
    • Stayed 5 nights
    • Submitted from a mobile device

    Water wasn't very hot for the shower. Only received complimentary biscuits on the last day of a 5 night stay.

    Very good location, close to town centre, 10 minute drive, very close to supermarket and retail parks

    Stayed in May 2024

  • Reviewed: May 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The evening meal wasn't great. Breakfast was amazing.

    The room was clean and comfortable. The aircon was very much appreciated.

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    perfect place to be
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights

    nothing

    The breakfast was nice and room was also good.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    7.0
    Excellent staff
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Tired externally

    Suited a family stop over after visiting the zoo

    Stayed in May 2024

  • Reviewed: May 14, 2024

    9.0
    Good would stay again
    • Solo traveler
    • Standard Double Room on Ground Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Car park was being dug up in one part so there was less parking but temporary work I guess

    Connivence for what I had to do

    Stayed in May 2024

  • Reviewed: May 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night

    Bed can be more comfortable

    We stayed in this hotel on the way to the ferry in Harwich. Convenient location close to the highway, but still quiet and spacious green area. Big rooms. Very good breakfast

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The room did not have a fridge in it.

    I liked the fact that we had a ground floor room.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Fair value for money on a busy bank holiday weekend
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We had to wait 45mins until our room was ready after we had checked in at just after 3pm. Due to the hotel being so busy we also couldn't use the pool in the afternoon and we're told to come back in 20mins but when we did it was too full. So we changed our plans and went to have dinner nearby earlier and then swam at 7pm before it closed at 8pm.

    We had quite a wait from when we checked in until our room was ready, so the staff gave us complimentary drinks vouchers which we used that evening in the bar. The guy managing the pool was brilliant, he got a lot of flack from other hotel residents when the pool was at capacity but he was only doing his job and was helpful and polite. Room itself was spacious and clean. The pool changing rooms were just the right temperature and clean.

    Stayed in May 2024

Showing 1 - 25

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