Cliff Road, Newquay, TR7 2NE, United Kingdom
#27 of 46 hotels in Newquay
Guests' ChoiceBased on 2369 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
7.9
Staff
8.8
Value for money
8.0
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 February 2024
Robert
United Kingdomlocation was great, parking on site , lovely food and great breakfast
Stayed in February 2024
Reviewed: 17 February 2024
Trisa
United KingdomThe room had a funny smell
The location was perfect
Stayed in February 2024
Reviewed: 15 February 2024
Millie
United KingdomParking is awful, there are only about 12 spaces and if someone is parked next to you or behind you it will take about 20 minutes to get out, for £7(?) a night to park there its not bad but could massively be improved, maybe I just got the short end of the stick with the parking. Also minor note because i don’t drink coffee or tea so it didnt affect me or my partner but the mugs were dirty in the room.
Location is absolutely stunning and only 10 minutes walk from the town center with local pubs and good shops right outside the door! beds were super comfy and the shower actually works very well which i always find hard to cole by when staying in a hotel. The bar and a nice display of drink and food. Staff are attentive and helpful.
Stayed in February 2024
Reviewed: 15 February 2024
Caroline
United KingdomNothing to not like .....
The staff,bed and food.. Fantastic view also whilst eating your breakfast...
Stayed in February 2024
Reviewed: 13 February 2024
Chris
United KingdomGood room with sea view.
Stayed in February 2024
Reviewed: 13 February 2024
Terri
United KingdomDrainage issue, smell of drains. Staff were prompt in changing our rooms. Parking was an issue ended up dropping bags to park streets away.
Beautiful location. Great choice of breakfast with a continental buffet included. Staff friendly and helpful.
Stayed in February 2024
Reviewed: 12 February 2024
Chris
United Kingdomn/A
Great location, clean fairly big room.
Stayed in February 2024
Reviewed: 11 February 2024
Michael
United KingdomThat there was no room in the lounge without a T/V Would have liked a walk in shower had difficulty getting in and out of the bath
Situated in the Town to public Transport
Stayed in February 2024
Reviewed: 8 February 2024
Yearling
United KingdomNo fridge
Lovely big room, friendly staff, lovely bar area, lovely views of the sea
Stayed in February 2024
Reviewed: 1 February 2024
Jean
United KingdomThe rooms didn’t have enough electrical points, my brothers room only had the one
Great location and breakfast very good
Stayed in January 2024
Reviewed: 30 January 2024
Megan
United KingdomGorgeous views, incredible food & amazing rooms
Stayed in January 2024
Reviewed: 30 January 2024
Brian
AustraliaGreat location Great to have a restaurant downstairs so convenient
Stayed in January 2024
Reviewed: 28 January 2024
Jozsef
United KingdomNothing.
Location is first class. View from the restaurant is the best in the world. Helpful friendly staff. Lovely breakfast. Best spot in Newquay for price and value.
Stayed in January 2024
Reviewed: 13 January 2024
Matt
United KingdomJust needs updating
A very proffessional facility. Just needs updating. Feels a little out of date. But the staff are totally professional. And curtious. The rooms need a refresh though. But if you need somewhere to lay your head. This is perfect. Been there several times. And always recieve a profesional and freindly welcome.
Stayed in December 2023
Reviewed: 9 January 2024
Bernadette
United KingdomAll good.
Comfortable room, bar staff, reception staff so friendly and helpful.
Stayed in January 2024
Reviewed: 8 January 2024
Lisa
United KingdomNo plug sockets near the bed (being picky)
I like the location it's by the sea and central location. A 10 minute walk to town centre and more beaches. Right near to my sons flats.
Stayed in January 2024
Reviewed: 8 January 2024
Richard
United KingdomVery central location in the heart of Newquay and looking over the beaches. Good menu choices for food.
Stayed in December 2023
Reviewed: 7 January 2024
Gavin
United KingdomNo fault of the hotel but the double beds are just to small for me and the Mrs and to soft for my back the beds are like sleeping on clouds but this is all personal preference and in no way a Problem overall I would say it was a excellent stay
The hotel is a little dated but don't let it put u off staff are excellent 👌 food is lovely service is fantastic and it's clean and comfortable
Stayed in January 2024
Reviewed: 7 January 2024
Martyn
United KingdomThe room was a bit cold and others guests were a bit noisy on our last night...but all in all happy.
Staff were very helpful,parking was close and the hotel was in town....making it easy to get To.
Stayed in January 2024
Reviewed: 6 January 2024
Ruth
United KingdomNothing, it was great.
Lovely big room and comfy beds. Shower was really good and the staff were kind and helpful.
Stayed in January 2024
Reviewed: 2 January 2024
Scott
United KingdomWas close to town centre and beaches. Clean and tidy room. Lovely breakfast. Steam bar was relaxing . Overall great value.
Stayed in January 2024
Reviewed: 1 January 2024
Richard
United KingdomCobwebs in our room which surprised us as booked a superior room. Hotel is a bit shabby in places. Carpets quite grubby looking but minor things really as didn't detract from our stay here.
Lovely location. Good food. Staff were polite and friendly. Nice room with fantastic views. Plenty of hot water and big fluffy bath sheets. Very comfortable and warm. Great breakfast. Good bar and restaurant.
Stayed in December 2023
Reviewed: 1 January 2024
Lee
United KingdomThe veiw from the room was brilliant and waking up and being able to see the sea from lying on the bed amazing
Stayed in December 2023
Reviewed: 29 December 2023
John
United KingdomGood
Great good
Stayed in December 2023
Reviewed: 28 December 2023
Dave
United KingdomTo loud on front of hotel
Stayed in December 2023
Al Madinah, Saudi Arabia
Jakarta, Indonesia
Benevento, Italy
Kyoto, Japan
Oxford, UK
Ko Lanta, Thailand
Esperança, Portugal
Alghero, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content