I love my room but the bathroom and in the morring my room smell a little like off curry like it was the pumbing like coming from pippes the room was lovely and clean but just now and then from the bathroom was a funny smell

Breakfast and the staff

Stayed in May 2024

Everything was as I expected. The carpet was a bit whacky, I liked it but if you’d had a drink or three it might make you feel a little dizzy!

Exemplary staff, good location and varied and good quality breakfast

Stayed in May 2024

It was near the city centre,it was bright &cheerful lovely and clean staff were friendly breakfast was also very nice plenty to choose from.

Stayed in May 2024

Breakfast wasn’t the best, many items not refilled and choice could have been better ie different types of eggs

The room was spacious and the shower was really good

Stayed in May 2024

They charge for parking in their car park, but there is a cheaper park area literally opposite the hotel.

The room was comfortable, basic no facilities as such but we were there for a night out so wasn't really applicable to us. Breakfast was okay, they ran out of nearly everything including cutlery, it took some getting, that said it was delicious when we did get to eat :-)

Stayed in April 2024

The bed was so uncomfortable

The complimentary breakfast was lovely

Stayed in May 2024

We had asked for an additional quilt to be brought up and was told it would be within 10 minutes. It was never brought up and when we used the phone in the room to call down they just never answered it I felt like it was just very expensive for what you get.

I thought the breakfast area was really nice, the room was clean and spacious.

Stayed in May 2024

Paid 20.95 each for breakfast, hash browns cold and the bacon was solid and could not be cut. No tomatoes or fried egg. Bread for toast was so dry was melba toast by the time it was done.

Room was lovely size and clean

Stayed in May 2024

Car park sensor,taxi took 5 minutes to get out of carpark on 1 occasion

Very clean,excellent staff,24/7,bar and food

Stayed in May 2024

Room was a tad too basic - no (small) wardrobe, not even clothes hooks on the all so couldn't hang my shirt out. No hair dryer. Check-in took 15 minutes due a long cue - despite there were 3 staff members.

Neat and clean room and bathroom. Friendly staff at the reception and bar. Good breakfast buffet. Despite the hotel surroundings aren't the most idyllic, the location is great because it's at walking distance from the city center.

Stayed in May 2024

No proper bar restaurant and breakfast was adequate but nothing stunning

Location

Stayed in May 2024

Would have liked mushrooms on my breakfast.

10 min walk to concert. Staff very helpful and friendly. Queen size bed was very comfortable and also the pillows were very comfortable.

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

The bed was uncomfortable, it was for my partner too. So if she was uncomfortable that's saying something, and it wasn't just me being grumpy.

The room was good, it was spacious and very clean. The hotel is located near the Arena which is ideal. The breakfast was lovely and catered for people who have allergies.

Stayed in May 2024

Very Good location, personnel available to help, clean, everyday room making, nice city view.

Stayed in May 2024

The chairs in the breakfast area, could have been a little more comfortable.

Very clean & Tidy. All Staff members were very helpful & polite especially Lucy & Sapan ❤️ Car Park outside the hotel

Stayed in May 2024

Didn't enjoy the breakfast,some things weren't there food was not hot bacon was hard and cold .. Tables not cleared after use or wipped, wasn't expecting anything special but could have got a cheaper hotel for the same experience

Stayed in April 2024

Bed was stiff but not a deal breaker

Location, easy walks to center. Gym is a plus also

Stayed in April 2024

Breakfasts were good on the whole but replenishing of hot food was a bit sporadic so sometimes a long wait to get all your hot breakfast items.

Quiet comfortable room, good shower and room facilities.

Stayed in April 2024

Parking charge, should be definitely included in price, £20 is way beyond. And the prices at the bar, a bit pricy.

Love the breakfast, the quiet and calm environment, position of hotel- very convenient and staff were very friendly and professional.

Stayed in April 2024

if possible they should add a pool, but overall great experience

I loved the breakfast and the service. Everything was perfect

Stayed in April 2024

The parking price of £20 for one night is a bit steep when you are already paying for a room.

Nice clean and comfortable accommodation. Good location for First Direct Arena.

Stayed in April 2024

Charged me for early check in when the room was clearly available. This is Revenue opportunity for Hilton that just pees customers off. Stop doing it. If the room is available, let us in early.

Location, friendliness of staff

Stayed in April 2024

Parking is very expensive so parked elsewhere

Clean modern and close to work

Stayed in April 2024

Perfect location for the city centre

Stayed in April 2024