15A Bridge Street, Whitby, YO22 4BG, United Kingdom
#72 of 106 B&Bs and Inns in Whitby
Guests' ChoiceBased on 238 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.9
Staff
8.7
Value for money
9.0
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Louise
United KingdomUnable to check in until an hour and a half after the given time, restaurant staff below did not know about the apartment
Spacious, clean and in an exceptional location
Stayed in March 2024
Reviewed: 27 April 2024
Jill
United KingdomUnfortunately the bin in one of the rooms hadn't been emptied & although the towels provided had been laundered & were fresh, some of them had stains on. One of our rooms had a security light right outside the window, this same room was above the back of the restaurant that's below, so there was noise from that after it closed with them emptying glass & rubbish etc into the bins - was unable to sleep till the early hours.
Great location, there's a long stay car park nearby, fab shower, comfy beds, clean rooms, my daughter loved the attic room. Ideal base for our overnight stay.
Stayed in April 2024
Reviewed: 27 April 2024
Stuart
United KingdomI think the tv remote in another room may work this one as well as it would come on if it’s own accord.
Clean and well situated, with plenty of space
Stayed in March 2024
Reviewed: 26 April 2024
Garry
United KingdomNothing.
Everthing was immaculte,the room was very spacious and spotlessly clean..Everything you could want literally on your door step. Can't wait to return.
Stayed in April 2024
Reviewed: 23 April 2024
Garrod
United KingdomOnly suggestion-Black out curtains for the rooms.
Lovely two bedrooms Suite with second bedroom upstairs.
Stayed in April 2024
Reviewed: 22 April 2024
Sharon
United KingdomGorgeous room..great location..had difficulty finding parking spot but expected that on a Saturday in whitby..stairs to room are quite steep so anyone with mobility issues might struggle.. would definitely stay again..
Stayed in April 2024
Reviewed: 22 April 2024
Jean
United KingdomWe had room two which unfortunately wasnt en suite, it did have its own bathroom on the landing but did find this a little inconvenient during the night. Steep steps and very narrow treads up to the room
Loved the location and the room was a really good size, tea coffee, supplied, towels, toiletries etc
Stayed in April 2024
Reviewed: 21 April 2024
Mick
United KingdomToilet seat! TV stayed on 1 channel remotes from both rooms wouldn’t change a channel in any room. Empty Durex packet found behind bed ! Empty port bottle in bottom drawer.
Central, Warm. Plenty of coffee, tea.
Stayed in April 2024
Reviewed: 19 April 2024
Nicki
United KingdomAll good just more loo rolls
Central on the bridge
Stayed in April 2024
Reviewed: 19 April 2024
Paul
United KingdomNothing not to like
Excellent location and very helpful staff and no issues with the room very well kept spotless le clean. Would definitely recomend and stay again when in Whitby.
Stayed in April 2024
Reviewed: 18 April 2024
David
United KingdomGreat location. Easy to find.
Stayed in April 2024
Reviewed: 14 April 2024
Helen
United KingdomNo heating controls and it was cold. Very thin duvet in upper room, no extra blankets, had to sleep in my clothes. Lower room better. Smoke alarm went off twice for no reason. Tried to ring the number given on the wall that said it could be rung with any problem, any time, but the number was unavailable. Went to restaurant who had given us the key, they said the owner was abroad! They were as helpful as they could have been. A mini fridge would have been good.
Very clever conversion of a small space into two bedrooms with bathroom. Great shower. Fabulous location.
Stayed in April 2024
Reviewed: 13 April 2024
Maureen
United KingdomLoved everything
Location, clean tidy rooms
Stayed in April 2024
Reviewed: 10 April 2024
Alison
United KingdomFresh water in the jug. Plenty milk for tea and coffee. The hair and body wash, soap, hairdryer, towels all available to use.
Stayed in April 2024
Reviewed: 6 April 2024
Sarah
United KingdomThe steps up to the room were quite steep, and we had a 5 year old child and a 72 year old lady with us, so we had to be quiet careful with them. There is a note to say quite time after 9 pm, but we could hear people stomping around in other rooms well into midnight. The bathroom is situated outside the bedroom, which isn't used by anyone else. It's just a pain when you have a child.
The bed was very comfortable and clean. The room was clean and well heated. The bathroom was well heated, clean with extra soap and shampoo. The room is situated in the centre of Whitby, so it is convenient for all amenities. There was a lot of space in this bedroom which was nicely decorated. I would recommend this room and stay here again but not with a 72 year old.
Stayed in April 2024
Reviewed: 2 April 2024
Martin
United KingdomNo bin in toilet.Needs a chair in the room instead of small stool.No instructions for the TV or heating.Needs a small dustpan and brush to clear any rubbish up.Overall the room and facilities were good.
Central position,close to most things . Comfortable bed.
Stayed in March 2024
Reviewed: 24 March 2024
Sean
United KingdomClean and tidy in a very good location and a good price
Stayed in March 2024
Reviewed: 20 March 2024
Mandy
United KingdomNothing
I was avery good stay
Stayed in March 2024
Reviewed: 18 March 2024
Paul
United KingdomThere wasn't really a view. Stairs are steep, could do with another door, night lights or something for nighttime safety.
Facilities and location.
Stayed in March 2024
Reviewed: 14 March 2024
Rachel
United KingdomThe stairs, we had 3 children with us and the stairs were extremely steep and I was worried one of them would fall.
The property was in a good location and was nice and clean
Stayed in March 2024
Reviewed: 13 March 2024
Vic
United KingdomNoise from outside - especially on Friday am which is bin collection day.
Stayed in March 2024
Reviewed: 11 March 2024
Dean
United KingdomNothing
Beautiful place
Stayed in January 2024
Reviewed: 10 March 2024
Jeffrey
United KingdomOne toilet. Would have been fine for just us two. Having said that no biggie.
Wonderful location in centre of harbour, clean, warm, comfortable. Great value.
Stayed in March 2024
Reviewed: 9 March 2024
Pauline
United KingdomJust the stairs very steep but it is a old building but best to be made aware for other visitors
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content