46-50 Piccadilly, York, YO1 9NX, United Kingdom
#58 of 104 hotels in York
Guests' ChoiceBased on 15241 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.8
Staff
9.0
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 5 May 2024
Heather
United KingdomGreat central hotel . Friendly staff , very clean facilities. Decent breakfast included in the room. Modern rooms.
Stayed in May 2024
Reviewed: 4 May 2024
John
United KingdomHow close it was to town and area
Stayed in May 2024
Reviewed: 4 May 2024
Charlotte
United KingdomNothing
Perfect location to access all of York centre
Stayed in May 2024
Reviewed: 4 May 2024
Joan
United KingdomNo complaints ,
Stayed in May 2024
Reviewed: 4 May 2024
Sahra
United Kingdom/
The overall cleanliness
Stayed in May 2024
Reviewed: 4 May 2024
Craig
United KingdomEverything was great. Parking was a slight chore but expected.
Location, facilities, size and comfort of room. Great breakfast.
Stayed in April 2024
Reviewed: 4 May 2024
Jacqueline
United KingdomThe staff could've been a little more pleasant. Apart from the reception girl when checking in, not one person said good morning when passing the desk. The only one that did actually speak, was a waitress called Livia & that was because we put the plates altogether after breakfast & she said thank you. Not one other person spoke. Never even had a did you have a nice/ lovely stay when we checked out. It was a case of sign here & there & that was it. Not even a thanks for staying. A little pleasantness goes a long way !!
In central location. 2-3 minute walk to town to centre. Short taxi ride from rail station. Very clean & tidy. The girl on the reception when we arrived switched rooms for us so we could get to the room faster as we were a little early. Which was appreciated. Breakfast was fairly good, plenty of choice. Only gripe was the plates could've been hotter. Overall, we had a pleasant stay bit doubt I'd return to this hotel.
Stayed in May 2024
Reviewed: 4 May 2024
Sherry
CanadaLocation
Stayed in April 2024
Reviewed: 4 May 2024
Simon
United KingdomBuffet Breakfast and facilities in room
Location was excellent
Stayed in May 2024
Reviewed: 3 May 2024
Jackie
United KingdomYou should have a proper roll out mattress , I am not rude but my dog has got a softer bed please sleep on one off you bed for 3 in room and let me know if you had a good night sleep
The bed for my 92 year old aunty was disappointing she could not sleep on the bed
Stayed in April 2024
Reviewed: 3 May 2024
Wayne
United StatesNo parking. £32 for two days ,takes away from reasonable rates. Little piss off charged us twice , now I’ve got to send emails to get refunded. Crap customer service.
Great location really nice room
Stayed in May 2024
Reviewed: 3 May 2024
Rob
United KingdomEverything was perfect
Spotless and friendly atmosphere
Stayed in May 2024
Reviewed: 2 May 2024
Janet
United KingdomRoom quiet small,but adequate
Hotel location was excellent,breakfast was excellent plenty of choice ,overall hotel was excellent!!
Stayed in May 2024
Reviewed: 2 May 2024
Ian
United KingdomThe air conditioning wasn't very effective
Breakfast had a great choice to select from
Stayed in May 2024
Reviewed: 2 May 2024
Ed
United KingdomNothing!
Everything!
Stayed in April 2024
Reviewed: 2 May 2024
Karen
United KingdomThe room had full window floor to ceiling but not able to open any section to allow fresh air into room.
Location was very central, but quiet & pleasant. Breakfast was good, plenty to choose from & even during busy times always able to find a table. Staff were all friendly & helpful.
Stayed in May 2024
Reviewed: 2 May 2024
Mike
United KingdomNothing
Loved the area very close to all the sights
Stayed in April 2024
Reviewed: 2 May 2024
Stefanie
United KingdomNo parking
The breakfast and comfortable bed
Stayed in April 2024
Reviewed: 2 May 2024
Valeria
EcuadorServices of the room
Location excelent
Stayed in April 2024
Reviewed: 2 May 2024
Louise
United Kingdomlack of car parking facilities
breakfast was very good
Stayed in April 2024
Reviewed: 2 May 2024
Susan
United KingdomPublic areas, bar restaurant etc couldn’t be used as it was so cold. Also very limited choice. Breakfast very basic.
Convenient location, clean and staff were friendly.
Stayed in April 2024
Reviewed: 2 May 2024
Çapa
TurkeyIn English breakfast concept, it was adequate and enjoyable. There was waffle option I liked best.
Stayed in April 2024
Reviewed: 2 May 2024
Tindale
United KingdomBreakfast could have had more choice and been hotter.
Clean rooms, friendly staff.
Stayed in May 2024
Reviewed: 1 May 2024
Sharon
United KingdomThe bed
Great Location and good choice for breakfast and helpful reception staff
Stayed in April 2024
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