Concorde Road, Bickenhill, B263RY , United Kingdom
#4 of 16 hotels in Bickenhill
Guests' ChoiceBased on 4590 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 30 April 2024
Tracy
United KingdomGreat location as just across from airport. Lovely room, onsite restaurant, great staff
Stayed in April 2024
Reviewed: 29 April 2024
Marion
AustraliaNil.
Walk from airport.
Stayed in April 2024
Reviewed: 27 April 2024
Tracy
United KingdomGood and drinks expensive
Excellent location good menu
Stayed in March 2024
Reviewed: 26 April 2024
Susan
United KingdomStaff not very welcoming. We stood for quite a while at check in. Receptionist was aware we were there but didn’t come out of the back room for a while. No smile or pleasant greeting when she did finally emerge.
Easy walking distance to airport and from car park 5
Stayed in February 2024
Reviewed: 24 April 2024
Andrew
United KingdomA little pricey for the night especially when breakfast was not included.
Convenience for our overnight stay for our holiday from birmingham airport.
Stayed in April 2024
Reviewed: 23 April 2024
Valerie
SpainSome biscuits in the room would have been nice, to have with the tea/coffee facilities.
Easy access to Birmingham airport. Welcome from staff.
Stayed in April 2024
Reviewed: 23 April 2024
Paul
United KingdomThe rooms
Stayed in April 2024
Reviewed: 22 April 2024
Gary
United KingdomIt was perfect
The staff were polite friendly and had a smile on their faces this means a lot has I am getting over a mental breakdown. But from reception to the bar staff and restaurant. I felt very welcome
Stayed in April 2024
Reviewed: 22 April 2024
Jacqui
United KingdomAll Good
Perfect
Stayed in April 2024
Reviewed: 20 April 2024
Danielle
United KingdomShower was difficult to get in/out of (I have mobility issues and this was a bit awkward for me)
Spacious room, nice sized bathroom. Lovely and quiet in the evening. Really friendly and helpful staff.
Stayed in March 2024
Reviewed: 20 April 2024
Philip
United KingdomHotel convenient for airport and easy to find
Stayed in April 2024
Reviewed: 19 April 2024
Cathy
United KingdomAs airport hotels go, the Hilton Garden Inn was absolutely fine. Clean, convenient, and very affordable.
Stayed in April 2024
Reviewed: 19 April 2024
Laura
United KingdomThe beds were very firm. I'm used to a Tempur mattress and found the bed fairly uncomfortable. Pillows were great though!
The location is great, 2 mins walk to departures at BHX. Given we had check-in at 4am it was very conveniently located for us to stay and whilst still an early start, an additional hour in bed!
Stayed in March 2024
Reviewed: 19 April 2024
Diane
United KingdomNothing
It was just across the rd from departures from the airport. You couldn’t hear any noise from planes or traffic going past.
Stayed in April 2024
Reviewed: 18 April 2024
Will
United KingdomAir con in the room. The noise cancellation was excellent, we couldn't hear the airport at all while in the room. Also the blackout curtains were a nice surprise to keep out the lights from the airport hitting us too early in the morning. My friend who was staying in the room with me also really liked the shower, fridge in the room and the amount of space for hanging up their clothes.
Stayed in March 2024
Reviewed: 18 April 2024
Sarah
United KingdomNothing
Lovely welcome, clean and spacious room Food is very tasty 😋
Stayed in March 2024
Reviewed: 17 April 2024
Cheryl
United KingdomReception unable to issue key cards due to a system fault which was inconvenience for both guests and staff. A group of guests were gathered together and taken to our rooms on check in. We also had to have reception staff to take us up to our room after dinner. We thought this was why everyone was put on the fourth floor and we were given an accessible room. We didn’t mention it as staff had enough to deal with and were extremely apologetic and professional.
Location can’t be beaten and great staff
Stayed in April 2024
Reviewed: 17 April 2024
Zoe
United KingdomNothing
Location
Stayed in February 2024
Reviewed: 17 April 2024
Beverley
United KingdomVery hard beds, food very expensive
Convenience to airport, quiet considering how close to terminal
Stayed in April 2024
Reviewed: 16 April 2024
Saikou
GermanyStaff were very helpful
Stayed in April 2024
Reviewed: 15 April 2024
John
IrelandThe reception staff could not be more helpful or friendly, wonderful welcome
Stayed in April 2024
Reviewed: 15 April 2024
Patricia
United KingdomMore choice on food menu, not all items were available, so choice limited even more
Location, check in easy and staff friendly
Stayed in April 2024
Reviewed: 14 April 2024
Eileen
United KingdomKeys for all hotel not working so had to get member of staff to escort you to your room every time
Good quality near to airport
Stayed in April 2024
Reviewed: 14 April 2024
Louise
United KingdomNothing
Clean, quiet and comfortable
Stayed in April 2024
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