The fire-alarm woke me up at 5.10am, on the 2nd morning of my stay, but it seemed to have been a false alarm !

Whilst booking, I requested a bath-tub. Quickly, I received a reply comfirming my request. Check-in went very well. There was a bath-tub in the ensuite bathroom. Staff were very helpful and dealt with plumbing problems efficiently. The bed was comfortable, with a deep mattress. Breakfast was delicious and plentiful on both days of my stay. The hotel was very clean. The location was great, being close to various forms of public transport, shops, restaurants and entertainment venues !

Stayed in April 2024

N/a

Location was perfect

Stayed in April 2024

Room was a bit tired and could do with a bit of an update. Having said that it was clean and a good price

Location was great, staff good.

Stayed in April 2024

Unfortunately the Wi-Fi was barely working - which was a major drawback for me as I came for a work trip - I needed to use my own cellular data to work in the evening. Additionally, one night there were some water problems (there wasn't hot water for one evening out of three that I've been there). Apart from that, no complaints :)

The localisation was perfect - close to a big park and near the city center. Breakfasts were tasty although there weren't that many options to choose from. The place overall was clean and had good vibes.

Stayed in April 2024

£148 a night for an executive room, with no aircon/heating. Only one working window to cool down the room after 2 heaters were left on, which then allowed in the noise of Piccadilly gardens on a Saturday night. There was a “master switch” in the room we weren’t warned about so when we used it to turn our bedside light off, we didn’t realise we had turned all of the lights off at the mains so had to use the shower/bathroom in the dark. Brought this to receptions attention and they basically said “you’ll know for next time”

Perfect location for a stay in Manchester. Bed was amazingly comfortable, room relatively clean and up to date. Tea and coffee making facilities provided and cold bottles of water were appreciated. We had a pleasant stay.

Stayed in April 2024

The reception lobby area is a bit shabby, our actual room really surprised us with the quality considering the downstairs.

Gorgeous and spacious room. Super comfy bed, linens and pillows. A really lovely surprise and great value for money. Staff were all super friendly and helpful.

Stayed in April 2024

A bit worn down. could definitely benefit from a renovation.

stayed for work, nothing special.

Stayed in January 2024

-

room size and comfort of beds, safety, tea coffee, all in place, shower superb, it is noisy but it is right in the city centre overlooking the Piccadilly square

Stayed in April 2024

We were awaken by a loud fire alarm noise but there were no explanations or apologies given, we were ready to vacate the building with our night wears then it stopped

In the heart of the city, close to shops and parking spots

Stayed in April 2024

The room was very noisy I could hear everybody passing the room and my room was next to lift it was a bit annoying.

It was very clean. Good location and friendly staff.

Stayed in April 2024

Street noise and neighbor is quite noisy

Room was nice and clean

Stayed in April 2024

WIFI WIFI WIFI.. the signal in the room was almost not exist.. you should add to the room price the cost data bundle because you cannot count on the WIFI.

Perfect location, kind and helpful staff, good value for money

Stayed in April 2024

We had issues with the shower head flying off the wall and soaking everywhere, also struggled to regulate the temperature of the shower, it was either too hot or too cold. As the room didn't have a window (I knew that when i booked) it was way too hot in the room for me.

Room was ok for the 2 of us to use as a base for the city centre as fantastic location. Comfy bed. Although next time would pay extra for a room with a window as was very hot in the night.

Stayed in April 2024

We were placed in a room facing the Main Street and so was very noisy. Room was very dark and dated. They also charged £10 to keep bags after checkout

You get what you pay for, rooms are dates and dark but the beds are comfortable. Good location

Stayed in January 2024

Not sure what time the front door was locked but it was very easy access and a few undesirables outside that could have had easy access. The room was a bit dated as was some of the areas of the hotel. I guess the price reflected the events going on that weekend but seems high for the overall quality.

Great location. Very easy walk to a couple of Tram stops + train and bus stations. Good central point. Staff were friendly - the chap at breakfast was great, always said hello. The breakfast was great, not as listed (although I didn’t ask for anything specific from the options)

Stayed in April 2024

In desperate need up updating, bed springy and uncomfortable, tv was old, couldn't get netflix etc, smelt of weed as you walked in through main doors, headboard fell off when moving bed to find lost item (years of dust behind headboard) windows so dirty can can not see through them, key card kept on stopping working, no extractor fan in bathroom as not working, hairdryer had no protector over fan at back so my hair got tucked into fan and broke! Will not return at all

Location

Stayed in April 2024

Bathroom plumbing needs a bit of work. The tap dripped quite badly

Great location. You get what you pay for!!

Stayed in April 2024

Very noisy. Any time I went to the reception to ask something there was nobody there. The staff was not really helpful or informative. The plugs in the room were way to far from the bed.

The location was the best thing.

Stayed in March 2024

The hot water was far too hot.

Great location. The room had a bath. The cooked breakfast was nice

Stayed in April 2024

Sometimes you could hear noises from bar customers or other guests.

Central location, only a few steps from restaurants and shops. The bed was comfortable, and the shower had good pressure and temp. Fairly clean.

Stayed in April 2024

Had no complaints with anything only thing that happened was fire alarm went off in room which was dealt with very quickly by staff

Able to come and go when I liked and in the City centre plus close to rail station which was ideal

Stayed in April 2024

The room was a bit outdated and the plumbing was quite loud. We were in a room under the roof with no windows. The room itself didn't feel very clean, especially the carpet, but the bathroom was nice and clean.

The best thing about the hotel is the location, which is just a short walk from the train station on the main street. The staff were also very nice and helpful. It's good for the price you pay.

Stayed in January 2024

To many steps to negotiate

Close to town centre

Stayed in April 2024

Event I attended finished after 11 pm on a Sunday. I arrived back thinking I could have a nightcap but the bar was closed.

Location. Receptionist on arrival checked me in at 12 rather than 3pm which was great

Stayed in April 2024