Belgrave Road, Torquay, TQ2 5HG, United Kingdom
#21 of 45 hotels in Torquay
Guests' ChoiceBased on 1265 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.1
Facilities
7.6
Staff
9.2
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 15 October 2023
Richard
United KingdomTired looking outside needed a lot of tidying up furniture very tired, not having being told there was no English breakfast but they did go out of their way to provide what they had but didn’t inform us that they were doing so by which time everyone had filled up on what was available.
Location was good hotel clean
Stayed in October 2023
Reviewed: 13 October 2023
Graham
SpainThe fact that they advertise a bar and a restaurant. Neither are available.
Breakfast was ok but more cold meats would have been better.
Stayed in October 2023
Reviewed: 12 October 2023
Mike
United KingdomNothing really.
The property was nice, staff were very nice especially Peter, Breakfast was good but your never really sure what you were going to get , possibly cooked or maybe not .
Stayed in October 2023
Reviewed: 12 October 2023
Warren
United KingdomNo bar or cooked breakfast,
Staff couldn't do enough to help. Room was spotless.
Stayed in October 2023
Reviewed: 11 October 2023
Christopher
United KingdomNo swimming pool, no refreshment/soft drinks available, no restaurant for dinner.
Location, ability to use Grand Hotels swimming pool and restaurant.
Stayed in September 2023
Reviewed: 11 October 2023
Anne
United Kingdomsome of the breakfast was not very good, but a reasonable choice nevertheless and helpful staff.
lovely big room, comfortable bed. Great swimming pool
Stayed in October 2023
Reviewed: 9 October 2023
Michael
SwedenThe late start of breakfast: 07.30! I had to rush to my train.
First of all the friendly and efficient reception. It really made me feel welcome. I got a spacious room with some designer looking furniture and a top notch bed. A good assortment of teas, coffee and chocolate accompanied the kettle. The large bathroom scored extra for good lighting. The general style of seaside resort hotel was charming. A really good location!
Stayed in September 2023
Reviewed: 9 October 2023
Vicky
United Kingdomsome areas seemed a little dated. No one to meet me at breakfast so had to wait a while to be seated.
breakfast was very good lots of choice, room was very spacious and comfortable. Named parking was excellent. Staff were hospitable.
Stayed in September 2023
Reviewed: 6 October 2023
Liz
United KingdomNo bar and broken tap in bathroom When asking night staff where there is something to go and get something to eat and reply was I don’t come from round here I don’t know was not the answer I was looking for
Very spacious rooms
Stayed in October 2023
Reviewed: 6 October 2023
Ian
United KingdomOnly that the dcor in the public areas appeared in need of an up grade. The rooms and location were exactly what we were looking for.
Hotel was a bit Tired, but the staff where fantastic and very helpful. We only stayed overnight and didn't use the restaurant, But is looked busy and people seemed happy. The room was well presented and clean. Signage to the room was a little confusing and the corridors could do with an upgrade.
Stayed in July 2023
Reviewed: 5 October 2023
John
United KingdomCost of breakfast
Pool & jucuzzi
Stayed in October 2023
Reviewed: 4 October 2023
Andrew
United Kingdomthe hotel on arrival looked a bit tired, along with the decor inside, however the room was great & for the money i paid, more than happy.
Being honest i wasn't expecting much from this hotel for the price i paid, however i was hugely impressed with my staff. From friendly welcome when i arrived, during breakfast & when i left. The hotel on arrival doesn't look amazing, but the room was big enough, clean & a very comfortable bed. Will stay again when next in Torquay & thank you for having me.
Stayed in October 2023
Reviewed: 2 October 2023
Sarah
United KingdomThe reception was a bit shabby. Wallpaper hanging off walls. Immediate thought was "oh dear"
Great value for money
Stayed in September 2023
Reviewed: 2 October 2023
Stuart
United KingdomUnfortunately the heated indoor pool wasn’t heated so a bit of a shock to the system. Also no evening meal available and the bar was permanently closed.
Ideal location to Beach front and local transport into town. Town was a 20 min walk. Room really clean and comfortable.
Stayed in October 2023
Reviewed: 1 October 2023
John
United KingdomSuper large room at fabtastic price with excellent breakfast
Stayed in October 2023
Reviewed: 1 October 2023
Theresa
United KingdomRoom needed updating,
Lovely large room and bathroom,excellent location, lovely cooked breakfast.
Stayed in October 2023
Reviewed: 29 September 2023
Jennifer
United KingdomPool closed for part of stay
Location ,character features,staff and breakfast
Stayed in September 2023
Reviewed: 28 September 2023
Jesse
United KingdomWe weren’t able to use the pool because of an overload of chlorine chemicals which was a pity but the hotel arranged for us to swim at another hotel so all worked out in the end.
Close to the beachfront, clean and accommodating. Staff were fantastic! Good breakfast.
Stayed in September 2023
Reviewed: 28 September 2023
Darren
United KingdomThe bar, restaurant and indoor swimming pool were all closed during our stay. However the staff did say we could bring our own food and drink into the bar area which helped
The hotel was clean and good value for money, in a very good location near to the seafront.
Stayed in September 2023
Reviewed: 27 September 2023
Maria
United KingdomNo bar no pool no food
Location
Stayed in September 2023
Reviewed: 26 September 2023
Tracy
United KingdomCarpark in near the entrance sometimes making it hard to gain entry.
Fantastic location, loved the pool and jacuzzi was open until 9 in the evening.
Stayed in August 2023
Reviewed: 26 September 2023
David
United KingdomFriendly staff great location
Stayed in September 2023
Reviewed: 25 September 2023
Rachelfbyng
United KingdomShame that none of the facilities were available! No bar, restaurant, pool etc. Not sure when the outdoor pool was last in use, the indoor pool was also out of order so we were told we could use another hotel's facilities during out stay. We did on 1 occasion but it was a bit inconvenient as a good 15 min walk away (rather than just nipping downstairs). The outdoor pool was lovely and warm, but quite tired and not ideal when cold outside. The indoor pool again a bit tired and the water was cold!
The location was fab, great room size and good cooked breakfast
Stayed in September 2023
Reviewed: 24 September 2023
Alison
United KingdomThe bar wasn't open & no evening meal available due to the restaurant being closed. Parking was not good.
We didn't have breakfast at Abbey Sands. We got it cheaper elsewhere.
Stayed in September 2023
Reviewed: 23 September 2023
Louise
United KingdomParking expensive £10 per day. Indoor pool closed apparently it had been overdosed with chlorine so unsafe to use.
Location close to everything we needed. Room was amazing and spotlessly clean. Breakfast was very good. Could bring our dog. Staff very friendly
Stayed in September 2023
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