The sofa bed in the suite wasn’t great quality. It could do with a sturdier mattress as you could feel the frame through it. The dinner was fine however service was so slow. The servers seemed very inexperienced.

Lovely breakfast, lots of variety. Hot food was great - perfect tattie scones :) Great parking facilities, fantastic room

Stayed in May 2024

A minor issue, only one lift working!

The location is perfect for concerts!!

Stayed in April 2024

Lift didn’t work well and refused to work even with a few people on it. Also long cues to get in the lift at checkout/ breakfast time etc. Took stairs at one point but clearly not meant for guest use.

Location, cleanliness and comfort. Decent food and good service.

Stayed in March 2024

Expensive for a basic room although room was clean and adequate.

Good location about 30 mins walk to city centre, staff friendly and helpful. Good comfortable bar area with views of the river.

Stayed in April 2024

Little pricey but worth it.

Perfect location for Ovo hydro Glasgow. Very comfy single beds. Superb breakfast. Food was lovely even with a concert menu.

Stayed in April 2024

breakfast

location

Stayed in February 2024

Not enough bar staff had to continually wait 20 mins at bar to be served

Ideal location food was good and room was clean and comfortable

Stayed in April 2024

Room booked on arrival not available. Had to wait 2hours to get this sorted. Not enough bar staff to cope with crowd resulting in 20-30min queue and wait to be served.

Location excellent. Staff pleasant despite the pressure they were under.

Stayed in March 2024

The cleanliness, the courteous staff and the food

Stayed in April 2024

Couldn’t get a booking for dinner and breakfast t was look warm

Convenient to venue we were attending

Stayed in April 2024

Breakfast isn’t very inspiring. Bathroom should have a towel rail. Towels are left on a shelf above the cistern.

The location, large car park. Quiet rooms, comfortable beds.

Stayed in April 2024

Room a little dated. Most doors would benefit from a little oil on the hinges to stop them being noisy at night time.

Stayed in April 2024

Trying to get breakfast was a bit of a nightmare. Massive queues to get a table, massive queues to get food, glasses and dishes running out. Breakfast took an hour and a half. Very frustrating.

Huge queues at check-in were offset by a welcome glass of wine.

Stayed in April 2024

We were given handicapped room even though we did not request one and had no reason to request one. Bed was extremely uncomfortable. Shower curtain was ineffective, and water leaked over most of bathroom floor. Accidently pulled emergency cords trying to turn lights off. As compensation, we were given access to Club Level lounge, which was poorly stocked. Made for a nice quiet place to work with access to water & coffee, but that was about it. Not worth multi-nights sleeping in an uncomfortable bed. Hotel location was convenient to our conference venue, but that was about it. Public transportation was unreliable, and we ended up having to walk considerable distances to get anywhere.

Staff was very friendly.

Stayed in March 2024

Difficult to get to by Uber - sent the driver elsewhere as it's not properly on the map

Friendly staff

Stayed in March 2024

First night we were told we would be waiting an hour for food. Considering I was encouraged to book food this was very off putting and not very relaxing. Fortunately another waiter then reassured us he would try get food to us quicker which he did.

Club lounge and spa was lovely and relaxing. Nice nibbles in club lounge and enjoyed complimentary room food and drink.

Stayed in March 2024

the lifts were finicky, the doors wouldn't close properly a lot even though it was far from the weight/people capacity. the room card didn't work once

Stayed in April 2024

heights

The 14 floor is a bit high up, but the breakfast was great. location in Glasgow was spot on.

Stayed in April 2024

Only 1 of the 3 lifts were working, which is challenging in a high building. Pool and gym areas were clearly a bit tired and need some TLC.

Staff all really friendly and helpful (particularly Jamie). Great proximity to the OVO Hydro meaning we could be in bed 10 mins after our show ended.

Stayed in April 2024

There was only one lift working which was struggling and felt as though it wasn’t going to work. Had to call for robes as they weren’t put in room. The meals weren’t quite as good as last time , maybe just the cost of living cutting out mochas and lattes in the machines and the dinners didn’t have an option for low fat healthy like salad with choices of dressing instead of just one choice.

It was close to Secc and the club room. Breakfast was good.

Stayed in April 2024

The staff are this hotels biggest asset

Stayed in April 2024

Lifts were often broken so had to use the stairs and walk through the staff corridors to get to the stairs. WiFi was very poor in the bedrooms. Poor lighting in the bedroom. Children given colouring in sheets at dinner time but nothing available to colour them in.

Good location. Swimming pool. Nice breakfast .

Stayed in April 2024

good location

Stayed in March 2024

Only 1 lift working out of 3, no notices to say out of order, cost of drinks, very expensive, £22.00 for 2 glasses of house wine!!

Location, friendly staff

Stayed in April 2024