nothing

everything was ok

Stayed in September 2023

The bed was very uncomfortable. Could feel the springs every turn. There was no shower mat and the bathroom light was extremely low. I had to use my flash light. The bedroom window wouldn’t close. The bathroom door didn’t shut. The bedroom door didn’t lock from the inside. You could hear everything going on outside the door. I was getting changed in the morning and getting ready to go when someone came into my room (I’m assuming to clean?) at 10am when check out was 11am. There was no knock before entering.

Close to the airport

Stayed in September 2023

The mattress needs to be improved on. It is practically not of a good quality.

Stayed in August 2023

Lights didn't work in the bathroom, toilet seat was broken, holes in the walls, uncomfortable mattress. Thin walls and noisy accommodation. No parking!

Honestly nothing.....

Stayed in August 2023

Great value for money and so close to the airport! Will definitely use again next time I fly :)

Stayed in August 2023

Dirty room Broken TV

Stayed in August 2023

The staff was not good, they ask 1 pound deposit invoice which i paid them, but they were not letting my guests in. They were saying 1£ was approved but they couldn't hold 25£ for deposit. That was not my problem, as it was not from my side. I sent them the screenshots from bank statement. They again send me 25£ invoice to pay, before getting the pins to enter. Anyway I'm not suggesting someone as it was very disrespectful and disappointing for me to wait my guests outside the property for 1 hour.

Everything was ok

Stayed in July 2023

did not feel safe at all the room was 3 flight of stairs up very poor madras , bare lights none near bed….. ec ec

close to airport

Stayed in July 2023

The whole waste of my time and money.

Nothing Booked the place and didn't stay as they sent me a dodgy link on whatsapp after booking. Said I need to use the link to pay a deposit and also need to sign and send an agreement n copy of i.d. I was completely unaware of this when booking and this should've been mentioned before any payment was made. I'd just landed from a very long flight and just wanted a place to stay without jumping through a load of hoops. When i explained and asked for a refund they were totally unsympathetic and refused.

Stayed in July 2023

Never got there. Communication gone bad? Or was I scammed?

Stayed in July 2023

Everything, rooms were not clean stains on walls, it smelt was listed as soundproof but we heard everything in the house.

Nothing, property was nothing like description or photos

Stayed in July 2023

Not clean and internet. Not fully maintained

Location

Stayed in July 2023

Sharing communal living space with other guests.

Close to airport and restaurants.

Stayed in June 2023

The worst place ever. plus you have withdrawn 2 times from my account. I have written to you without success

Nothing

Stayed in June 2023

The fact that our room had a broken tv cable could get no Tv. Ask the cleaner to report it. We had to give them credit card details and they took a 1 pond so if you left any damaged you would be charge 25 pound this was so you could get the code numbers for front door. Even though we reported the broken cable and the cleaner sent through a photo of broken cable before we even settled in the room. They still had the nerve to take 25 pounds out of my credit card. This business is a rip off not to forget the mattress we slept on Was so old you could feel the springs. Don’t go near this Business. There were so many confused guest at the front trying to get in. After you went though all the crap with signing forms through emails after paying through Booking.com. You still get another email with the pound request. Which a lot of guests may not have realised they had received upon arrival at the place. Previous guest had to explain to arriving guests. Really bad. More a back packers hostel approach. So if you want to be close to Heathrow pay the extra at a decent hotel so you can get a goodnights sleep before flying🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Stayed in June 2023

This was by far the worst rental experience I have had with booking.com, airbnb and numerous hotels. Check in was a nightmare. Once checked in it took over an hour to access the room. Their airport shuttle was double the price of a taxi, and triple uber. This place is abysmal

The space was ok

Stayed in June 2023

The shower trap was blocked with weeks worth of hair and soap scum, the room had not been hovered and was dirty and the mattress was so thin I couldn’t relax.. I was booked for 3 nights and left after one

Nothing. Honestly, there was nothing to commend the property

Stayed in June 2023

Checking in was a challenge. It took an hour to receive door codes from Robin Door that included long emails and signatures for a 1 pound security deposit transaction fee. Only one towel in the room, mattress and pillows less than comfortable. We were unable to store our luggage for the day which necessitated a 5 hour wait at the airport before we could check in Poor planning on our part - but that simple convenience would have been very helpful. No response to our email request for information re taxi.

Stayed in June 2023

basic stuff was broken and very unclean. over controled, TV in the room by the antenna cable cut off … didn’t understand what is the point of thenTV then.

property was next to local shops and you could get some food, the bus stops were just in front of the property that you can take the buses to the terminal

Stayed in May 2023

No parking anywhere close. All the lots were full and I didn't find out there was no parking until I got there

Nothing, I didn't stay there. I stayed up all night at the airport

Stayed in May 2023

This was one room in a boarding house. Very hard to contact owner/ manager to get codes for entry. No one on premises. Over rated and over priced. No refund policy means guests who arrive late can't access the property and have to find alternative accommodation thus paying for nothing

Nothing about this property is suitable as a bed and breakfast. No breakfast provided

Stayed in April 2023

Not too clean enough with old facilities

The accessibility to Heathrow is superb

Stayed in March 2023

facilities poor

location

Stayed in March 2023

I would have liked it more if the tv had been a bit bigger.

Closeness to the Heathrow Airport Clear instructions for easy check-in Good shared kitchen Good heating Relatively cheap price

Stayed in February 2023

broken shower no lock on bathroom door cob webs bad window curtains dirty walls

location

Stayed in February 2023