Milton Street, Nottingham, NG1 3PZ, United Kingdom
#28 of 42 hotels in Nottingham
Guests' ChoiceBased on 1589 hotel reviews
7.7Cleanliness
8.4
Comfort
8.4
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
7.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 28, 2023
Paul
United KingdomThe view
Everything
Stayed in December 2023
Reviewed: December 28, 2023
Pat
United KingdomRoom directions. Hallways are a maze! Confusing. Better signage.
The breakfast was fantastic. Keep it up. Closed a little early for us @ 10.
Stayed in December 2023
Reviewed: December 27, 2023
Leon
United KingdomHot water temperature
Location was perfect
Stayed in December 2023
Reviewed: December 26, 2023
Luis
United KingdomThe noise transfer between rooms is terrible. You can hear people talking in the adjacent rooms. The pillows on the bed should be provided as one firm and one soft for choice.
Good location, nice rooms.
Stayed in December 2023
Reviewed: December 24, 2023
Stacey
United KingdomIt was a very small double room, the compact room must be tiny. The bed & the pillows were not comfortable.
Central location.
Stayed in December 2023
Reviewed: December 23, 2023
Sarah
United Kingdombreakfast was a bit frenetic and limited if you don’t want a fry up.
Decent hotel in city centre. Rooms are small but comfortable and quiet given the town centre location.
Stayed in December 2023
Reviewed: December 22, 2023
Fatima
NigeriaThe house keepers don't clean the rooms properly, so many crumbs on the floor, they don't even lay the beds, they just lay the blanket over rough sheets, they don't clean the bathroom properly as well.
The location
Stayed in December 2023
Reviewed: December 21, 2023
Christine
United KingdomIt was too small, as you got out of bed there was the bathroom. Nowhere to put cases. , little room to walk around.
It was quite ,
Stayed in December 2023
Reviewed: December 20, 2023
Stuart
United KingdomLocation and pool
Stayed in December 2023
Reviewed: December 20, 2023
Amelia
United KingdomIt’s difficult to get around, lots of fire doors
Extremely close to the city centre
Stayed in December 2023
Reviewed: December 19, 2023
Sandra
United KingdomNothing - it was fantastic
I had orignally requested the room I'd stayed in the year previously as that had been the first time my partner and I had taken a trip together, but records didn't go that far back, however, the lady said she'd make sure we had a nice room, and we certainly did! I wish we'd been staying more than one night to make the most of it - spacious, clean, the cans of water were a nice bonus. This hotel is so ideally located both for exploring Nottingham, and for gigs at Rock City or the Rescue Rooms. Oh, and the breakfast is wonderful! so much choice.
Stayed in November 2023
Reviewed: December 18, 2023
Leah
United KingdomLack of information in rooms regarding room service, no menus or lists of available items. No information how to contact reception and when finding the number online was on hold for 15 minutes and still no answer so ended up going downstairs to reception ourselves.
In the centre of town so perfect location, enjoyed the swimming pool and sauna. Lovely comfortable bed with black out curtains, slept soo well we overslept our alarm
Stayed in December 2023
Reviewed: December 18, 2023
Linda
United KingdomOur room was on the 6 th floor , I do think that that could be a problem for people with mobility issues( no lift to this floor) maybe it’s worth mentioning before allocating rooms, avoiding a potential problem on the day. Room was lovely though.
Room was lovely ,clean. Staff were great, always stay here as it’s so convenient to everything.
Stayed in December 2023
Reviewed: December 17, 2023
Stuart
United KingdomNothing
From start to finish our visit was lovely. Had breakfast which was amazing and there was lots of choice. Staff were very helpful and polite, nothing was too much trouble.
Stayed in December 2023
Reviewed: December 17, 2023
Louise
United KingdomThe only thing I didn’t like was the fact I ended up with a parking ticket despite paying for parking. That spoilt the whole trip.
Convenience for where we wanted to be
Stayed in November 2023
Reviewed: December 14, 2023
Monkey
United KingdomIf this is for others to read I won't say .it's nothing really something most hotels do
Nice bathroom, great washing products. Room service. Heating system really good.comfy bed .
Stayed in December 2023
Reviewed: December 13, 2023
Stuart
United KingdomVery noisy room, with lots of noise constantly from adjacent rooms, room above, and banging fire door and conversation in hallways.
Excellent breakfast, nice swimming pool, great central location
Stayed in December 2023
Reviewed: December 12, 2023
360
United KingdomThe costing for the rooms was expensive. The organisation for breakfast needs looking at as it was sit where you want scenario. You get two people sitting on a table for six and the larger groups struggling to get seating.
Location was good, room as you'd expect and the breakfast was decent.
Stayed in December 2023
Reviewed: December 12, 2023
Thraves
United KingdomBeds wer 2 high for me as have mobility issues breakfast wasn't brilliant
Location plenty of towels all shower an shampoo products
Stayed in December 2023
Reviewed: December 11, 2023
Amy
United KingdomVery small room
Aesthetically very nice Breakfast was brilliant
Stayed in December 2023
Reviewed: December 10, 2023
Allan
United KingdomParking is annoying - no reserved parking on the weekend - our remote in the room for the tv didn’t work - sure - we could of asked the reception and I’m sure they would have made a plan - just minor
Great location!
Stayed in December 2023
Reviewed: December 10, 2023
Edward
United KingdomCheck in took too long.
Stayed in December 2023
Reviewed: December 8, 2023
Poppy
United KingdomThe bed was firm and could have been more comfortable.
Everything It was nice to have mulled wine on arrival.
Stayed in December 2023
Reviewed: December 7, 2023
Kevin
United KingdomNothing. All was excellent
Very convenient location. Parking in Trinity Square CP also very convenient.
Stayed in December 2023
Reviewed: December 4, 2023
Bernadette
United KingdomThe windows are a little old I think, you can hear traffic from outside, cars, people, the lot. The floor is also squeaky, at one point it scared us a little bit as we thought someone else was in the room walking but it was actually from upstairs room.
The staff were all so friendly, very caring, helpful and just excellent customer service! You feel so at ease with them. Great facilities included such as hair dryer, shampoo, conditioner, body wash, hand wash, towels. The bath robe, toothbrush and toothpaste are available from the reception when requested. The staff also has local knowledge. It's so close to Christmas Market if you're ever thinking of visiting it, it's very central, close to shops, it has McDonald's and Taco Bell right in front of it and also the Victoria Centre which is a shopping centre. The Hotel is also just a walking distance to Nottingham Castle and Robin Hood Statue.
Stayed in December 2023
Klosters, Switzerland
Maharepa, French Polynesia
Valenza, Italy
Truth or Consequences, USA
Gubin, Poland
Sękocin, Poland
El Zaino, Colombia
Kissimmee, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content