An oasis of calm just a short walk from the City Centre, situated in a very nice area near the castle. Lovely room, great staff and a good breakfast too. Will definitely stay again when next in Nottingham.

Stayed in May 2024

There was some confusion going on in terms of arrangements . I asked my reception to ask my taxi to wait but this was not made clear to him so he left . My breakfast did not arrive which I was quite upset about & reception said they had bought it up but as I was in the room I don’t understand why they did not get it to me . The telephone by the bed was not working so maybe this is why . It was a detail but it did spoil my day as I had to spend a full day at the river watching rowing and I really wanted a nice breakfast . My picnic that I had ordered 5 times also did not arrive ( asked for when booking ) ( asked when I arrived ) ( asked before turning in ) When I said I was leaving to the rowing - Reception did not tell me where the picnic was & so I had to leave without it . This was very different to last year when I got the picnic with a lot of attention from reception . The manager who was on duty was very charming & efficient and got my supper up to my room & replaced the melted ice cream . The manager also helped me when my car broke down on day one and was really charming about rebooking me & very thoughtful as I was upset . The team manager and reception were super helpful when I left my suitcase at the hotel ( my son had won the silver medal at British University Rowing Championship ) so we went straight home / They are posting it to me . Overall 10 / 10 ( not counting failure to deliver breakfast ) & I will be back Thank you all very much for a great stay .

I like the view from the windows which was utterly magical in the may sunshine. It was like a painting that we could look at for ever and it definitely was uplifting . The beds are very comfortable & I like the furnishings . The food was delicious even when the restaurant was closed on a Sunday which is rare

Stayed in May 2024

The room had a faint old lady smell

What a gem we weren't expecting much but it was amazing !! Definitely book this hotel and go for a garden room beautiful views, relaxed atmosphere your own seating area i could have stayed a week. The little touches were amazing real milk instead of those crappy little pots !!

Stayed in May 2024

1. A little on the pricey side 2. Parking charge. Hadn't been told about this and it didn't appear anywhere on the booking. Felt that was disingenuous. Just include it in the price or be more transparent? 3. The shower fan didn't go off even when the light was turned off. So it was on all the time and we had to take the key card out of the slot to shut everything off for the night. I had to read using my phone light. Bit annoying.

Great location, quiet - that's the best thing that I always want. Very comfortable room, bed, bathroom exceptionally good and well laid out. Beautiful view. Able to open a window - lovely. Professional and polite staff. Fabulous location.

Stayed in May 2024

Nothing

Just great location friendly and clean

Stayed in May 2024

We stayed in a suite, and room details said there should have been robes. These would’ve been welcomed for a chilled out evening, but weren’t in the room. Wasn’t something we wanted to bother the front staff about

Small enough to offer a personal service. Rooms are well equipped. Excellent quality toiletries :)

Stayed in April 2024

I was bitten on the lip by a spider during the night, my face was swollen from it,. .... when mentioning it just got smiled.at..

Qaa lovely room great location

Stayed in April 2024

Can't think of anything.

Lovley location and great view from the garden room.

Stayed in February 2024

Very central, very clean and lovely grounds.

Stayed in April 2024

I would have rather had had a proper large shower, not a bathtub with shower.

Quality of the breakfast was excellent. The location was great too. The bed very comfortable.

Stayed in April 2024

What is there not to like

Small hotel in the city

Stayed in January 2024

Fantastic hotel. Great location with amazing staff.

Stayed in April 2024

Beautiful hotel great quiet location and friendly staff

Stayed in April 2024

Nothing in particular

Good but my smoked salmon and scrambled eggs with sourdough toast should have been served on a warmed plate, not a cold one.

Stayed in April 2024

I think the food prices and drinks are a bit steep. That is why we did not purchase anything in the hotel

Lovely location close to city centre. Spotlessly clean. Best bed I’ve ever slept in. The late check is good and if your room is ready you can check in early

Stayed in April 2024

location and staff

Stayed in March 2024

Nothing

Location great…2 min walk into town

Stayed in April 2024

nothing to dislike - personally would have preferred a shower v’s over bath but it worked so no big problem

the hotel was absolutely perfect for my needs

Stayed in March 2024

not enough coffee in the room!

room, staff, view and comfort were really good

Stayed in March 2024

not much

nice room, lovely to get real milk in the fridge, city centre parking very useful

Stayed in March 2024

V good waiter

Stayed in March 2024

Allergic to pillow, seemed to be feathered

location n terrace garden

Stayed in February 2024

Thought the breakfast was a little overpriced for what it was

Beds we very comfortable and lovely loccitane products in the room. Also lots of options in the mini bar

Stayed in February 2024

Small room for a twin. No room for cases.

Location and staff. Also the most fantastic view.

Stayed in February 2024