Western Gateway, Newham, London, E16 1FA, United Kingdom
#467 of 1,009 hotels in London
Guests' ChoiceBased on 2567 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
7.9
Staff
9.1
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 29 April 2024
Robert
United KingdomVery compact for the price paying, no TV, carpets a bit tired
Tidy room, clean, very comfy bed
Stayed in April 2024
Reviewed: 22 April 2024
Ella
United KingdomExpensive because of marathon which is a shame
Breakfast was amazing-
Stayed in April 2024
Reviewed: 13 April 2024
Louise
United KingdomIt was very noisy. Lots of older teenagers on our floor making noise with no adults present. I also was not informed until I got there that I had to pay a deposit which would take upto 5 days to reimburse. This was not stated at the point of booking. Overpriced breakfast too
Staff were great and rooms were perfect for what we wanted
Stayed in March 2024
Reviewed: 7 April 2024
J
United KingdomThe cause, the decor, the location and i requested esrly check in...and it was wavered as there was a group of us! Exceptional service and value for money!
Stayed in March 2024
Reviewed: 29 March 2024
Robert
United KingdomPrice of drinks
Room
Stayed in March 2024
Reviewed: 24 March 2024
Jane
United KingdomNo TV!
The simplicity
Stayed in March 2024
Reviewed: 24 March 2024
Lorna
United KingdomHad to plug kettle in low on the floor as no plug socket higher up.
Quirky style in a great location to get to the O2.
Stayed in March 2024
Reviewed: 20 March 2024
Luke
United KingdomLack of a TV in the room was unfortunate
The staff were amazingly helpful! The bed was very comfy! The shower was good too
Stayed in March 2024
Reviewed: 16 March 2024
Sam
United KingdomNone.
It was a lovely little space, especially being on the water front, would definitely stay there again and super friendly staff. Overall everything was great.
Stayed in February 2024
Reviewed: 14 March 2024
Anita
United KingdomBit expensive for such a small room.
Great location. Has a good funky feel and staff are great.
Stayed in March 2024
Reviewed: 14 March 2024
Kate
United KingdomThe size of the rooms (couldn’t swing a cat) and the creepy portrait of a random child in my room looking at me judgementally.
Great location and really nice reception area
Stayed in March 2024
Reviewed: 14 March 2024
Charlotte
United KingdomThe double bed consisted of two single mattresses pushed together. Comfy mattresses but constantly slipped throughout the night and I’d end up in the dip between the two of them.
Excellent, helpful staff, upgraded room on arrival, rooms were clean and functional and modern and as they are a non-profit organisation, I think the value is amazing. Trendy hotel, ideal location, very reasonable price.
Stayed in March 2024
Reviewed: 11 March 2024
Joana
United KingdomThe bed had seen better days with a very obvious dip in the centre
The location is perfect for both tube and the cable making the journey to the o2 not only quick but enjoyable
Stayed in March 2024
Reviewed: 11 March 2024
Jackie
United KingdomGreat location for the O2
Stayed in March 2024
Reviewed: 11 March 2024
Karen
United Kingdomplanned to use the cable car next to the hotel to go to and return from a concert at the O2 but unfortunately the cable car closed too early in the evening. We realise this is not the hotels fault but it was annoying!
Accommodation good
Stayed in February 2024
Reviewed: 11 March 2024
Simon
United KingdomRooms are small (but we knew this prior to booking) and the walls are very thin,
Location for the 02 was perfect
Stayed in March 2024
Reviewed: 5 March 2024
Alan
United KingdomNo Tv to relax probably due to the noise from other rooms as the walls are thin.
The vibe, the staff and the comfort of the bed.
Stayed in March 2024
Reviewed: 4 March 2024
Laura
United KingdomModern, clean, helpful staff
Stayed in March 2024
Reviewed: 4 March 2024
Penney
United KingdomNothing
Breakfast was superb
Stayed in March 2024
Reviewed: 4 March 2024
Alan
United KingdomI did miss a TV and the walls are pretty thin i was kept awake for a while listening to some ones call next door.
Loved the concept hence booking. Staff were very helpful and warm. Breakfast although expensive was good quality I am vegan so was limited too.
Stayed in February 2024
Reviewed: 4 March 2024
Niel
United KingdomBreakfast was a bit pricey but very nice , Excellent location
Stayed in March 2024
Reviewed: 29 February 2024
Ben
United KingdomThere was an alarm on the door that let you know it was open but it went off very quickly before you could get the door shut
Good value great lication
Stayed in February 2024
Reviewed: 26 February 2024
Amy
United KingdomSmall rooms, no space to relax other than the bed, no tv
Location, breakfast and quirkiness
Stayed in February 2024
Reviewed: 21 February 2024
Zoe
United KingdomThe bed was up against the wall so couldn’t get out properly
Near the 02
Stayed in February 2024
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