19 - 21 George Street, Edinburgh, EH2 2PB, United Kingdom
#51 of 168 hotels in Edinburgh
Guests' ChoiceBased on 1610 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
9.7
Facilities
8.4
Staff
9.3
Value for money
7.8
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
David
United KingdomRoom quite aware of noise from other room doors opening/closing
Stayed in May 2024
Reviewed: 30 April 2024
Stephen
United KingdomA good location in Edinburgh New Town. A fine building. The staff were professional pleasant and very well mannered. Excellent breakfast. Not a stuffy hotel but relaxing.
Stayed in April 2024
Reviewed: 26 April 2024
Paul
United KingdomSee above
Breakfast was a little disappointing. The music was loud and incessant and I question whether there needs to be any. The member of staff greeting guests for breakfast conveyed a sense of panic and this is a perfect example of the need for more haste and less speed - he exuded stress rather than calmness which at breakfast guests are looking for.
Stayed in April 2024
Reviewed: 24 April 2024
Evelyn
ChileEverything was fine
comfortable, the room was small but had what was necessary, close location in the most modern area, close to shops and restaurants. very friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Mia
BelgiumOk
Stayed in March 2024
Reviewed: 6 April 2024
Sofie
FinlandOne of our bathrobes had a stain on it. The room could get very chilly when we came back in the evening.
Breakfast was delicious! The room was very spacious and comfortable and staff was very kind.
Stayed in April 2024
Reviewed: 5 April 2024
Edith
ArgentinaCannot think what I did not like.Really
The building and decoration exceptional Confortable. Staff could no be better,attentive.,helpful
Stayed in April 2024
Reviewed: 3 April 2024
Henry
AustraliaNoisy from outside noise
Good location
Stayed in April 2024
Reviewed: 1 April 2024
Elizabeth
AustraliaThe room we had 157 looked out the back was noisy early in the morning as this is where all the deliveries came in. Got the feeling we didn't get the type of room we paid for. There were crumbs on the floor when we arrived to our room.
Location was good & the staff were nice. Breakfast was good too.
Stayed in March 2024
Reviewed: 25 March 2024
Gillian
United KingdomBreakfast organisation was disorganised and never cleared any of the tables or took away our dirty plates away.
Location is very good , room was very nice
Stayed in March 2024
Reviewed: 22 March 2024
Fung
Hong Kongthe hot water is coming out so slow and the water pressure is not strong enough
bed and mini bar
Stayed in March 2024
Reviewed: 21 March 2024
Ester
IcelandEarly in the morning and during the evening also, we could hear glass breaking from the street when staff was emptying recycle bins below our window. And there was also noise when the city staff came to empty the recycle containers. We have stayed at this hotel before where this was not a problem.
Excelent service, friendly staff, breakfast was very good and the coffee was great. The locaion is excelent we could walk wherever we wanted to go from the hotel.
Stayed in March 2024
Reviewed: 20 March 2024
Simon
United KingdomI would have liked to have a full chair (with a back)
Romm and freindly staff
Stayed in March 2024
Reviewed: 19 March 2024
Mf
SingaporeNothing
Excellent Location , great service especially from Conceirge staff Gavin who greeted us with a cheerful smile every afternoon when we got back to the hotel. He also provided excellent help on sightseeing options . Loved the restaurant Le Petit Beefbar. The steak was excellent !
Stayed in March 2024
Reviewed: 14 March 2024
Richard
United KingdomService at the bar was very slow - probably because they had a big party in and struggled to cope
Staff polite and engaging. We had to wait a little to get checked in and they gave us a free upgrade. Room was clean with quality fixtures and fittings.
Stayed in March 2024
Reviewed: 14 March 2024
John
United KingdomThe new evening restaurant was disappointing. An emphasis on beef/steak does nothing for vegetarians. The veggie menu options [two only] were interesting. The cauliflower "steak" was a whole cauliflower and was enjoyable. The other "steak" was all too real, [both to look at and taste...] and would put off any dedicated veggie, who does not wish to be reminded with every mouthful of what they abhor.
Room, and location, exactly what we asked. Breakfast was good with a very wide choice. The staff were helpful without being intrusive. We'll be back...
Stayed in February 2024
Reviewed: 14 March 2024
Motosaburo
Japangood service and location
Stayed in February 2024
Reviewed: 7 March 2024
Lesley
United KingdomLoud air con ,light from corridors intruding into room ,room small in dimension for price
Location and excellent staff
Stayed in March 2024
Reviewed: 5 March 2024
Andrew
Irelandroom was a little small
Stayed in December 2023
Reviewed: 4 March 2024
Malcolm
United KingdomCannot understand the need to pay £50 per person for incidentals (returnable if unused)
Staff were extremely helpful, professional and polite Breakfast was very good Room met our needs Location for us excellent
Stayed in February 2024
Reviewed: 3 March 2024
Janice
United KingdomRoom just a little too small. Couldn’t get into the cafe as each time we popped in it was full. Found it to be a little noisier than expected as there were several bars on the same street.
Close to where we wanted to be. Reviews were good.
Stayed in March 2024
Reviewed: 29 February 2024
Richard
United KingdomGap under the bedroom doors was surprisingly big meaning you could hear everything
Wonderful welcome from staff and loved the bar and restaurant for breakfast
Stayed in February 2024
Reviewed: 26 February 2024
Robert
United KingdomBreakfast, for the money being paid , could have been better
Location was brilliant, staff really friendly and wecolming
Stayed in February 2024
Reviewed: 24 February 2024
David
United KingdomNoises on Saturday night, but expected.
Stayed with bed and breakfast, breakfast was very good and plenty of choice.
Stayed in February 2024
La Ciotat, France
Stapelfeld, Germany
Barcelona, Spain
Birmingham, USA
Wenquan, Taiwan
Jeddah, Saudi Arabia
Strasbourg, France
Strasbourg, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content