The room was a little warm at night with only a small window and fan for ventilation and cooling. WiFi was poor, so couldn't even have music on the TV via YouTube, for example.

It was clean and tidy. Hot water in the shower was more than enough. Good area and secure access.

Stayed in June 2024

Small rooms

In the middle of London Excellent people friendly

Stayed in June 2024

Maybe the blinds for the room should be more blackout. I think curtains will work better especially in summer when the sunrise is at 4:30 am.

The location was perfect . Close to Marble arch and also a small walk to Edward road underground stations. We also loved the proximity to Hyde Park. The staff was super helpful even though we arrived quite late/ early in the morning they were waiting for us.

Stayed in June 2024

Some staff like Abdullah and Omar were very good at extremely helpful, but at checkout there was an extremely Rude guy, who spoilt it all ..

Location is excellent, almost everything is in walking distance, Paddington, marble Arch, Oxford Street, Harrod, Buckingham palace etc.. While the hotel doesn't have breakfast facilities, butbtherecare plenty of eating options very close by.. their 2 bed apartments where we stayed are newly renovated and are next to main hotel are very good

Stayed in June 2024

Nothing

Good value for money in a good location

Stayed in June 2024

Bedroom was a little hot and window rattled when it was open

The hotel smelt really nice

Stayed in June 2024

Lots of stairs to climb, and the higher the narrower it got. It was a little struggle with luggage.

The bed was comfortable and the window could open. Being on the top floor it was quiet.

Stayed in May 2024

Nice apartament, everthing needed was at the place. Good location.

Stayed in June 2024

Stairs were steep and narrow up to level 5, difficult with a suitcase but I was offered assistance. Just one of those things to keep in mind - expect this everywhere in London! Blinds on window didn't quite cover the whole window so some light came through.

Amazing location, very close to everything - could walk to Hyde Park and lots of shopping nearby. As a solo female traveller, I felt very safe here and in the surrounding area. Keypad entry to main hall and room. Room and bathroom were clean, shower is a little small. Kettle with tea and coffee. Comfy bed and large TV Staff were friendly and helpful.

Stayed in May 2024

There was not anywhere to seat down but the bed,a chair eould have been nice

It was clean

Stayed in June 2024

Heater broken No channels on tv Very tight for space in ensuite.

Location Friendliness of staff Beds were good

Stayed in June 2024

Tiny rooms!

Location

Stayed in May 2024

Nothing

Great location, spacious and clean room, they upgraded our room for free

Stayed in May 2024

The private toilet was separate to the room which meant having to remember the toilet key and the code to reenter the room to avoid being locked out. Small shower in the room but no mat so you step out onto the carpet. I wouldn’t book this room again.

Nice location, helpful staff at check in. Clean and quiet. Comfortable bed, good wifi.

Stayed in May 2024

Nothing

Great location, clean, nice staff.

Stayed in May 2024

I was on the top floor where it was really hot and the room had no airconditioning

Stayed in May 2024

The alarm went off at 7 in the morning for 30 minutes. The employees didn’t know what to do. Wasn’t their fault though. She looked panicked and apologized.

I don’t know why the ratings are so low. The hotel is the nicest hotel for the price range in the area. I searched for many hotels for hours and stayed in many hotels in London this one’s by far the best one. It’s clean. The room doesn’t feel like a shoe box. Giant windows for fresh air. I’d stay again.

Stayed in May 2024

Very limited space to put your things in bathroom, that was uncomfortable and frustrating. To be able to open blinds in the room you either have to be over 6 feet or climb on the bed! Not sure who planned, but for shorties like me it was not pleasant.

A very good and convenient location, close to Marble Arch station. Plenty of restaurants around, mostly Lebanese, but they were ok. Room very clean, bed comfy, water hot

Stayed in May 2024

Room was a bit small

Great staff, very friendly, easy check in

Stayed in May 2024

There was a television in the room but it required a code which could not be provided.

Very clean, comfortable bed and staff extremely helpful. Lovely little street off Edgeware Road with a short walk to underground station at Marble Arch.

Stayed in April 2024

Quite small

Very clean. Staff were very helpful.

Stayed in April 2024

Terrible beds and it was noisy because of the traffic outside. We had to stay at the top....to many stairs.

Exellent location. Friendly staff.

Stayed in April 2024

A little run down and too many steps.

Great breakfast.

Stayed in April 2024

Quartier calme proche métro

Stayed in March 2024