Night staff was very offensive towards us as we were using the door to disabled access told us we wasn't allowed to use access and wouldn't give me a chance to explain hotel knew about having a disabled customer and we could use the access for this reason he just barked at us shut the door and left we were stuck outside didn't even give us the option to go in before he shut the door very rude gentleman indeed! Had a problem with water for the shower luckily I'm tall so could reach water switch off valves high up the wall or we would never have coped but then again day reception staff saved the day got it sorted within the hour which was great

Nice hotel day reception staff very friendly made us feel welcome straight away couldn't be more helpful.

Stayed in June 2024

The door handle of the door to the bathroom was broken from inside and the door itself was not freely moving catching the carpet on the floor. The chair rest was broken as well.

Generally, the room was clean and bed was comfortable

Stayed in June 2024

Nothing

I have stayed here before a couple of times, so it’s a personal choice.

Stayed in June 2024

Shower did not work properly Room looks tired and in need of decorating Noisy git in room above slamming doors and shouting

Location and good price Good parking

Stayed in June 2024

walle brokenness

i like

Stayed in June 2024

WiFi was very poor but the staff helped me out. Room was very small.

Free parking.

Stayed in June 2024

Lots of noise coming from downstairs - people at the pub until way past midnight. Very unprofessional and inconsiderate. If it weren’t for that, the review would have been a lot better.

Good location. The staff were very courteous upon arrival

Stayed in May 2024

There was nothing to not like.

The location was close to town, lovely shops nearby if you don't want to go too far, public transport reliable, staff absolutely amazing, would highly recommend.

Stayed in May 2024

The room was very basic, had 2 single beds pushed together! The shower door fell off when I opened it! Water dripping from an over flow pipe all night.

The location was very good

Stayed in May 2024

The room was large with opening windows. Bed firm but comfy. We had evening meal but not breakfast. The meal was what we ordered and very tasty. Check in and out went well. En suite had everything. In summary I would use again when in the area.

Stayed in May 2024

A little bit dirty but not to much to spoil my time

Spacious comfy and lovely staff

Stayed in May 2024

There was a hole in the wall, wrong size toilet seat & ill- fitting bathroom door. Only 4 small pots of milk.

Convenient car park, comfortable bed

Stayed in May 2024

My daughter was along the hall from my sister and I and to walk along you could of got high on the weed that the other people staying there place had to bring my daugter to our room because a couple were arguing we had to wait for it to settle down

Did not have breakfast had evening meal with more of our family could not fault staff very nice and friendly would have liked more of a selection on food but we we had was ok

Stayed in April 2024

Helpful management and staff

Stayed in April 2024

When booking more than 1 night I think they should put in room extra coffee and milk

Cooked breakfast was just enough and well cooked and hot , coffee was luke warm both days, not much choice cereal wise

Stayed in May 2024

The heating was on and didn't need to be we had to have the windows open all night. It was very dusty. Water supply very slow and toilet would only flush properly unless we kept pressing it. And also I would maybe suggest having a big bottle of water in the room for the kettle as its sterilized

The bed was very comfortable and clean

Stayed in May 2024

Mould on ceiling in bathroom. Tea cup was stuck to saucer. Was water in kettle, should have been empty as could have been sitting there for days. We had to ask for towels and they didn't look nicely folded,were hard and weren't soft.

The beds were comfortable

Stayed in April 2024

Smell Decor Very dated and scruffy Lack of facilities Bed on its last legs

Staff were friendly. Bed comfy Clean

Stayed in April 2024

Only two pillows on double bed -

Location

Stayed in April 2024

N/a

Lovely staff

Stayed in April 2024

Large double room tastefully decorated with comfortable bed and pillow. WiFi bit patchy occasionally but overall good enough. Staff friendly and breakfast used good quality bacon and sausage.

Stayed in April 2024

Room was a bit tired, but it did the job and the wifi was excellent

Really nice, friendly and helpful staff. Well located and a shop a few minutes walk away

Stayed in March 2024

Sink was missing plug so shaving was difficult also shower missing hot tap water connection so again difficult to shower

Breakfast was cooked well Staff very friendly

Stayed in March 2024

quite a few random staircases through the building BUT by request we were offerd a groundfloor bedroom with a parking bay right outside it

breakfast

Stayed in February 2024