Warwick Road, Stratford-upon-Avon, CV37 0NR, United Kingdom
#20 of 23 hotels in Stratford-upon-Avon
Guests' ChoiceBased on 2818 hotel reviews
7.6Cleanliness
8.0
Comfort
8.2
Location
9.0
Facilities
8.0
Staff
8.2
Value for money
7.5
Free WiFi
8.2
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End of dialog contentReviewed: 27 May 2024
Katie
United KingdomThe spa facilities were a big let down. The ladies changing rooms were a mess on arrival and as I left. In the spa area it was also not very clean plastic cups were all over the floor, wrappers in the rooms and overall wasn’t kept clean. I would expect for the price that the facilities would be extremely clean. This is the only thing that let us down and would be extremely disappointed if we booked this hotel just for the spa
The staff were so amazing when we arrived the lady and gentleman on reception were so friendly and welcoming. The room was nice and the breakfast was also nice.
Stayed in May 2024
Reviewed: 26 May 2024
Natalie
United KingdomIt’s abit dated but it is a huge place to keep up to date.
We stayed In a suite which was perfect for 3 adults. I’d also asked for ground floor and they sorted that. Evening meal and breakfast was nice.. a big choice. Plenty of parking.
Stayed in May 2024
Reviewed: 26 May 2024
Anthony
AustraliaEntry a little confusing.
Friendly, good value. Good location for me.
Stayed in April 2024
Reviewed: 24 May 2024
Mr
United KingdomThere was a mix up with my room upon arrival which was quickly rectified and i was upgraded which was great, however my upgraded room had a considerable leak and it appeared it had not been in use for some time as the room was very cold and struggled to get any heat in to it in my short stay.
Interesting location, Nice atmosphere, Pretty grounds, food was tasty, The spa is well equipped.
Stayed in May 2024
Reviewed: 23 May 2024
Elizabeth
United KingdomOngoing roadworks were a nuisance - but not the fault of the property.
Amazing old building. Very convenient for Stratford town centre.
Stayed in May 2024
Reviewed: 20 May 2024
John
United KingdomExcellent pool/spa; delightful grounds and setting.
Stayed in May 2024
Reviewed: 20 May 2024
Julie
United KingdomRoom was a little tired, toilet had an insufficient flush. Bar had run out of crisps :-( Bar very busy as wedding going on.
Overall happy with our stay. Good location, good breakfast. Spa good.
Stayed in May 2024
Reviewed: 19 May 2024
Claire
United KingdomWe had a family room with two TVs but neither of them worked correctly. The room was a little dusty. Booked in for 50 minute massage which wasn’t 50 minutes and not the best massage.
Absolutely beautiful grounds. Gorgeous old hotel. Food was very good. Lovely room.
Stayed in May 2024
Reviewed: 18 May 2024
Burel
United KingdomThe receptionist at the Spa not very friendly, almost with the attitude, when asked for towels by a hotel guest (us) vs a member. Also, misguided on the opening hours, it closes at 9, not at 8...wanted to go home early? ;)
Fantastic location, beautiful grounds, good size rooms.
Stayed in May 2024
Reviewed: 18 May 2024
Charlotte
United KingdomWasn’t expecting the world initially with this being a BW hotel but needed somewhere to stay the night and this was dog friendly and had a pool. The building and gardens look spectacular from the outside. Check in took too long, very slow for what should be a quick and simple process. We had some initial issues in the room, substantial cobwebs in all windows and dead spiders on the windowsills etc. but upon going back down to reception to ask to change rooms the manager was there and was absolutely fantastic at sorting everything out. I do believe if he hadn’t been there it may have been a more difficult ask but he couldn’t have done enough for us and really saved the trip. The food was really good on the night and nice atmosphere sitting out on the patio. Pool area was also quiet and decent for a swim. Fantastic management!
Stayed in May 2024
Reviewed: 16 May 2024
Sean
United KingdomLovely mansion house in beautiful grounds
Stayed in May 2024
Reviewed: 12 May 2024
Carmel
United KingdomJuice dispenser ! Not ideal to have juice that cant be dispensed
When we arrived the hotel had been overbooked. The reception staff offered us use of the soa facilities to freshen up as we had a theatre booking to get back in to town fir. When I asked if alternative accommodation would be nearby and a twin room as requested we were assured it would be so we agreed to move to Alveston Manor, which was actually very close to the river in the town. It was an advantageous move for us and the staff at Alveston were equally helpful and the room was great. The breakfast selection was exceptional apart from the juice dispenser which meant the orange juice stayed suitably cold in the dispenser for us all to look at longingly😀
Stayed in May 2024
Reviewed: 12 May 2024
Tracey
United KingdomFood was OK but could be better.
Stunning room, fab views.
Stayed in May 2024
Reviewed: 11 May 2024
Dorothy
United KingdomThe room was in the 2nd floor it was a bit much for my elderly auntie but she managed
Everything the breakfast was amazing
Stayed in May 2024
Reviewed: 11 May 2024
Alan
United KingdomAs ever the Welcombe offers exceptional service and comfort. The staff are always helpful and go the extra mile.
Stayed in May 2024
Reviewed: 10 May 2024
Shona
United KingdomUnfortunately, there were road works outside the hotel which meant a huge detour coming back from town - not the hotels fault.
The room was very spacious and clean. Although a little tired in places, this did not affect our stay and added a little charm!
Stayed in May 2024
Reviewed: 9 May 2024
Chris
United KingdomThe bar closed before 11.00pm
Beautiful old building, lovely big bedroom, good breakfast.
Stayed in May 2024
Reviewed: 9 May 2024
Jayne
United KingdomThe communal areas need some TLC but for the price we paid excellent value for money and appreciate to make those changes cost would be huge.
Fantastic location…feels like being at a private house party. Enormous room and lovely pool.
Stayed in May 2024
Reviewed: 8 May 2024
Andrew
United KingdomTelevision was rubbish no signal on the channels ,the spa shut on our last day earlier so could get the benefits of it
Spa was great and room was lovely
Stayed in May 2024
Reviewed: 7 May 2024
Warren
United KingdomRoom not very modern looking, bath was painted and peeling no temperature control, week wifi. Food menu overpriced.
Enjoyed Spa facilities ,scenery and the space Breakfast was nice. Staff pleasant and helpful Did enjoy our stay would come back again.
Stayed in May 2024
Reviewed: 7 May 2024
David
United Kingdom4pm check in was too late. We arrived at 12pm and told the property this beforehand and to not even be able to get the room ready by 2 30pm - 3pm was disappointing. Also no food available in afternoon as was told the chef walked out!
Scenic views and quality of our room
Stayed in May 2024
Reviewed: 7 May 2024
Malcolm
United KingdomDisorganised in restaurant at dinner and breakfast, no system for locker keys in the spa, flooring in spa VERY slippy, not all.spa facilities in working order. Room....large crack in bathroom basin, noisy heating
Grounds pretty, spa facilities ( if all in working order), comfy well proportioned room, food tasty, excellent wine, efficient check in / out, peaceful
Stayed in May 2024
Reviewed: 6 May 2024
Lindsey
United KingdomNo lift
Beautiful gardens and building, food was good, nice staff.
Stayed in May 2024
Reviewed: 5 May 2024
Julie
United KingdomHoneymoon suite was just basic no extras thrown in to make it special as requested
The overall hotel was very nice , clean and comfortable
Stayed in May 2024
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