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Reviews of PH Hostel Liverpool 3 stars

Mount Pleasant, Liverpool, L3 5SD, United Kingdom

#88 of 105 hotels in Liverpool

Guests' Choice

Review score

Based on 2018 hostel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.9

  • Facilities

    7.1

  • Staff

    8.5

  • Value for money

    7.4

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 12 November 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night

    Bed was unmade on arrival (another guest had used more than 1 bed we suspect). But this was quickly solved by staff and bed was made. Bed was a little lumpy, but nothing terrible and could do with a second pillow.

    Hostel is in a great location, the rooms are simple but provide all the necessities. The cost was affordable and good value for money. Staff were helpful and polite.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    7.0
    Good location and price
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The key for the door wasn't working, and a master needed to open it. Grand for my short stay, but I wouldn't like it on an extended stay, having to ask to be let in my room each time. The room it's self would benefit from some paint and attention to detail, it's doesn't need to look so run down, it's a decent room.

    The location is excellent. Short walk to the train. The hostel looks modern downstairs. The staff are friendly. The room I was in was very spacious.

    Stayed in November 2024

  • Reviewed: 11 November 2024

    6.0
    Ok
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Had to bring your own towel Walls are paper thin Didnt get my own key card

    Easy check in & good location

    Stayed in November 2024

  • Reviewed: 9 November 2024

    8.0
    Excellent location
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location and very clean room/ bathroom

    Stayed in October 2024

  • Reviewed: 8 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    The room was cold and humid. Only one night lamp that it was no working. There was no hangers in the bathroom (what to do with the towels?) and there was no a glass or a container for the toothbrush. Bath towels are not included in the price.

    The place has potential and the location is central, near to train station and old town. Bed is good.

    Stayed in November 2024

  • Reviewed: 7 November 2024

    6.0
    I would prefer to pay a little more, have Wifi that functioned, and somewhere clean to make tea.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    The internet (Wifi) was not connectable to the phone, throughout my stay. Despite staff helping me with the connection, it did not function. I think the problem was in house rather than with my Samsung phone. The room had no kettle. So I visited the kitchen, and the kitchen was unhygienic. Surfaces dirty, with no clean cloths to wipe down. One sink (there were 2) was out of service. taps were leaking. One bin was encrusted with dirt on the lid. the plastic drainer was so caked with black gunge that I cleaned it before continuing to make my teas. Very disappointing.

    room was clean and warm, and comfortable. Shower and toilet were clean and provided loo paper and soap.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    7.0
    Great Value for Money in a Great Location!
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night

    I could not connect to the wifi. Seemed to be an issue as it kept saying not internet available. Storage box is right on the bed on top of your feet. This makes it tough to get onto and out of the bed as the storage box takes up some space. Only good if you are brining a backpack!

    Great location right in the heart of the city centre, and only a 10 min walk from Lime Street Station if you are flying into Manchester Airport. Good value for money. Clean room and solid storage box to store your backpack.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    8.0
    Very good
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Central heating- being on the 7th floor and having the heating on wasn't ideal even with the windows open

    Friendly staff, clean room and great location not far fro. Lime Street station

    Stayed in October 2024

  • Reviewed: 30 October 2024

    7.0
    Great Old Building. Ask not to stay on ground floor
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    mould all over in bathroom due to lack of extractor fan. We were on the ground floor which meant that our windows looked out onto a gulley where people have thrown bags of poo right outside where the window opens. Gulley drain right outside bathroom window opening blocked and smelly.

    Great Location, entrance way is stunning, staff are mega friendly. comfy bed.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The heating didnt work and would of being better with a tv

    Was good for the price

    Stayed in October 2024

  • Reviewed: 29 October 2024

    6.0
    Good for the money
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Apart from the kitchen there were no communal lounge/tv games area for the family. The kitchen was missing a lot of items. We had tea out of a bowl. Thin walls and ceilings, could hear a lot, so those getting in late and using the toilet throughout the night was noise that filtered through Few more hangers would have been nice if we were there for longer

    Entrance and location Smelt clean on arrival Our rooms were arranged to be next to each other The beds were kinda comfortable

    Stayed in October 2024

  • Reviewed: 29 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor sound isolation, could be cleaner

    Location

    Stayed in October 2024

  • Reviewed: 27 October 2024

    6.0
    Room way too hot, no shower mat or towels provided (expensive to rent), door stop in a stupid place on the floor so kept
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was way too hot despite turning the radiator down it still remained on, literally to the point we were both sweating just sitting there. No towels which was a pain but besides this, don’t even get given a shower mat to stop slips if you do bring your own towel and use the shower. The door stop should have a warning tape or something over it as it’s so far into the room I stubbed my toe on it 3 times!!!

    Good location. Sort of did the job for a short few hours sleep

    Stayed in October 2024

  • Reviewed: 27 October 2024

    8.0
    recommended to all great place to stay and worth the money.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    nothing all good.

    nice quiet atmosphere and friendly 👌 clean cosy bedding and really warm. definitely book in again. Also well connected keeping you informed of all information and places to explore of your choice.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    6.0
    Not great
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Room wasn't clean, no toilet paper in the ensuite. Unfriendly staff at check in. Whole building but especially the hallway and dorm were very very hot.

    Beds were comfy and clean

    Stayed in October 2024

  • Reviewed: 25 October 2024

    8.0
    Great value stay for a gig in city centre
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    door hinges broken so difficult to close door. only minor issue during stay

    simple and clean room clean shower, toilet, and sink

    Stayed in September 2024

  • Reviewed: 24 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Not the cleanest room

    Location and price

    Stayed in September 2024

  • Reviewed: 23 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, comfortable hostel

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Great awesome stay. (Other guests faults)
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Other used blocked the entrance and exit. With suitcase at 8.00 in the morning

    Full servic e. Great

    Stayed in September 2024

  • Reviewed: 21 October 2024

    6.0
    Cheap for a central location
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bathrooms very slippery Lack of power points in the bedroom No lighting around desk / vanity area

    Great central location Clean

    Stayed in September 2024

  • Reviewed: 20 October 2024

    8.0
    Good value, great location
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Doors rattling at night

    Basic but comfortable Central location

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a few bits of mold on the bathroom roof but not enough to be a problem :) There isn't any wardrobe's but for a two night stay it was fine

    Comfy beds, good value for money

    Stayed in October 2024

  • Reviewed: 20 October 2024

    6.0
    adequate for one night
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night

    the bottom bunk was much too low, so I struggled getting in and out of it. the lockers were on the wall at the far side of the bed, so were very awkward to access. there was no seperate toilet from the shower room, for 6 people this could have been awkward. not much dining area. had more than a few people wanted to eat at the same time, this would have been difficult

    the screens around the bed

    Stayed in September 2024

  • Reviewed: 20 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The kitchen was awful. I didn't want to cook or eat anything in there. Even the sponges for washing up were filthy. I sent a picture of them to the staff, which I've enclosed below. The fridge was a mess. There were missing shelves. It just looked like a health hazard overall. I didn't want to use the washing machine and tumble dryer when I saw that mop heads had been washed in them. I went off-site to a launderette. The staff seemed a little disengaged and the whole place looked like it could do with some TLC.

    The room was nice. I'm glad there was a radiator for extra heating in my room. The shower room was very spacious, but there were no tissues. I had to ask for extra toilet roll at the reception desk. There were nice toiletries in the bathroom. The bed was very comfortable so I slept well. The wifi was OK.

    Stayed in October 2024

Showing 1 – 25

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