The pillows on our bed were way too soft, which caused a bad night sleep Breakfast was okay, however for the price we paid for the overnight stay I expected a lot more quality for the Breakfast: the sausages were dried up, no fresh tomatoes, no fried eggs. The hasbrowns were hard and the scrambled eggs were too dry.

The breakfast was okay. The hotel was clean. Nice atmosphere. Friendly, helpful staff. Loved the restaurant right next to the hotel.

Stayed in May 2024

Nothing.

Modern and great location.

Stayed in April 2024

Good facilities and location.

Stayed in April 2024

none

the buffet breakfast was so delicious for us, it was a good start for the day. the location is very good, bus stop is very near like in front and in the side of the building. we also walked from here to princes street which made us enjoy the view going to princes street. its lovely place.

Stayed in April 2024

The front desk lady, Cristina, was not friendly at all. She just had a blank face when we checked-in. No smile, nothing! We were really put off by this. Didn’t make us feel welcome at all and made us feel like she was doing us a favour. No pleasantries whatsoever.

I like that the rooms are clean although they never washed the drinking glasses. I liked the size of the room and the location was very quiet. The rooms were made daily. And the breakfast was satisfactory.

Stayed in April 2024

The rooms can be small for 3 people. Also finding a table for breakfast is not always easy.

Good location, you can reach the city center 15 min walking. The breakfast is good, although it gets really crowded. The employees are nice and helpful.

Stayed in April 2024

No pool. No bath in room and sink too far from taps. Not power shower. Given room with adjoining door ? Why. Breakfast ok and friendly staff, but very busy and cooked breakfast over done.

Easy to find and nice reception and staff helpful. Could leave bags there after left room (was charged £3 at previous hotel !)

Stayed in April 2024

The bed wasn’t as comfortable as I would have expected.

The breakfast and staff were amazing

Stayed in April 2024

Staff helpful Close to restaurant Lovely breakfast

Stayed in April 2024

Breakfast buffet was disorganised and only ok.

Great location, generous sized room, friendly staff.

Stayed in April 2024

Reception didn’t work after 23:00. We couldn’t ask things we wanted

Stayed in April 2024

Breakfast choice and quality mediocre in relation to general standard of the hotel. Poor access on one side of the double bed and limited storage space in the room.

Especially that the staff were very supportive and genuinely helpful.

Stayed in April 2024

Room quite small but adequate

Great breakfast options. Friendly staff. Good cocktail options at bar

Stayed in April 2024

I didn't like or I rather to say "I dont understand" why the staff are without any expression to welcome or even farewell any of the guests. No one greets or smiles at you whether it comes to housekeeping or the staff in the restaurant or the reception even all like 😐. You have only breakfast included and a small buffet compared to the other resturants in which we stayed in (even Hampton by Hilton ones) and in which I have worked in the past for a lot less wage than them and a lot more on the buffer and in general yet everyone was welcoming with a smile or even expressing their farewell, engaing with the guests. Here is about the same if you just enter in or walk out, as well as buffet oftenly not having much on, yet some staff sit on the table while they wait to pick up the plates😬 bit unprofessional I think it is definitely something to work on.

I like the way Hampton by Hilton is very nice hotel and the room are always comfortable.

Stayed in April 2024

There could've been a curtain in the bathroom and better controls for heating. Way too hot in the night and the ac or fan setting didn't seem to be effective.

Great breakfast, very good variety, and really friendly breakfast staff.

Stayed in April 2024

Staff were very friendly.

Stayed in March 2024

Breakfast time disorganised, needed a front of house to allocate seating of guests. Guests self directed to tables; Couples were are tables for 4 and families were cramped around make shift tables!!! Some staff were a tad rude ( mix of either very friendly staff or the other extreme and not so good at customer service).

Quiet location, minimal road noise in room. Approx 20 mins walk to the Castle. 10 mins walk from Haymarket station. Nearby Tesco express, Costa and Subway if need a quick snack. Some staff were very friendly and extremely helpful, in particular the overseas employees. Standard similar to a Premier inn, so pleased.

Stayed in April 2024

Only served fizzy beer or lager, not proper beer.

Very comfortable beds. Single beds were more like small doubles, very nice.

Stayed in April 2024

Breakfast is great and varied but the display makes it difficult to choose from when there are a lot of people.

Stayed in April 2024

The breakfast at 9 am was a bit chaotic

Very clean and quiet

Stayed in April 2024

Wife awakened at 5am by some using the gym which was adjacent to our room.

Great location ,quality hotel with friendly staff.

Stayed in April 2024

Breakfast very disorganised. Would need someone in charge of seating people

Stayed in April 2024

Breakfast was good, nice hotel, friendly staff and good value for money

Stayed in March 2024

It was a bit of a walk to the city center, a bit bland but we expected that, and could use a dryer for the use of guests to dry wet clothes with the damp Edinburgh weather.

It was clean and comfortable, the staff were very pleasant and helpful, and breakfast good. We especially enjoyed Angelo, one of our breakfast servers.

Stayed in April 2024