It was vey good

Stayed in April 2024

Too far out of town

Stayed in April 2024

Now & again in the bathroom was a horrible smell from the drains

Room was lovely & a good breakfast

Stayed in April 2024

Hotel needs updating !! but overall is ' ok '

Nice hotel , walkable to Skipton on the canal , Hotel is dated / needs investment but overall is clean / tidy parking is decent , swimming pool is ok ! reasonable price for what was on offer !

Stayed in April 2024

The food was awful. Over priced, over cooked.

Room was nice, staff good.

Stayed in April 2024

Swimming pool was closed when we got there which is disappointing, we weren’t offered a discount as compensation on the price we paid for our stay.

Fantastic breakfast, great view from the restaurant. Convenient location with a bus stop outside the hotel, easy to get to the centre.

Stayed in March 2024

Very tired bathroom needed attention , mirror lights, toilet seat very loose. All furniture very sticky,

Breakfast was very good. Hotel location fabulous

Stayed in April 2024

Swimming Pool and spar closed friday, Saturday and open on Sunday, Room left open by cleaners on saturday, we complained to the manager who explained that she would have a word with the cleaners, luckily nothing was stolen, alcohol and food very expensive, 5 star prices for a 3 star hotel, bed was on castors and kept moving around when moving about in bed

Location was good, breakfast was good, Staff very friendly and helpful, loads of carparking space, lounge area very nice but dated

Stayed in March 2024

The restaurant and service provided, particularly the fact that I was not given a table by the window when some were available because I had not booked in advance; I booked in the afternoon.

Stayed in April 2024

It was disappointing to see there wasn't any real butter offered for breakfast. Flora was the only option!

View from the back of the hotel, unfortunately we were at the front on the road side but lovely view from the breakfast room of the countryside. We saw sheep, rabbits and ducks over from the canal, and barges going slowly by.

Stayed in April 2024

The restaurant let this hotel down . The staff need more proper professional training. And the value for money on the food was rather poor.

The room and the view were lovely the bar area was good .

Stayed in April 2024

Unfortunately the we found the in bath shower problematic, the shower screen did not stop water pooling on the floor, the shower became slippery underfoot and could have benefited from a hand rail, while in the shower and trying to get out.

Excellent hotel, great location especially eating in the restaurant overlooking the canal. Room was great, very spacious and comfortable.

Stayed in April 2024

Receptionist was totally useless. Lack of hospitality skills, unable to offer advice and help when asked what we could do with our bags when waiting for our room to be ready and wanting to use the pool before a cut off time. Also not mentioned when I messaged the hotel. Very poor communication. Short staffed. Waitress had no hospitality skills, failed to think of giving us cutlery( twice!!). No one cleaned our table, we had to ask. Bunk bed in our family room had a lot of coils coming up near the surface of the mattress so our 9 yr old child had an uncomfortable sleep.

Room was bigger than expected. Double bed was very comfortable. Restaurant and bar comfortable.

Stayed in April 2024

4pm check in is very late. 3pm would be better.

Beautiful dining room on banks of canal with stunning views.

Stayed in April 2024

Having no handles on which to hold onto in the shower section and having no shelving on which to put shampoo,etc. We also found the lighting very poor. The shades seem to cut a great deal of light out. Thank you.

We enjoyed the view from our superior room window of the canal, canal boats, sheep , fields and hills. Everything in the room was comfortable and we found the fridge very Whatever we required was well catered for. Thank you.

Stayed in March 2024

Showers a bit small and bathrooms could do with an update. The lighting in the rooms could have been a lot brighter very dark with all lights on. Even though the meal in the restaurant was nice could have done with more variety on the menu.

Good facilities staff friendly and good location.Easy reach of the town centre 25mins walk or bus right outside the hotel.

Stayed in March 2024

Late check in, early check out and the amenities weren't open.

The room.. The staff and food

Stayed in March 2024

The pool was closed

Very good value for money

Stayed in March 2024

Reception staff not as friendly?

Staff are absolutely amazing, so friendly and very helpful.

Stayed in March 2024

The location

Stayed in March 2024

Bed was on castors so kept moving

Staff very helpful and friendly...room warm and comfortable....smart tv

Stayed in March 2024

Good size room and bathroom , good public places

Stayed in March 2024

Room wasn't cleaned properly

Good breakfast

Stayed in March 2024

Reception and bar area cold

Reception area really cold you couldn’t sit it in too read or relax for long . Bit of up dating needed but spotlessly clean . Reception area and bar area looks more recent but needs heating

Stayed in March 2024

It's about a mile from the town centre, but we knew that when we booked it. And it's an easy walk either along the canal side or along the road, if you desire. And taxis are plentiful, anyway.

Easy to find, plenty of parking. Good view from canal-side rooms. Nice bar, pleasing singer on Saturday night. Excellent buffet breakfast with plenty of variety.

Stayed in March 2024