Schooner Way - Atlantic Wharf, Atlantic Wharf, Cardiff, CF10 4RT, United Kingdom
#33 of 45 hotels in Cardiff
Guests' ChoiceBased on 3856 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
8.1
Staff
8.6
Value for money
7.5
Free WiFi
8.1
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End of dialog contentReviewed: 30 June 2024
Paula
United KingdomLooking a little tired in places , lifts not working properly, couldn’t log on to the Wi-Fi.
Smooth check in , parking was good , comfortable bed and rooms. Tea and coffee available.
Stayed in June 2024
Reviewed: 29 June 2024
Timothy
United KingdomA bit noisy at times One of the lifts was out of order
Leisure pool Large room Lovely bed Staff friendly
Stayed in June 2024
Reviewed: 28 June 2024
Kyle
United KingdomVery friendly and approachable staff. Great environment and astatically pleasing. Food and service was fantastic.
Stayed in June 2024
Reviewed: 27 June 2024
Lisa
United KingdomThe facilities and staff very friendly
Stayed in June 2024
Reviewed: 27 June 2024
Tim
United KingdomSome of the bar staff were a little mediocre.
Breakfast was fine, the location was ideal.
Stayed in June 2024
Reviewed: 26 June 2024
Serena
United Kingdompool, location, breakfast
Stayed in June 2024
Reviewed: 25 June 2024
Lorraine
United KingdomReception staff
The room was lovely and spacious
Stayed in May 2024
Reviewed: 24 June 2024
David
United KingdomSpa changing rooms were very messy with toilet excrement on the floor from kids I think
Friendly staff, nice bar area comfy bed
Stayed in June 2024
Reviewed: 23 June 2024
Tasha
United KingdomHouse keeping knocking on the door in the morning to ask what time we would be checking out. Check out is 12 so unless we’d gone over that time it’s not necessary, it felt like we were being rushed out.
The location was great. Rooms were clean and good size but basic.
Stayed in June 2024
Reviewed: 22 June 2024
Carmel
IrelandThere wasn’t anything we were unhappy with or didn’t like.
The room was very nice and bed very comfortable. Soundproof walls and black out blinds we were able to sleep very well, we could hear a sound from other rooms or the hallway.. The food was very tasty.
Stayed in June 2024
Reviewed: 22 June 2024
Valerie
United KingdomGood sized room but bed too close to bathroom.
Trevor on check-in very amiable and professional.
Stayed in June 2024
Reviewed: 20 June 2024
Alex
United KingdomGood location for competition and foo
Stayed in May 2024
Reviewed: 20 June 2024
Jan
United KingdomVery friendly and helpful staff. Comfortable bedrooms, nicely appointed. Onsite restaurant with fairly reasonable prices. Swimming pool, gym and spa. The pool and spa are unmanned and very busy at the weekend but weekdays were much quieter.
Stayed in June 2024
Reviewed: 19 June 2024
Joanna
United KingdomThey cleaned our room but no clean cups replaced and breakfast been left for over 24 hrs in our room
Staff at the desk
Stayed in June 2024
Reviewed: 19 June 2024
Joanna
United KingdomThat they left our breakfast in the room for over 24 hours
Staff at the desk
Stayed in June 2024
Reviewed: 17 June 2024
Brian
United KingdomDidn't dislike anything.
Everything was as good as I expected with the breakfast being very good. The restaurant in itself was quite unusual but we both loved it. The pool was very good.
Stayed in June 2024
Reviewed: 17 June 2024
James
United KingdomDirty!!!!!!!
Late check out for families. Good food.
Stayed in June 2024
Reviewed: 16 June 2024
Rosemary
United KingdomOne of the lifts was not working.
On site parking was a bonus and conveniently situated to Principality Stadium
Stayed in June 2024
Reviewed: 16 June 2024
Ginette
United KingdomDated decor, broken light fitting in bathroom, no extractor fan for bathroom/shower, plug in sink did not work. For the price was expensive, not sure if price was raised due to demand for the P!nk concert.
Location for the reason of visit. Staff friendly and prepared for the local event. Parking was fine and disabled bay in decent location. Comfortable bee
Stayed in June 2024
Reviewed: 15 June 2024
Thomas
United KingdomFacilities getting a bit tired.
Staff Friendly and helpful
Stayed in June 2024
Reviewed: 15 June 2024
Jon
United KingdomThere was coffee and tea in the room. The mug didn't fit in the coffee machine and there were no biscuits!
Very welcoming staff on arrival. We were early and they said they would check with housekeeping if our room was ready. We went to have some lunch, and it was.
Stayed in June 2024
Reviewed: 15 June 2024
Rick
AustraliaDifficult to get soap out of the dispenser when showering and hand washing.Water temperature kept changing when showering.
Room was fine and quiet. Staff in hotel and restaurant were very helful. Gym was good.
Stayed in June 2024
Reviewed: 15 June 2024
Marius
United KingdomThe cleanliness of the room,especially the bathroom could be improved. Parking should have been included in the price.
Decent breakfast, with a few selections to choose from. Good facilities, like the free gym and the swimming pool. EV charging points was the reason I chose the location.
Stayed in June 2024
Reviewed: 14 June 2024
Gerard
United KingdomRooms are getting a bit "tired" now they could do with an update the dust on some of the structural steelwork you can see when travelling up in the lift is still growing in terms of depth!!
Great location for the purpose of my visit to Cardiff. Beds are always comfortable Staff always pleasant Easy for parking on site
Stayed in March 2024
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