amazing

Stayed in May 2024

Adjoining room walls were thin so occasionally could hear the other guests whether they were talking or had the tv on, but this didn’t put us off. We had evening meal once which we thought was over priced for what you got. Mains were just that and you had to buy sides eg vegetables. The food was wonderful and very tasty. If your staying at the hotel then you should have paid a lower amount for the food and normal prices if you just came in. We couldn’t work out the thermostat in the room and radiators were always on but thankfully there was a fan in the room and the windows would open.

The rooms were immaculate. Far better than we expected. Incredible attention to detail, comfy and cosy. The staff were very welcoming and decorated our room for my husbands birthday. The bed was so comfy. Great central location in Douglas.

Stayed in May 2024

Nothing really. Loved it. If they had a Spa or little gym, it would be even better.

Staff were very welcoming and I had an amazing big room with sea-view. Great view and very comfortable.

Stayed in May 2024

Breakfast music was too somber.. a bit like chamber music. Needs something lighter Bowl of soup at evening too expensive at £10!!

Breakfast was good . Variety of foods and varied menu.

Stayed in May 2024

Great location

Stayed in May 2024

We did not eat in the evening at the restaurant because it lacked atmosphere as was almost empty. Need to keep the door open to the rest of the hotel

Staff friendly, professional and helpful. Rooms well appointed

Stayed in May 2024

Nothing really!

Location, style, friendly and helpful staff.

Stayed in May 2024

There was some minor noise which I think was coming from the lift that was next to my room. It did not continue after about 10pm.

Ideal location on the promenade near to bus stops and the shopping centre. Very good attached restaurant which serves an excellent included breakfast. The rooms are very comfortable and spacious.

Stayed in May 2024

A bit spenny and diet coke £2.50 at the bar. Thought was told could get free fridge refills throughout the day so not sure if miss heard when checked in. Really minor miss understanding though, the hotel is genuinely lovely and the staff were brill. Nice breakfast and coffee too.

What a lovely place and view. Great staff, would recommend.

Stayed in April 2024

The mood lighting was broken in the room. I would have preferred to have been informed prior to arrival and ordered the house champagne on the first night with our meal at the hotel but served cava, which isn't even on the menu. Charged the price of champagne! £36 The night prior to leaving when we went to settle our bill, we were offered (a shop bought) complimentry bottle of prosecco but it was 10pm, too late for us to drink so I had to ask to pay for price of the cava and not champagne told we don't serve cava! We paid the price of a bottle of prosecco £24 I felt the bottle should have been complimentary for the mix up. (The cava tasted very different to champagne) We stayed in a superior room 4th floor overlooking the sea. Great size. Very comfy beds and pillows. Loved the complimentary mini fridge of goodies each day. Breakfast was soooo filling really set you up for the day. Hotel were great and sorted a taxi to and from the airport (fyi £30 ea way)

Fab location.

Stayed in May 2024

Beautiful property ideally located on the promenade. Room was well maintained and spacious, very comfortable and overlooking the sea. Staff were exceptional and very friendly. Pete was very welcoming and accommodating, nothing was too much trouble. He clearly loves his job and is an excellent ambassador for the Halvard Hotel. Rachel, Chloe and Grace also very friendly and efficient.

Stayed in May 2024

My husband and I have stayed here last year and returned once again as it's our Go To hotel in Douglas - it is very well located on the seafront, has exceptional cleanliness standards and although officially rated a 4 star hotel, there are touches which elevate the client experience to another notch upwards such as the inclusion of slippers in your room, super fluffy white towels including Face Cloths/Towels(!) and a generous and complimentary mini bar. However, on this visit we met Peter who is one of the Managers and whose customer service is just amazing. Peter is very professional, patient, friendly, totally focused on making customers happy and feel at home, explaining all the services and offering ideas for places to eat and other activities and was a joy to interact with. What an asset to the hotel he is!

Stayed in April 2024

Parking is tricky but this is the case for every hotel on the front

Impressed immediately on arrival. Very clean, reception welcoming and tidy. On going to our room we were taken back by the stunning views across the sea front, the room was very spacious and modern. The bed was large and comfy the bathroom was tidy and very well sized with a walk in shower and a large bath. Lots of complimentary drinks and snacks which were replenished daily. Breakfast was served quickly with great portion sizes and was very tasty.

Stayed in April 2024

Floors a little uneven in the bedroom which made it a little problematic for me personally as I suffer from vertigo. Didn’t like the coloured lights in the bedroom though I’m sure lots will. Would have liked some natural yoghurt and more fresh fruit at breakfast.

Fabulous location. Spotlessly clean, welcoming and helpful staff. Very accommodating

Stayed in April 2024

The hotel is very close to a kebab shop and people were outside making noise until 4am in the morning. It's not the hotel's fault, but a heads up that that can be an occurrence would be helpful.

Amazing free minibar and excellent breakfast. Check in staff very friendly.

Stayed in April 2024

A bar perhaps. Didn’t see that drinks were available other than wine in the restaurant!

Breakfast was a great choice, cheese, breads, fruits, cooked breakfasts. Gluten & vegetarian diets catered for! Juices, healthy shots. We enjoyed it

Stayed in April 2024

Clean warm and comfortable In room snacks and drinks

Stayed in April 2024

The WiFi in my room was okay for what I needed but it did lag at times and signal wasn't ideal in certain parts of the room. but that's being really picky to be honest.

Staff were really helpful and friendly, anything needed was well catered for. We were told the minibar was all complimentary for our stay with some cold drinks, water and some snacks which was a welcome treat after a days work. Breakfast was great too with some nice choices for a warm breakfast.

Stayed in April 2024

The staff were so helpful, not just polite but very willing to make stay perfect.

Stayed in April 2024

Our whole stay was fabulous. Breakfast fantastic, room was unbelievable and staff very welcoming and helpful.

Stayed in April 2024

Walls are a bit thin so could here next doors conversations!

The hotel was lovely. Room was large and spacious. The complimentary items in the room were great and the breakfasts were exceptional. We arrived late in the evening and they still were happy to provide dinner service which was delicious!

Stayed in March 2024

Located close to a noisy pub & kebab shop which stays open until the early hours, not the Hotels fault & they have done their best with extra glazing to try & filter out the noise

Great location, very friendly staff, room very clean with lots of tea/coffee options & nice little extras in the mini bar - great breakfast

Stayed in April 2024

No parking, but public multi storey within 200m.

Great position, lovely rooms and very clean.

Stayed in March 2024

Breakfast could have been a bit warmer

Everything was good, friendly staff

Stayed in March 2024