Bearsted Road, Weavering, Maidstone, ME145AA , United Kingdom
#7 of 13 hotels in Maidstone
Guests' ChoiceBased on 3793 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
8.4
Facilities
8.0
Staff
8.6
Value for money
7.8
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Colin
United KingdomBathroom in my room could do with some redecoration as paint peeling on walls.
Stated there before. Convenient location for my needs
Stayed in May 2024
Reviewed: 2 May 2024
Nicola
United KingdomN/a
Good location, good size rooms, very good customer service by reception staff
Stayed in April 2024
Reviewed: 2 May 2024
Ron
United Kingdomnothing
room clean and tidy very good breakfast
Stayed in April 2024
Reviewed: 30 April 2024
Craig
United KingdomJust that our TV didn't work properly in one of the rooms and kept flicking between channels but luckily it didn't affect our stay as we weren't in the room enough to watch TV.
We had a really lovely stay. One of the highlights was the pool, jacuzzi and steam/sauna room. Our room was clean and extremely comfortable. The staff were lovely and very helpful. Huge thank you goes to the cleaning team who when tidied our room left little touches that were very cute like folding the kids pyjamas and tucking their teddies in the bed.
Stayed in April 2024
Reviewed: 29 April 2024
Alex
United KingdomI've been visiting this hotel for a very long time and the room decor and public areas feel badly in need of refreshing. A number of upgrades should be considered such as - the addition of lifts to the first floor on both sides; - modernising the bathrooms; - improve room lighting and/or make it dimmable; - addition of air conditioning (I've mentioned this many times since at least 2012 ;)); - remove the separate parking charge; - review the quality of the bacon & sausages at breakfast & re-instate the fried bread; - increase the weekend hours of the leisure centre to enable guests to make use of the facilities.
Good check-in experience with Rebecca and it was lovely to see Anna again after a number of years. We'd requested a ground floor room and were allocated to an accessible room so there was no bath, but the shower cubicle was very spacious and looked to have been newly renovated. Liked the 80's party night which seemed to go down well generally and didn't impact noise wise on the rooms. Room was a good size with usual facilities such as large screen TV, tea & coffee making facilities and bathroom amenities - the room we had also had a mains USB A & USB C charging socket & a fridge. Bed was comfortable and plenty of pillows. Staff at breakfast were good and Elaine was excellent in ensuring we had everything we needed. Checkout was trouble free.
Stayed in April 2024
Reviewed: 28 April 2024
Goble
United Kingdomjust think the breakfast is a little expensive.maybe a loyalty system
the rooms have always been nice,bed is very comfortable,had breakfast occasionly,bit expensive.
Stayed in April 2024
Reviewed: 27 April 2024
Kirsty
United KingdomUnfortunately, the pillows were a bit hard for our liking. We also had a stained sofa bed in the room, along with a rusty sink in our bathroom.
We enjoyed our stay at this lovely hotel. We had dinner and breakfast here. They have a variety of dining options, restaurant, bar, and room service. The swimming pool was lovely and warm, and we enjoyed the use of the jacuzzi, steam room, and sauna. The bedrooms are very spacious. Also, it was lovely to see this is a dog friendly hotel.
Stayed in April 2024
Reviewed: 27 April 2024
M13rfe
United KingdomEverything was good nothing to dislike.
Great staff & the restraunt was great with big portions
Stayed in April 2024
Reviewed: 27 April 2024
Jacqueline
United KingdomN/a
Clean environment
Stayed in March 2024
Reviewed: 26 April 2024
Stephanie
United KingdomNo bottled water in the rooms. You couldn’t leave a bedside light on without all the lights being in or off.
Lovely lounge and breakfast areas. With good choice for breakfast. Large rooms with very comfy beds.
Stayed in April 2024
Reviewed: 23 April 2024
Lorraine
United Kingdombreakfast could be better
nice facilities,‘helpful staff, very clean
Stayed in April 2024
Reviewed: 23 April 2024
Kasumova
United KingdomDirty mouldy window on the stairs (Cleanliness of the hotel)
Helpfull staff, solved our problem promptly. Thank you
Stayed in April 2024
Reviewed: 22 April 2024
Sunday
United KingdomThe food is tasteless and cold. Pay attention to what your chefs are cooking.
Poor. Everything alright but Poor food both breakfast and dinner.
Stayed in April 2024
Reviewed: 22 April 2024
Lucy
NetherlandsThe food in the restaurant was mediocre
Location, very child friendly, swimming pool
Stayed in April 2024
Reviewed: 21 April 2024
Richard
United KingdomCan’t think of anything Pool was too busy for us but that’s not hotels fault
Staff were professional and helpful . Room was fabulous . Hotel was great . Can not fault it . Deffo be back
Stayed in April 2024
Reviewed: 21 April 2024
Andrew
United KingdomDrinks over-priced especially compared to the trendy wedding venue we went to a short drive away.
Spacious double room 2 double beds. Good location for us. Breakfast good.
Stayed in April 2024
Reviewed: 21 April 2024
Frances
United KingdomPool and jacuzzi closed some of the time Noise from adjoining rooms.
Wrapped cheese sachets were poor. Breakfast was lukewarm. Supper was basic. Service friendly and professional.
Stayed in April 2024
Reviewed: 20 April 2024
Andy
United KingdomBizarre room three doublebeds set up , for single occupancy
Stayed in April 2024
Reviewed: 18 April 2024
Ron
United KingdomThe location as working at local hospitals
Stayed in April 2024
Reviewed: 17 April 2024
Wendy
United KingdomNot enough plug sockets in the room! No where to plug a hair dryer in near a mirror; no available socket near the desk to plug in laptop; No socket by the bed to plug in a phone overnight
Great hotel Excellent value for money
Stayed in April 2024
Reviewed: 17 April 2024
Robert
United KingdomThe pillows are quite hard we asked for softer ones which they gave us within 15 mins. One negative for me was I asked for an early check in if possible and knew there would be a £10 charge we got there before 1pm and was charged £25 bit cheeky really
Have stopped here a lot and the hotel is very good however no air conditioning
Stayed in April 2024
Reviewed: 15 April 2024
Dave
United KingdomBreakfast was ok would have liked a bit more variety of hot Buffet always a bit dried up wherever I’ve stayed has been the same Gym was a bit limited on equipment And was very busy And due to work I missed the restaurant for evening meal had food from the bar which was ok however the starter came out with the main to which I was told “that’s what happens when you order from the bar”
Room was very nice and very big Shower was very good Clean Pool and spa was nice
Stayed in April 2024
Reviewed: 15 April 2024
Kelly
United KingdomDidn’t like the way the lights were, couldn’t just have a lamp on as soon as you flicked a light switch off it turned the lamps off too
Very well set out lived the fact the pool and facilities were included in price
Stayed in April 2024
Reviewed: 15 April 2024
Paul
United Arab EmiratesPerhaps due for a refit/modernising.
Friendly staff, good breakfast and a suitable location which met my personal needs.
Stayed in April 2024
Krabi town, Thailand
Hervey Bay, Australia
Benetutti, Italy
Denia, Spain
Nová Lesná, Slovakia
Lamu, Kenya
Warsaw, Poland
Kalpitiya, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content