10 Connaught Street, Westminster Borough, London, W2 2AH, United Kingdom
#603 of 1,020 hotels in London
Guests' ChoiceBased on 355 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
9.2
Facilities
7.5
Staff
8.7
Value for money
7.8
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 18, 2024
Andrew
United KingdomNothing
Good value for money in a good location
Stayed in June 2024
Reviewed: June 17, 2024
Naomi
United KingdomBedroom was a little hot and window rattled when it was open
The hotel smelt really nice
Stayed in June 2024
Reviewed: June 14, 2024
Tammy
Cayman IslandsLots of stairs to climb, and the higher the narrower it got. It was a little struggle with luggage.
The bed was comfortable and the window could open. Being on the top floor it was quiet.
Stayed in May 2024
Reviewed: June 10, 2024
Monika
PolandNice apartament, everthing needed was at the place. Good location.
Stayed in June 2024
Reviewed: June 8, 2024
Mikaela
AustraliaStairs were steep and narrow up to level 5, difficult with a suitcase but I was offered assistance. Just one of those things to keep in mind - expect this everywhere in London! Blinds on window didn't quite cover the whole window so some light came through.
Amazing location, very close to everything - could walk to Hyde Park and lots of shopping nearby. As a solo female traveller, I felt very safe here and in the surrounding area. Keypad entry to main hall and room. Room and bathroom were clean, shower is a little small. Kettle with tea and coffee. Comfy bed and large TV Staff were friendly and helpful.
Stayed in May 2024
Reviewed: June 2, 2024
Christian
United States of AmericaThere was not anywhere to seat down but the bed,a chair eould have been nice
It was clean
Stayed in June 2024
Reviewed: June 2, 2024
Gerry
IrelandHeater broken No channels on tv Very tight for space in ensuite.
Location Friendliness of staff Beds were good
Stayed in June 2024
Reviewed: June 1, 2024
Stephanie
United States of AmericaTiny rooms!
Location
Stayed in May 2024
Reviewed: May 26, 2024
Simona
LuxembourgNothing
Great location, spacious and clean room, they upgraded our room for free
Stayed in May 2024
Reviewed: May 26, 2024
Carole
United KingdomThe private toilet was separate to the room which meant having to remember the toilet key and the code to reenter the room to avoid being locked out. Small shower in the room but no mat so you step out onto the carpet. I wouldn’t book this room again.
Nice location, helpful staff at check in. Clean and quiet. Comfortable bed, good wifi.
Stayed in May 2024
Reviewed: May 22, 2024
Andreja
SloveniaNothing
Great location, clean, nice staff.
Stayed in May 2024
Reviewed: May 21, 2024
Laurenz
GermanyI was on the top floor where it was really hot and the room had no airconditioning
Stayed in May 2024
Reviewed: May 13, 2024
Ruben
United States of AmericaThe alarm went off at 7 in the morning for 30 minutes. The employees didn’t know what to do. Wasn’t their fault though. She looked panicked and apologized.
I don’t know why the ratings are so low. The hotel is the nicest hotel for the price range in the area. I searched for many hotels for hours and stayed in many hotels in London this one’s by far the best one. It’s clean. The room doesn’t feel like a shoe box. Giant windows for fresh air. I’d stay again.
Stayed in May 2024
Reviewed: May 6, 2024
Andrius
United KingdomVery limited space to put your things in bathroom, that was uncomfortable and frustrating. To be able to open blinds in the room you either have to be over 6 feet or climb on the bed! Not sure who planned, but for shorties like me it was not pleasant.
A very good and convenient location, close to Marble Arch station. Plenty of restaurants around, mostly Lebanese, but they were ok. Room very clean, bed comfy, water hot
Stayed in May 2024
Reviewed: May 5, 2024
Andrew
United KingdomRoom was a bit small
Great staff, very friendly, easy check in
Stayed in May 2024
Reviewed: April 27, 2024
Ann
United KingdomThere was a television in the room but it required a code which could not be provided.
Very clean, comfortable bed and staff extremely helpful. Lovely little street off Edgeware Road with a short walk to underground station at Marble Arch.
Stayed in April 2024
Reviewed: April 26, 2024
Douglas
United KingdomQuite small
Very clean. Staff were very helpful.
Stayed in April 2024
Reviewed: April 24, 2024
Helen
NorwayTerrible beds and it was noisy because of the traffic outside. We had to stay at the top....to many stairs.
Exellent location. Friendly staff.
Stayed in April 2024
Reviewed: April 16, 2024
Wilma
CanadaA little run down and too many steps.
Great breakfast.
Stayed in April 2024
Reviewed: April 15, 2024
Nicolas
SwitzerlandQuartier calme proche métro
Stayed in March 2024
Reviewed: April 15, 2024
Petr
Czech RepublicThe sound isolation is weak, only interior doors - I recommend to pack earplugs to get good sleep.
Great location, room clean and serviced every day, 24-hour front desk. Fair value for what we've paid.
Stayed in April 2024
Reviewed: March 30, 2024
Jordyn
United KingdomThe room was quite small and the bathroom could have been cleaner.
The location was excellent, great food and shops nearby. It was also walking distance to many sights, we loved the convenience!
Stayed in March 2024
Reviewed: March 23, 2024
Natalie
AustraliaVery steep stairs with no elevator, makes it hard if you have big bags - the guy at checkin did bring them to our room for us which was a wonderful help. If you are staying down in the basement, you will get a bit of noise from the rooms above walking around, but it was fine once everyone was asleep.
The staff were excellent and very helpful, especially the gentleman at check in. The shower was hot with good water pressure, not always something guaranteed in London!
Stayed in March 2024
Reviewed: March 21, 2024
Sébastien
LuxembourgWindow is an old English window where you think it is open even though it is closed.
Close to Marble Arch, Hyde Park and other tourist attractions in walking distance. Room was very small, but bed was comfortable.
Stayed in March 2024
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