Ness Bank, Inverness, IV2 4SG, United Kingdom
#33 of 50 hotels in Inverness
Guests' ChoiceBased on 4925 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.4
Facilities
7.9
Staff
8.6
Value for money
7.9
Free WiFi
7.8
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End of dialog contentReviewed: 21 May 2024
Ian
CanadaRestaurant distillery and location were excellent
Stayed in May 2024
Reviewed: 20 May 2024
William
United StatesHousekeeping service was spotty…did not refinance coffee and coffee cups, wet bath mat.
Great location, spacious room
Stayed in May 2024
Reviewed: 20 May 2024
Scott
United KingdomVery noisy floor creaking from upstairs room which not great if trying to relax
Great location,rooms clean and traditional
Stayed in May 2024
Reviewed: 19 May 2024
Wendy
United StatesNo usb ports, tissues, shampoo, or moisturizer. Wi-Fi was terrible in our room, but good in the hallway and at breakfast.
Location is excellent, breakfast was hearty and tasty. Room was good.
Stayed in May 2024
Reviewed: 19 May 2024
Jon
United KingdomSlightly rude bar staff
Good location Good room (suite) Nice breakfast
Stayed in May 2024
Reviewed: 18 May 2024
David
United KingdomThis is a very busy hotel, with an in-house distillery with a very noisy outside bar area. Our double bedroom was small, but adequate for an overnight stop. There were no towels rails or hooks for hanging clothes or towels in the shower room, which was annoying and could be easily rectified. We felt the room was expensive for the size.
The hotel is well situated in the centre of Inverness beside the river. The restaurant was very busy, but the service was fast and efficient.
Stayed in May 2024
Reviewed: 17 May 2024
Benjamin
United KingdomInitially ignored at the front desk, we were then booked into a ‘river view’ room which didn’t have one. When we spoke to staff again they were very helpful and quickly changed the room (several rooms are mislabelled as river view they told us) but not an easy start to the trip.
Lovely location by the river! Light, airy, huge rooms. Breakfast was delicious but you need to book in.
Stayed in April 2024
Reviewed: 15 May 2024
Karen
United StatesBeautiful property across the street from the River Ness.
Stayed in April 2024
Reviewed: 14 May 2024
Denise
AustraliaThe room was very warm, several things needed maintenance and the fire alarm went on continuously for over half an hour even though it was a false alarm.
Location was brilliant and the staff were fantastic. There was also a nice restaurant and car parking and adjoining brewery.
Stayed in May 2024
Reviewed: 14 May 2024
Alexander
United KingdomSmall bathroom
Pleasant staff, good breakfast, room was Ok but bathroom was small
Stayed in May 2024
Reviewed: 14 May 2024
Colin
United KingdomThe room was almost unbearably hot and even with an open window it was just too warm to sleep properly. It was very warm when we were there, but the inability to get fresh air in the room, was a bit disappointing
Unfortunately our booking did not make it through to the hotel so for the first 20 mins or so, we weren’t sure if we had a room. The staff was really sweet and said they will check with the manager- he was very kind as well, offered us a drink on the house while we were waiting for them to resolve the issue. The did manage to fix it in the end and we were shown to our room. Everything was as expected- no complaints. The breakfast was delicious (buffet) and the location is a dream if you just want to relax, have some good drinks and delicious food.
Stayed in May 2024
Reviewed: 13 May 2024
Andrew
United KingdomThought the room was a bit overpriced
Great location, helpful friendly staff
Stayed in May 2024
Reviewed: 13 May 2024
Michal
PolandSpacious and nice room. Even as it was near the street it is quite quite. Decent breakfast and pub right in the same area.
Stayed in May 2024
Reviewed: 12 May 2024
Ludmila
Czech RepublicNothing to complain about.
The best location in Inverness. Nice breakfast, modern environment of the brewery. We havent use the hotel restaurant for the dinner, but I can recommend the Castle Tavern almost around the corner -great food and local atmosphere😉.
Stayed in May 2024
Reviewed: 12 May 2024
Clare
United KingdomLocation, bar and very friendly
Stayed in April 2024
Reviewed: 11 May 2024
Logan
United StatesBed mattress was too firm
Great location, bar, and restaurant!
Stayed in May 2024
Reviewed: 11 May 2024
Jayne
United KingdomWe were on the ground floor what was very lovely, and the room was very beautiful and clean, but very noisy with other guests coming and going, and they seemed to always bang the door for some reason 🙈our tv decided to not work , so the duty manager came to try to sort it , he couldn’t but his childish attitude didn’t help, he found us a channel, said that would have to do as the hotel was full , and he couldn’t move us , then threw the remote on the chair and walked out , we never asked to move or asked him for anything, very rude man , but we didn’t let it spoil our time there ,
Very central to town centre
Stayed in May 2024
Reviewed: 10 May 2024
William
United KingdomLocation
Stayed in May 2024
Reviewed: 10 May 2024
Edward
United KingdomA relatively minor gripe was the lack of suitable working space in the room.
Comfortable rooms, food very good and lovely riverside views from restaurant, pleasant bar with excellent craft beer brewed on site. Staff exceptionally attentive and friendly throughout.
Stayed in May 2024
Reviewed: 8 May 2024
Victoria
New ZealandExcellent location overlooking river, walking distance tto shops and restsurantst. Large comfortable room
Stayed in May 2024
Reviewed: 6 May 2024
Ellen
United KingdomThe room was a bit warm & I had to kept the window open at night - but the weather was warm. If it had been usual Scottish weather the room would have been very cosy
It was right on the riverfront & was quiet & comfortable but within close walking distance of the city centre.
Stayed in May 2024
Reviewed: 6 May 2024
Lesley
United KingdomThe breakfast service is chaos. Easily sorted by starting at 7pm rather than 8 pm and he is g staff who look like they know what they are doing
Stayed in May 2024
Reviewed: 5 May 2024
Nigel
United KingdomNothing comes to mind.
The location and layout of facilities.
Stayed in May 2024
Reviewed: 5 May 2024
Alexander
United KingdomConfusing signage 😬
Central location and beer garden
Stayed in May 2024
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