Sofa bed was uncomfortable

Large clean room, good food, lots of tea, coffee etc

Stayed in May 2024

Nothing

Very comfortable and centrally located

Stayed in May 2024

We didn’t have breakfast during our stay. Pleasantly surprised at the standards in the hotel. The staff were lovely and the location great

Stayed in May 2024

Just one rude doorman.

Great location clean and comfortable

Stayed in May 2024

Floors crooked which affected sleeping on a slope

Smelt very clean All staff very polite and respectful

Stayed in May 2024

Nothing

Everything was excellent 👍

Stayed in May 2024

My only gripe was as I had to take the card out whenever I went out I couldn't charge my stuff, I had to be in the room with it. But for 1 night that wasn't a problem. If I stayed longer would have to make sure to charge all my stuff overnight whilst sleeping.

Room was A1, toilet and shower were good too, the location was perfect as I needed to be in Kings Lynn centre for a band on a Saturday night. Great facilities and a bar just downstairs with all the food you could want, what's not to like ?

Stayed in April 2024

The mattress was a little soft but that is a personal preference and not really a reflection on the hotel. There was a little noise from teenagers outside at night but not for too long and not too late.

The location is excellent for the centre of town and the harbour! The welcome at reception was exceptional. The lady who checked me in welcomed me to the hotel and to Kings Lynn. (This is an added bonus for me as I will be relocating here for work). I wish I had taken her name as she is a fantastic representative of the organisation and she also remembered me on the day of check out which is quite rare in a large hotel chain. Please note this as she deserves a mention! The size of room was adequate for our stay and it had more facilities and additions than I expected including an iron and ironing board, a Dyson fan, bottled water and biscuits, and a heated towel rail. The iron was needed for my work shirt so I was very impressed that it was there. The decor was also of a good standard and of a traditional style. I didn't eat breakfast but my husband did and he was very happy with the size of it and value for money, and the coffee refills. The hotel exceeded my expectations - it was better than a standard room for the price and location. We'd recommend this hotel for sure.

Stayed in April 2024

That had to leave

Everything

Stayed in April 2024

Felt it was expensive for 1 night at £94

Comfortable bed warm and good supply of coffees etc

Stayed in April 2024

The accommodation was very comfortable and clean

The staff were very helpful and polite and the accommodation was excellent and I would stay there again and recommend your hotel to friends

Stayed in April 2024

The breakfast was cold.

The room was perfect.

Stayed in April 2024

The bed was hard and I didn't sleep well because I couldn't get comfortable, Four it difficult getting to my room with my luggage, lots of heavy doors to go through that mostly opened towards you, very difficult when your hands are full

The room was spacious, location excellent, bathroom excellent

Stayed in April 2024

Our only criticism is the very loud flush of the toilet.

The rooms look recently renovated. Everything was really clean and tidy. We were very pleasantly surprised! We thought it may be a little shabby with it being a wetherspoons but completely blown away with the standards!

Stayed in April 2024

The rooms are rly close together and the walls are thin, we got a noice complaint at 9:40 even tho we was sat at on the bed playing card games

Close to town Shower was good Lots of hot drink options

Stayed in April 2024

Nothing

Separate entrance from pub was good, quiet, very clean, nice extra touches

Stayed in April 2024

Not that it could be helped as it was Easter weekend, but the boiler broke on the evening of our stay so there was no hot water. No fault at all of the staff/hotel who did everything to make our stay as comfortable as possible

Stayed in a room to the side. Room had everything you needed and was comfortable. Staff were very friendly and helpful.

Stayed in March 2024

No room safe. However, I can understand that the installation of such a facility, in every room, would be very expensive and could be reflected, in an increased tariff

The room was very clean and comfortable. Facilities were what I would expect in a 3-star hotel. The Stall were friendly, helpful and professional. Meals in the 'pub' were very good.

Stayed in April 2024

Parking Heater in disabled bathroom (a small towel-rail) totally inadequate for such a large room with external wall and extract fan. Many/most disabled people need a warmer than usual bathroom, so my partner could not take a shower as the shower room was too cold

good bed and staff

Stayed in April 2024

Nothing

The cleanliness The bed comfort The pleasant helpful and friendly staff The food The overall stay The price of everything

Stayed in April 2024

Disappointed that when we got there it was £20 cheaper than we had paid

Stayed in April 2024

Excellent room and good quality

Stayed in April 2024

The heater kicking in and waking me up

Rooms were comfortable

Stayed in April 2024

Nothing

Very clean and comfy room

Stayed in April 2024