Resorts World Birmingham, Pendigo Way, Birmingham, Bickenhill, B40 1PU, United Kingdom
#2 of 16 hotels in Bickenhill
Guests' ChoiceBased on 4719 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 5 May 2024
Montanna
United KingdomNo hand cream in communal bathroom was a shame
Stayed in May 2024
Reviewed: 5 May 2024
Derek
United KingdomI wasn’t impressed with Resort world - a few shops and chain restaurants. The “casino” was more like a seaside arcade, full of teens in hoodies and tracksuits.
Signature room was large, comfortable and clean. Spa was great and staff were very friendly.
Stayed in May 2024
Reviewed: 4 May 2024
Sarah
United KingdomThe sky bar was poor. The food,when we got anything and service were not up to expectations. The stand in manager, from the spa, was extremely helpful but could not solve all the issues
Hotel and its reception staff were fabulous and couldn't do enough for us
Stayed in April 2024
Reviewed: 4 May 2024
Kieth
United KingdomThe loud music on the restaurant using a sound meter, I happened to have on my phone showed it was 95Db, we asked for this to be turned down as it was deafening.
The location for the NEC was perfect, the hotel parking was great, reception and check in was very easy.
Stayed in May 2024
Reviewed: 29 April 2024
Chris
United KingdomStaff in sky restaurant/ bar less approachable
Location and friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Sandra
Isle of ManNothing really, everything was favourable.
Location is perfect when attending the arena with the bonus of the shopping mall and ample parking. The restaurant and bars were very good and staff were friendly and efficient.
Stayed in April 2024
Reviewed: 27 April 2024
James
United KingdomNothing
Everything, best hotel I have stayed in for a long time.
Stayed in April 2024
Reviewed: 26 April 2024
Anna
United KingdomSlightly better price would of been better
Nothing was to much trouble the staff were excellent we also really enjoyed the spa facilities
Stayed in April 2024
Reviewed: 26 April 2024
Tim
United KingdomBreakfast was poor
Big room, good location
Stayed in April 2024
Reviewed: 24 April 2024
Tracy
United KingdomNa
Modern and comfortable
Stayed in April 2024
Reviewed: 21 April 2024
Lewis
United KingdomRoom service food could have been better.
The breakfast was really nice. The staff were very accommodating and friendly.
Stayed in April 2024
Reviewed: 21 April 2024
Natalie
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 20 April 2024
Lea
United KingdomThe spa, the staff the cleanliness the list goes on!
Stayed in April 2024
Reviewed: 19 April 2024
Kursten
United KingdomThe breakfast was great with an exceptional view
Stayed in April 2024
Reviewed: 19 April 2024
Cara
United KingdomThe Bar was great.Location was perfect. The staff in the bar and reception were 10/10
Stayed in March 2024
Reviewed: 18 April 2024
Nadinevreid
United Kingdom1 fault for me was no windows that open. Standard room or not I like fresh air in the mornings . 😌
The decor was very welcoming. Everywhere was spotless. Even the guests was all polite and respectful. The receptionists all was extremely 5stars staff
Stayed in April 2024
Reviewed: 18 April 2024
Terry
United Kingdomroom 401 unfortunatley located just inside the door to the landing everytime anyone entered level 4 the noise of the door and people talking could be heard.
fantastic view from the room window, over looking the lake. 2 minutes walk back from the casino at 2am is always a bonus. breakfast well presented and everyone catered for. easy access from motorway network.
Stayed in April 2024
Reviewed: 18 April 2024
Kellie
United KingdomEverything
Stayed in April 2024
Reviewed: 17 April 2024
Lea
United KingdomIt was a long walk to the room from the lift!
The bed was so comfy!
Stayed in April 2024
Reviewed: 16 April 2024
Julie
United KingdomWe were disappointed with the restaurant this time, as were shoved on a tiny table staring at a wall. The food was not the best standard either, so only had the 1 meal there then found food elsewhere for the following evening.
The rooms are always comfy and with a bit of luxury having a complimentary mini bar. The spa and outside jacuzzi are one of the best parts of staying here. Nice cocktails and views from the bar.
Stayed in March 2024
Reviewed: 16 April 2024
Terence
United KingdomThe parking charge could be part of the stay privilege, parking charge a bit to much.....
Helpful and such friendly staff, accommodating and welcoming, ideally located and so much to offer in and around the place
Stayed in April 2024
Reviewed: 15 April 2024
Joanne
United KingdomBreakfast not included in the price
Room didn't come with breakfast, which it should for the price.
Stayed in April 2024
Reviewed: 15 April 2024
Christine
United KingdomCharge extra for 12 noon checkout
Location was ideal
Stayed in April 2024
Reviewed: 14 April 2024
David
United KingdomNothing
Great location and facilities
Stayed in April 2024
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