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Reviews of Greyhound Hotel

2 High Street, Carshalton, Sutton, SM5 3PE, United Kingdom

#1 of 19 hotels in Sutton

Guests' Choice

Review score

Based on 743 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 11 May 2024

    10
    Very relaxing
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lots of choices

    Breakfast was excellent 👍

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Some of tge guests were noisy on returning to their rooms but that isn't the hotels fault

    Room was clean and had everything we wanted

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Very nice hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The window view was not really nice. The room service was not great. We ordered a platter and it was not tasty.

    The room was clean and the bed was comfortable

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Very happy with the stay
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were friendly and helpful. The room was quiet with a very comfortable bed. The breakfast was good with plenty of choices

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Excellent find we will definitely be back!
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights

    Nothing - it was all fabulous

    Everything was spot on - room, food, service

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Great comfortable welcoming stay. Very friendly staff
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Location was perfect. 39 mins into Central London. Even put breakfast on early for us as I was running the marathon

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Fabulous place to stay!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The room was spacious, the bed really comfortable and we enjoyed a full English breakfast sitting in the dining room overlooking the ponds whilst watching the Herons and ducks wading around.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Walls looked like they had watermarks on, could do with painting over. (Room 304) As with most hotel rooms, the lighting is too orange. Need at least daylight bulbs in the bathroom otherwise no good for applying makeup.

    Great looking pub with nice outdoor area. We didnt use the pub but seemed very popular. Hotel room had everything you needed, hairdryer,iron etc. And nice touch with the toiletries (body/hand lotion would have been appreciated too), nice bedding. Good size carpark.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    Lovely hotel, would stay again if in the area.
    • Business trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    Lovely clean room with very comfy bed. Very friendly staff

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room needs a freshen up regarding the paintwork

    Breakfast was good

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely shower

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Couple
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Chef needs to learn to make scrambled egg

    Most things

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Great hotel with choice of room styles. Friendly, helpful staff
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    Friendly, helpful staff. Great location. The rooms within the main hotel were very spacious and airy.

    Stayed in February 2024

  • Reviewed: 9 April 2024

    10
    Easy to find the Hotel. Quick check-in. Great room, great breakfast. Quick check-out.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights

    nothing

    room was clean, warm and easy to find. Hotel is right in the centre of the village, great place to walk around the park from. Staff were friendly. Breakfast was great and the food was well prepared and came quickly.

    Stayed in February 2024

  • Reviewed: 9 April 2024

    8.0
    Great stay in Carshalton
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    On arrival the receptionist was polite & I was checked in quickly but when I entered the hotel, I realised they hadn't told me my room number. I also later realised they hadn't given me any details about breakfast times & checkout (although a board outside stated what time breakfast started). There was a step in to the fabulous walk-in shower & for some reason, I kept tripping up and down it. There were some grubby streaks on the wall in the bathroom (I think from the painting frame/steam, rather than dirt). The bathroom floor was a bit dusty. I'm on the fence about the snacks in a basket in the room with the price list (different to what I paid for the crisps my will power succumbed to). Lovely selection but a bit too accessible & overpriced. There was a (tiny) single biscuit in a jar that was complimentary but probably would've been better not to bother. These were all only small issues, personal to me and definitely didn't affect my very pleasant stay.

    Nice location right next to the pond. Great for a morning walk before breakfast and good transport links. The room was much quieter than I expected, as the hotel is situated in a separate building behind the pub on the main road. Plenty of space in the car park. My room was well finished, modern but also in keeping with age of building with enough USB sockets to charge stuff. Furnishings & bedding were clean & comfortable. Loved the rustic looking breakfast table with juices, cereal & pastries etc. Enough choices for me on the main breakfast menu, which was well cooked & tasty. Very reasonably priced. I would definitely stay again.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Super friendly, clean, comfortable, good shower, nice breakfast, great value - really enjoyed my sta
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    faultless - you've got it right!

    Super friendly, clean, comfortable, good shower, nice breakfast, great value - really enjoyed my stay.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Beautiful hotel with wonderful accommodating staff. Would certainly be staying there again.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Nothing. Everything was perfect. The only thing that wold have made my stay better was for The Greyhound to have an EV charge point so I could have charged my car overnight and not have to go and find a charge point the next morning.

    Beautiful dinner and breakfast room. Staff were amazing. Nothing was too much trouble. Menu for dinner was lovely and the fish and chips were beautiful. Breakfast was excellent with plenty of choice.

    Stayed in March 2024

  • Reviewed: 4 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was a bit expensive for the one night.

    The bed was very comfy and the shower was great. The staff were really helpful and the breakfast was one of the best we have had.

    Stayed in April 2024

  • Reviewed: 25 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Had to leave.

    Friendly staff, easy check-in procedure, Our room was beautifully presented with refreshments provided. Clean to a very high standard and warm and cosey. Will definitely stay again. Highly recommended 👌

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    This is a real gem.
    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Fantastic bathroom and a really comfortable bed.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Nice friendly , comfy, clean place to stay, highly recommend
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    1) Arrived at property to find were on 3rd floor but no lift, did speak to someone who advised what to do for next time. 2) No fridge in room which would have been handy as we travel with fridge medication

    Central location to meet all our needs, friendly atmosphere inside bar/ restaurant and outside in pods area.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    Good atmosphere around the hotel and pub. Good selection of meals at the bar, and nice breakfast as part of our reservation.

    Stayed in February 2024

  • Reviewed: 14 March 2024

    10
    Homely
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Everyone was so helpful the rooms were so warmly, restaurant waitress was delightful and chicken/ham and breakfast was delicious

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing not to like

    Everything

    Stayed in March 2024

Showing 1 – 25

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