Greenlands, Henley on Thames, RG9 3AU, United Kingdom
#2 of 8 hotels in Henley on Thames
Guests' ChoiceBased on 941 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
8.8
Staff
9.3
Value for money
8.6
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Lynn
United KingdomIn the most beautiful setting
Stayed in May 2024
Reviewed: 7 May 2024
Penni
AustraliaStunning grounds and attentive staff.
Stayed in May 2024
Reviewed: 6 May 2024
Gabriel
United KingdomThe room and the location aere excellent ;)
Stayed in May 2024
Reviewed: 6 May 2024
Mark
United KingdomOnly issue we had was no hot water from the tap sink in bathroom
The grounds are exceptional and everything was so clean and tidy . The staff were very welcoming and so helpful
Stayed in May 2024
Reviewed: 6 May 2024
Madaleen
United KingdomClean. Friendly staff. Excellent breakfast. Beautiful room.
Stayed in May 2024
Reviewed: 5 May 2024
Duncan
United KingdomThey don’t take Dogs !
Fabulous setting on the Thames. A beautiful House, well updated with sensitive additions. Equipped to a high standard throughout. Staff are excellent - great Social skills. Great value for money. One of the most attractive Restaurants overlooking the River, a sensational vista.
Stayed in May 2024
Reviewed: 28 April 2024
William
United KingdomI can't think of anything that can be improved
Excellent self serve breakfast
Stayed in April 2024
Reviewed: 24 April 2024
Julie
United KingdomI was on a course at Henley and the accommodation is ideal. Amazing grounds and views. Varied food at all meal times catering for every taste.
Stayed in February 2024
Reviewed: 23 April 2024
Clare
United KingdomRoom was on the road side and there was a lot of traffic noise. Poor Wi-Fi, streaming wasn’t smooth and couldn’t connect one of my computers. No mobile phone signal.
Clean, well equipped room. Comfortable bed, excellent shower. Very friendly staff. Excellent breakfast and light bar meals. Lovely grounds and views of the river.
Stayed in April 2024
Reviewed: 22 April 2024
Anthony
United KingdomBed too small and hard
Situation and staff
Stayed in April 2024
Reviewed: 21 April 2024
Jennifer
United KingdomThere was nothing I didn’t like.
The rooms were lovely and clean, the bed was really comfy and I had a really restful sleep, loved having a coffee machine in the room.
Stayed in April 2024
Reviewed: 21 April 2024
Janet
United KingdomNothing. Maybe improve tv settings to allow tv guide and text
Fabulous breakfast. Excellent service from all staff. Lovely light airy room. Exceptionally clean room. Great wifi. Coffee machine in room. Water and hot drinks available 24/7 beautiful setting Exceptional property great value for money
Stayed in April 2024
Reviewed: 14 April 2024
David
United KingdomNothing at all. Everything was spot on.
Breakfast was amazing. Room was as good as new, extremely clean and pleasant. The location and grounds were superb, we would have no hesitation in visiting again.
Stayed in April 2024
Reviewed: 8 April 2024
Ruth
United KingdomFabulous friendly staff, exceptional breakfast and a super light evening meal. The staff couldn't have done anything more to make my stay very enjoyable.
Stayed in April 2024
Reviewed: 16 March 2024
Natalie
United Kingdomwould be great to have a pool as well as the other facilities
Really modern rooms with lost of space
Stayed in February 2024
Reviewed: 5 March 2024
Karon
United KingdomAn extra packet of biscuits would have been nice!
I appreciated the coffee machine in the bedroom, cleanliness of the room, the water cooler on each floor and the excellent breakfast.
Stayed in March 2024
Reviewed: 15 February 2024
Julie
United KingdomBeautiful setting and excellent facilities and food. Can't fault it!
Stayed in January 2024
Reviewed: 2 February 2024
Chantal
United KingdomQuestion cleanliness in bathroom
Like a budget hotel
Stayed in January 2024
Reviewed: 27 November 2023
Nathan
United KingdomNothing, exceeded expectations.
Room was large and very clean. Bed was comfortable and nice shower/toilet room. Great location, quiet, right by the river, and good breakfast.
Stayed in November 2023
Reviewed: 23 November 2023
Tracy
United KingdomShower cubicle could have been cleaner. Duvet was synthetic and very heavy.
Good size room and handy for attending a conference onsite.
Stayed in November 2023
Reviewed: 22 November 2023
Rowland
United Kingdomfood available at an earlier time
location
Stayed in November 2023
Reviewed: 3 November 2023
Dickie
United KingdomNothing
Room was good
Stayed in October 2023
Reviewed: 28 October 2023
Linghe
United KingdomNothing
Everything
Stayed in October 2023
Reviewed: 16 October 2023
Jeremy
Hong KongLocation superb. Good buffet spread but sausages were mediocre and hot offerings greasy apart from scrambled eggs and potatoes.
Stayed in September 2023
Albena, Bulgaria
Dayton, USA
Saguenay, Canada
Lucca, Italy
Königsbronn, Germany
Kota Kinabalu, Malaysia
Cremia, Italy
Sigulda, Latvia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content