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  5. Reviews of High Trees Guest House Gatwick

Reviews of High Trees Guest House Gatwick

Oldfield Road, Horley, RH6 7EP, United Kingdom

#14 of 14 B&Bs and Inns in Horley

Guests' Choice

Review score

Based on 82 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.4

  • Location

    8.4

  • Facilities

    7.1

  • Staff

    8.3

  • Value for money

    7.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 30 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No breakfast included, good location. We had noisy neighbours.

    Stayed in June 2024

  • Reviewed: 28 June 2024

    7.0
    Easy access to Gatwick
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shared bathroom had no toilet roll in the morning time. I tried looking for a staff member to restock but couldn't see anyone. The drawers in there didn't have any spare toilet roll and were quite dirty looking. The room itself was clean though. We saw a kitchen the next morning but not sure if we were allowed access, it hadn't been mentioned when checking in.

    We loved the convenient location to Gatwick Airport, one stop on the bus. Nice walk into Horley for food also and shops. The room was comfortable, just what we needed for the night before a flight.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    I booked and paid to park the following day of my stay ( even though my confirmation email when I enquired about this said there would be no charge), I received two phone calls whilst I was out of the country asking me when I would be collecting my car. I had already provided a time that I would be picking my car up in my enquiry email, when booking in and the first phone call.

    Ease to get to the airport and was able to book a taxi through the accommodation provider to get to the airport.

    Stayed in May 2024

  • Reviewed: 22 June 2024

    8.0
    Very good
    • People with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    convenient friendly cost effective

    Stayed in June 2024

  • Reviewed: 22 June 2024

    8.0
    Good place when flying out of Gatwick.
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    It can be very loud with people checking in and out. You’ll hear everything. Especially in the front room. Till late at night. Bring earplugs.

    Very friendly and helpful staff. Sorted our taxi for early morning. Great location if flying out of Gatwick. Great pub near by if want dinner.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    7.0
    Good location and great value for a quick stay.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There was a loud argument during the night which seriously disrupted our sleep before a very early flight out. The hotel staff should have removed these guests quickly rather than try to avoid that as they were being very aggressive and disruptive multiple times in the night. They need to be more direct dealing with this sort of behaviour going forward. Otherwise the staff were very good and helpful however.

    The location was in a very convenient spot about 10 minutes away from Gatwick on local buses.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    TV

    Excellent

    Stayed in June 2024

  • Reviewed: 14 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had to print some things off for our flight, so we called the morning of our stay to ask if there is a printer we could use, they said yes. We arrived at 9pm at night only to be told the printer had no ink- with no time for other options. Additionally we booked this hotel as checkout time was at 11 which was perfect for our flight, however they told us when we arrived check out was actually at 10. Staff were great but clear issue with management.

    Room was fine, clean and spacious, hotel is in a good location and friendly staff.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    6.0
    A convenient location
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 1 night

    Location

    Stayed in June 2024

  • Reviewed: 5 June 2024

    6.0
    Nice
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 1 night

    Very close to the airport in a nice green area, there is a bus stop just a couple of minutes away that takes you to the terminals. Staff really kind with 24 h check in. The beds were very comfortable, the toilet and shower could have been better. Overall ithe experience was positive and I would recommended it if you need to stay for one night close to the airport.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Nice clean rooms friendly staff, would have liked a thinner pillow, but that is just my choice
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Having to pay for parking

    Location close to airport and easy to find, property was clean

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    In transito a Londra
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Vicinissimo all’aeroporto

    Stayed in May 2024

  • Reviewed: 26 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The TV in our room living it's own life. It simply turned on without any reason until I unplugged it from power.

    Excellent location. One bus stop from Gatwick Airport. The guest house located in the pleasant English countryside. Good choice if you need to stay for a night before an early flight from Gatwick

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Value for money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Doors could do with slower closers as a lot were left to slam in the night. Blackout blinds would be useful.

    Very convenient for Gatwick - 5 min drive. Room was a good size for an overnight stop before a flight. Well supplied tea and coffee tray, microwave and fridge. Hair dryer on request. Pub 10 min walk away by the church. Owner was friendly and helpful. Exceellent price for a stop over so close to the airport.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Quiet, comfortable stay conveniently placed for early Gatwick flights.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    It's an expensive 5 minute taxi ride ride from Gatwick because of the unloading charges at the airport or 40 min walk. But the price of the room with a genius discount is worth it.

    The host was very sweet and helped with our onward travel arrangements. Also suggesting an excellent Indian restaurant nearby. The beds which overlooked the gardens were very comfortable and the room was quiet.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Does the job well
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    The wifi was unfortunately down while I was there and cellphone reception is poor.

    I wouldn't stay there as a holiday, but as a place to sleep before an early flight, it was a perfect value-for-money spot. The staff is friendly, the mattress comfortable and the bedding spotless. I slept very well.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Perfect for overnight stay close to airport
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Was kept up most the night by loud talking when had to leave to catch an early flight.

    Close to the airport, lovely area, right next to bus stop for early flight, friendly hosts.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty old carpet. No bin. Windows not keeping warmth from the room. Heater (wasn't working) fully covered by the bed.

    The location was very close to the airport. Quilt was very warm.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, polite staff, good value price

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    Very reasonable rates handy for Gatwick
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    A bedside light would be nice 😊

    Staff. Were very helpful. Room was clean and comfortable

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Easy convenient and close to Gatwick
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location close to Airport

    Stayed in May 2024

  • Reviewed: 24 April 2024

    8.0
    Great guest house for little cost.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It's not so much as I didn't like, but more that we could have been informed that they were still setting up the business and there would be interruptions. But staff were reasonably apologetic throughout.

    Excellent location, great staff, very helpful and friendly. Catered to my every need without complaints or delay. Directly next to the local bus stop, a saving of £17, taking the bus for the 4 minutes ride from the house to the airport, instead of a taxi.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    Good value and near to airport
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Still a little more work to do on the accommodation.

    Friendly host. Quiet area. Warm room. New towels.

    Stayed in April 2024

  • Reviewed: 28 June 2024

    10
    Convient and great for parking
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Close to the Airport and they organised a taxi for me

    Stayed in June 2024

Showing 1 – 25

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