Greenlands, Henley on Thames, RG9 3AU, United Kingdom
#2 of 8 hotels in Henley on Thames
Guests' ChoiceBased on 952 hotel reviews
8.7Cleanliness
9.4
Comfort
9.3
Location
9.3
Facilities
8.8
Staff
9.3
Value for money
8.6
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: July 15, 2023
Claude
AustraliaHave to go in the open from car park to the rooms. Very inconvenient with luggage in the rain.
Lovely grounds
Stayed in July 2023
Reviewed: July 14, 2023
Pushpa
United KingdomWe loved the walk by the lake
Everything was perfect
Stayed in April 2023
Reviewed: July 13, 2023
Anita
United KingdomBeware though no phone reception but very good WiFi signal. One of the receptionists in the morning was very dismissive and wasn't really paying attention to guests, as another couple also commented it's not great front of house advertising.
Good location, 10 mins taxi to Henley centre for the regatta. Lovely location. Beware though no phone reception but very good WiFi signal. We stayed on the separate block just a minute walk from the main hotel. Very good accommodation, spacious and clean.
Stayed in July 2023
Reviewed: July 12, 2023
Janet
United KingdomBeds a little too firm, would have liked a topper.
The whole package, staff were very friendly. Breakfast was exceptional as were the staff. The gardens.
Stayed in July 2023
Reviewed: July 12, 2023
Paul
United KingdomBeautiful location
Stayed in July 2023
Reviewed: July 11, 2023
Dan
United KingdomBlocked some and smelly drains, noisy plumbing above room
Loverly location, amazing grounds by the river
Stayed in July 2023
Reviewed: July 10, 2023
Lal
United KingdomI thought £200 was a lot for one night!
The staff were extremely helpful and welcoming. The main building is nice, with a comfortable bar and a great breakfast.
Stayed in July 2023
Reviewed: July 9, 2023
Marla
United KingdomNo Air conditioning in the room … that would be a bonus although there were a couple of electric fans which helped but it was a very hot day and we struggled to keep cool whilst getting ready to go out for the evening.
Beautiful location close to Marlow and Henley, friendly staff, very clean room well equipped with nespresso coffee maker, iron/ironing board, safe deposit box, free WiFi, very comfortable bed, no bath but good shower! Nice buffet breakfast which we were able to have on the terrace outside as the weather was good! We had smashing little waiter I think called Antonio … more than helpful a credit to the establishment 😊
Stayed in July 2023
Reviewed: July 9, 2023
Rebecca
United KingdomBar was not open till 5…. We wanted a pre event drink.
Stayed in July 2023
Reviewed: July 8, 2023
Jones
United KingdomNothing.
Fabulous setting. Just stunning x
Stayed in July 2023
Reviewed: July 8, 2023
Fiona
United KingdomSlightly further out of Henley
Beautiful location over looking the Thames
Stayed in July 2023
Reviewed: July 7, 2023
Manuela
ItalyMiss Donna, from the reception. She was so lovely! And Lucia from the bar. Romeo and all the staff! Great and kind people.
Stayed in July 2023
Reviewed: July 5, 2023
Fiona
United KingdomA beautiful place, the staff were all very helpful and friendly. Breakfast was superb and it all felt like a treat. Stayed during regatta week hence the high prices but accepting that we had a lovely weekend here.
Stayed in July 2023
Reviewed: July 5, 2023
Judith
United KingdomTake away breakfast offered for early check out however request form was not forwarded to the kitchen so no breakfast available at specified pickup time.
Beautiful setting and grounds. Friendly welcoming staff. Clean rooms & common areas. Good food.
Stayed in July 2023
Reviewed: July 5, 2023
Catherine
United KingdomBed a bit hard and pillows a bit lumpy.
Nice modern room and bathroom
Stayed in July 2023
Reviewed: July 2, 2023
Lesley
United KingdomCan’t actually think of anything that was missing.
Rooms were very clean, bathroom good, facilities in room coffee machine etc good, water bottles to refil as required very good idea. Lovely comfortable room. Breakfast included very good. Staff very friendly.
Stayed in July 2023
Reviewed: July 2, 2023
Sara
United KingdomI quite like a fridge. Dining starts later than we like.
Peace and quiet. Ethos. Help yourself recycle water bottles.
Stayed in June 2023
Reviewed: July 1, 2023
Deborah
United KingdomFriendly helpful staff. A beautiful rural feel to this elegant property next to the Thames
Stayed in June 2023
Reviewed: June 30, 2023
Twitterfeed
United KingdomBedroom was small for 2 people, clearly more used to single visitors. We were in a downstairs room with people walking literally outside your window - upstairs room would be better. Room was stiflingly hot (even with plug in air con). Prices were clearly increased for Henley Regatta.
Beautiful riverside location a couple of miles outside Henley (c4k walk through the fields or on a bus route). Parking on site. Modern bedrooms in an adjacent building set round a courtyard. Excellent breakfast. Evening bar open.
Stayed in June 2023
Reviewed: June 29, 2023
Cathy
United KingdomEarly check out, bar in the evening stilted atmosphere
Very clean, bed comfortable. Beautiful grounds Breakfast very good and most staff very friendly and helpful. Very early check out 9am Rather a strange atmosphere in the bar in the evening and meal very average
Stayed in June 2023
Reviewed: June 28, 2023
Catherine
United KingdomI can't think of any faults.
Very peaceful location being on the banks of the River Thames. The room was perfect, comfortable large bed, powerful shower and effective air con units. Breakfast was great with a lot of choice both cooked and Continental. The staff were all really friendly.
Stayed in June 2023
Reviewed: June 26, 2023
Renee
United States of AmericaThe amazing staff, quiet and comfortable room, the location and the fabulous breakfast!
Stayed in June 2023
Reviewed: June 26, 2023
Keith
United KingdomThe accommodation has a University vibe although the setting is beautiful
Grounds and views
Stayed in June 2023
Reviewed: June 24, 2023
Grant
United KingdomNo porridge at breakfast. Towels not soft.
Room was clean and modern. Lovely grounds in superb location
Stayed in May 2023
Reviewed: June 24, 2023
Andrew
United KingdomHigh standard of cleanliness and the staff were excellent too. Breakfast was great
Stayed in June 2023
Albena, Bulgaria
Dayton, USA
Saguenay, Canada
Lucca, Italy
Königsbronn, Germany
Kota Kinabalu, Malaysia
Cremia, Italy
Sigulda, Latvia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content