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  5. Reviews of Heronsgate GH007

Reviews of Heronsgate GH007

Pettacre Close, Woolwich, SE28 0BS, United Kingdom

#7 of 29 vacation rentals in Woolwich

Guests' Choice

Review Score

Based on 44 apartment reviews

8.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    8.0

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    8.3

  • Free Wifi

    8.3

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Showing 1 - 25

  • Reviewed: February 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    there was no place to hang our coats downstairs and the tredmill takes up a lot of space

    I liked the electric fireplace

    Stayed in January 2024

  • Reviewed: August 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    The workers are nice.

    Comfortable place and very quite area...

    Stayed in August 2023

  • Reviewed: July 20, 2023

    8.0
    this worked perfectly for us to see Punchdrunk's show The Burnt City, in their warehouses nearby
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    owner was really friendly and helpful on the phone

    Stayed in July 2023

  • Reviewed: September 29, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    it was not properly clean, we could not close one window and a shower hose by the bathtub was leaking and broken

    the location

    Stayed in September 2022

  • Reviewed: September 18, 2022

    7.0
    Nice place for staying
    • Business trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights

    The house is nice, but you really need to change the person who hands you the keys. Shes rude, uneducated, lazy and unfriendly and it affects the overall experience. In very few times have I seen a more unfriendly person since first moment. In addition to the really rude attitude, she didnt show us how to use things (the gas cooker for example or the TV or the door lock that has a specific way of closing). She also had left us towels only for 2 people even though I had made the booking for 3 and in the end I was the one to blame, because she told me before leaving if theres anything else I want to ask and it reallt didnt cross my mind to count the towels or ask about the other things. Both times we met she had a really unfriendly attitude and made us feel very unwelcomed. Also the house is a bit hard to find, since there is no house number on the booking confirmation.

    The house itself is nice, it goes through 2 floors, has two bedrooms, a livingroom, a fully equipped kitchen. There's a TV with Netflix and other programs. Theres good wifi across the house + there is a small yard where you can have nice breakfast outside. Note that you also have to pay a deposit when you arrive. I hadn't noticed it and it was a bit of a hassle, but the owner of the house was reasonable and nice person, so we finally came to agreement about it. Also it was nice thtat the check in time was flexible.

    Stayed in September 2022

  • Reviewed: August 28, 2022

    7.0
    Location was good, staff was welcoming, price was reasonable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    it’s not big enough for our family of six and it could be more cleaner

    The property comes with every day items you would need on a daily basis

    Stayed in August 2022

  • Reviewed: August 22, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Kitchen moderately clean, oven only pertially functional, no toaster, dishwasher broken and washing machine dirty/smelly. Musty smell in kitchen. Housekeeper could have been friendlier.

    Great location, safe area. Walking distance to shop and tube station. Whole unit to yourself. Parking directly at back door. Good communication with host/management, very accommodating and friendly/helpful.

    Stayed in August 2022

  • Reviewed: August 22, 2022

    8.0
    Very nice accommodation at a good price and positioned excellently for Woolwich Arsenal.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything.

    The location and the car parking.

    Stayed in August 2022

  • Reviewed: June 21, 2022

    8.0
    nice house but wouldn’t book again due to the cleanliness of it.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    the paintwork and the kitchen cupboard doors were really dirty

    it is in a good location, reasonably comfortable

    Stayed in June 2022

  • Reviewed: June 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    location is a bit far from everything - much more comfortable with a car!

    lovely house, 2 and half bathrooms, small back yard

    Stayed in June 2022

  • Reviewed: May 11, 2022

    8.0
    Good value for money
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    We didn't have hot water initially but the owner was quick to sort this. There wasn't any soap in the property for washing your hands, and there were ants in the kitchen.

    Responsive owner and good sized house.

    Stayed in May 2022

  • Reviewed: April 16, 2022

    7.0
    I love this place.its quiet and clean.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good.

    We had breakfast ourselves.

    Stayed in April 2022

  • Reviewed: February 13, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Television s in bedrooms didn't work no spare bedding , dirty underwear in a draw

    The space and set out of the house

    Stayed in February 2024

  • Reviewed: November 17, 2023

    10
    The property is excellent for a family short or longer holiday stay in London area. Host awesome....
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights

    No concern

    The host is proactive in communication and flexible with checking in and checking out. This was really important and helpful for us as a family with little kids and older adult.

    Stayed in November 2023

  • Reviewed: March 6, 2023

    10
    Great bang for the buck!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights

    Great value. London isn't cheap to stay in by any means but this fitted my requirements great. Convenient walking distance to the metro.

    Stayed in December 2022

  • Reviewed: January 2, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    We told the housekeeper that we will checkout at 12pm but she came very early at 11.15am and just went inside the house to sit & wait while we were busy preparing our things. This is a matter of privacy for us. No sofa bed in the living room given as stated in description. The wifi name given is not the same as what the actual wifi connection in the house. Previous renter change the language on the TV and they did not change back to original English. Even the housekeeper cannot change the setting back. Luckily I manage to change the setting.

    Nice bedroom with free toiletries. Bathroom was good. Handful of kitchen tools for cooking. Quiet neighbourhood.

    Stayed in December 2022

  • Reviewed: October 22, 2022

    6.0
    Pleasant stay and a good base for a family on a budget to explore London.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Height restrictions on the parking. There was a £100 cash security deposit required which was in the fine print of the add that we didn’t see and it was a pain getting cash. No instructions given for heating system. Property manager could use some hospitality lessons.

    Good location close to the Elizabeth line. Just big enough for a family of 6. Quiet area. Very comfortable bed. Good wifi

    Stayed in October 2022

  • Reviewed: June 14, 2022

    2.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was unclean and the equipmemt provided was substandard. The bedding had marks on it, the dishwasher was broken and full of dirty dishes, which meant they were unusable. We had to chase up the agent to meet us at the property to collect the keys and although we arranged a time to return the keys we had to make numerous phone calls to get the agent to us, so ended up leaving the property later than arranged.

    Stayed in June 2022

  • Reviewed: May 9, 2022

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water, meant none of us could have showers... really it should be a bare minimum

    The smart TV, the kitchen was nice and had plenty of appliances

    Stayed in May 2022

  • Reviewed: January 2, 2022

    10
    Lovely stay, would come again
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Good size house, nice bedrooms (one has en suite), had free toiletries which was very handy as I had forgotten mine! perfect enclosed garden and ideal that you’ve got your own parking space. clean and tidy house and check in was very easy, the lady who dealt with check in and out was lovely too!

    Stayed in January 2022

  • Reviewed: September 16, 2021

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Clean, tidy and well priced

    Stayed in September 2021

  • Reviewed: September 10, 2021

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything was good, and up to a brilliant standard, to the bloke who was there when I needed him, was fantastic, need accommodation this is brilliant, thank you we will be back again. Cheers

    Stayed in September 2021

  • Reviewed: January 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 10 nights

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: July 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

Showing 1 - 25

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