Unfortunately the bathroom was not at its cleanest the floor could do with a good scrub but was not the end of the world. Also the single use plastic cups located in the bathroom looked like they had already been used and just got washed out for the next guests and the paper coffee cups looked they had been sat there for months full of hair and dust. Think it would be more ideal to get real mugs for make sure they always get replaced. Also we had no milk sachets in the room at Breakfast we did realise there was milk in there but we did not realise this the day before.

Have stayed previously, ideal for when we travel to see concerts at the AO. We stayed in suite four (bedrooms 20,21,22) brilliant size ideal setup. We were very happy with the size and had so idea it slept 6 people safe to say we will be back

Stayed in May 2024

Very Clean and Friendly, easy to get to

Large room ideal for group I was in

Stayed in April 2024

Communication about what's available and breakfast should be documented and kept in room information.

We loved our stay from start to finish. This hotel should be rated higher. Has a really good vibe and is a relaxing place to stay.

Stayed in May 2024

Nothing

Receptionist was a cracking fella. Top man.

Stayed in April 2024

A lot of stairs .

Spotless clean peaceful location but close to everything.

Stayed in April 2024

It had a shared bathroom in one of the bedrooms.

Probably got the best hotel room I've ever stayed in, it had two separate bedrooms and an entrance lobby.

Stayed in April 2024

Very helpful staff and good breakfast

Stayed in April 2024

Nothing

It was very welcoming, and the service was exceptional. Breakfast was very good and the room was very clean and tidy. Perfect stay with the family for a night in Manchester.

Stayed in April 2024

Lovely hotel with lovely staff . Continental breakfast was fabulous and well stocked. Our family room (12) for 4 people was spacious and spotless. Great hotel

Stayed in April 2024

The only fault I can pick is the shower was a little bit of a squeeze as it was a corner shower but it wasn’t anything major, I’m a bigger lady so it’s going to be a tighter squeeze for me. It just meant I was unable to help my daughter in the shower so would have had to stand outside the shower whilst occasionally opening the doors to help assist. This is being extremely picky though as there really wasn’t anything to actually complain about. Would it put me off returning? Certainly not.

Hazeldean welcomed us with smiles and a friendly face. We then went in our room (which they had put downstairs due to me previously contacting the hotel to notify them of my daughter’s mobility issues), our room was exceptional. It was well decorated , very clean, spacious and very well thought out on the layout. My daughter who has additional needs and autism and it was her first city break coming from Devon at 18years old actually told me she loved the hotel and felt at home there. For her this is a massive statement , she doesn’t settle well in most places. Aswell as the beautiful room and decor I have to also compliment the amount of parking, the ease of getting to everywhere (we drove so unsure about local transport but there were many busy stops and busses so I’m sure that would be fine), the breakfast choices for a continental breakfast were incredible. There were bagels, toast, cereal, crackers, cakes, low fat yoghurts, fromage frais, cheese, bottles of water, flavoured soya milk, milk, orange juice, tea & coffee. There really was something for everyone. The shower was also extremely powerful which is always a plus, towels, toiletries and daily housekeeping aswell.

Stayed in April 2024

It was all good

All around, a good place to stay. No real complaints. Free breakfast was okay, and lots of hot drinks

Stayed in March 2024

The only complaint was the breakfast was all based on disposable plates and dishes. I would happily pay a bit more if this was changed and if the environment was prioritised.

Clean and convenient And excellent value for money.

Stayed in April 2024

Top Hotel

Stayed in April 2024

Very clean and quite

Stayed in April 2024

No lift

It was in a good location and neat as well

Stayed in March 2024

Very friendly helpful staff, clean and comfortable room, Excellent breakfast

Stayed in March 2024

Lovely building with nice interior

Stayed in March 2024

I liked everything

Everything! The room, the facilities, location, atmosphere, breakfast.

Stayed in March 2024

We were happy with everything, no problems whatsoever with our stay here.

I was impressed with the cleanliness and comfort and how peaceful it was. My partner myself and daughter stayed and there were no issues whatsoever. It's very accessible to the city centre and the value for money was great. We were attending a book convention over the weekend and this was an ideal location. We would definitely rebook again.

Stayed in March 2024

lovely , clean rooms , lovely staff and breakfast was included. Very fairly priced.

Stayed in February 2024

The breakfast was a little disappointing, the plates/bowls were polystyrene, and wooden cutlery.

The room was nice and toilet and staff were lovely

Stayed in March 2024

Breakfast was included in our stay, although it was limited they had a variety of pasties and cold drinks in the fridge (handy for children).

Stayed in March 2024

The website booking.com didn’t say the property didn’t have a lift. I would have liked a radio and/or tv in the room.

Very clean . Very helpful staff . Excellent value for money .

Stayed in March 2024

Really clean. Helpful friendly staff.

Stayed in March 2024