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  5. Reviews of Friary House Serviced Apartments by Roomsbooked - 24Hr Reception

Reviews of Friary House Serviced Apartments by Roomsbooked - 24Hr Reception

Friary House Southgate Street, Gloucester, GL1 2DR, United Kingdom

#37 of 57 Holiday rentals in Gloucester

Guests' Choice

Review score

Based on 53 apartment reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    8.5

  • Value for money

    8.5

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Showing 1 – 25

  • Reviewed: 28 September 2024

    9.0
    Excellent location and apartment
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Balcony
    • Stayed 5 nights

    The stairs to the 3rd floor as no lift

    Apartment was very clean and serviced daily

    Stayed in September 2024

  • Reviewed: 23 September 2024

    9.0
    Good clean accommodation in central location
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Des posit required. The first you know about it is the day of check-in.

    Central location, clean and equipped for cooking.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    9.0
    Friary Apartments provided a clean, comfortable and well presented stay.
    • Business trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night

    The hidden £250 holding fee - that I still have not had back.

    The property is very clean, well presented and the facilities are 10/10. The location is easy to find and there are two car parks within a very short walking distance that are well priced. The only concern is that Booking.com doesn't make it clear that you will have to pay a £250 holding deposit when collecting the keys - in addition to the payment made on Booking.com. The host was very clear about everything and very helpful as far as parking etc. I will be using this facility whenever I am in Cheltenham or Gloucester again.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Overall I was very impressed with the apartment and the kimdness and helpfulness of the staff. Would definitely recommen
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Only downside is it was very very hot in the apartment when I arived

    It was very clean , very tidy! Lots of space in the apartments so you don’t feel crammed in

    Stayed in September 2024

  • Reviewed: 10 September 2024

    8.0
    Overall very good.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The music noise from the pub nearby on Friday and Saturday nights was very loud and went past 11:30pm.

    All good

    Stayed in September 2024

  • Reviewed: 10 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There we're a lot of stairs up to the apartment . The pillows were uncomfortable.

    Spacious flat and well equipped.

    Stayed in July 2024

  • Reviewed: 5 August 2024

    9.0
    Great apartment in city centre
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Minor detail it was hot when we arrived but we opened the balcony and it was fine after an hour. Skylight in the bedroom meant it was bright pretty early but we get up early so it wasn’t a problem. Maybe put a blind on the skylights as some people want to lie in.

    Lovely lady Mari on the hotel desk was friendly, cheerful and very helpful on check in. Apartment was spacious and clean. Kitchen equipped for cooking simple meals like a cooked breakfast. Tv in lounge and bedroom. Plenty of tea and coffee. Ice in freezer. Balcony with a table and chairs. Good shower. Plenty of towels and toilet roll and shower gel etc. Fantastic location right in the city. Parking not free but right behind the apartments. We used the NCP car park which was £9.95 if you use the app to book.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Apartment was very noisy window were old and not soundproof Also £250 holding bond should be payed back asap not held for 3 days

    Stayed in July 2024

  • Reviewed: 21 July 2024

    9.0
    Great stay!
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It was just so hot in the apartment. The weather was great so the apartment soaked up the sun. It was beautiful great to have aircon or more than one fan!

    Great space! Great location Staff were lovely

    Stayed in July 2024

  • Reviewed: 20 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike, the area is under development.

    Newly decorated rooms, very nice.

    Stayed in June 2024

  • Reviewed: 20 July 2024

    8.0
    Great appartments in the center of the city
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights

    There is no lift in the building - just be ready for it. It was so much noise from the street.

    They provide everything you need for the short stay on the kitchen. There is a spacious lounge with the comfortable sofa.

    Stayed in June 2024

  • Reviewed: 30 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The bed I got bad back from Was hot and opposite rooms banging of doors very loud

    The location was perfect Facilities were great Staff were approachable

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No lifts

    Very clean ideal location

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    Lots of work to get started but finally was able to relax after a couple hours.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Lots of vagrants in the area and the security door didn’t lock in the lobby. WiFi didn’t work until the morning we checked out. Apparently regular problem. Washing machine had the water turned off when we arrived. Up 4 times in the night messing with the washing machine hoping to have dry clothes by morning. Required 3 trips up and down the 5 sets of stairs going to the reception trying to try and resolve the issues after check in that night. Had to be out to the parking lot to pay by 7am. Should have parked in the other lot that was 3x the price after all. Once they get the issues worked out I would probably stay again.

    Beautiful big new room. Great location in the middle of the pedestrian only area.

    Stayed in June 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The property looked really nice and was great all together

    Stayed in May 2024

  • Reviewed: 19 September 2024

    10
    This was perfect for a city centre stay
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There was no chair in the bedroom

    The location was perfect and the staff very helpful. The apartment had everything needed and offered free tea and coffee.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    5.0
    Sort the smell out and the reviews would be better
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    The room smelt of drains

    Location

    Stayed in September 2024

  • Reviewed: 13 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Sink! It was so small, even tiny, the water was everywhere

    Location. Lady on reception was very nice and trying to help with everything!

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Lovely spacious and spotless apartment in the heart of Gloucester. We loved our stay!

    Stayed in August 2024

  • Reviewed: 27 August 2024

    1.0
    Southgate is more akin to the Wild West than an English high Street
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Very noisy late into the night and early morning. Pizza place underneath the apartments open late. Early morning deliveries to pub across the way and Tesco Express from 5:30 am. The apartment building first floor is currently being refurbished and workmen commence at 8am.

    It was central

    Stayed in August 2024

  • Reviewed: 27 August 2024

    10
    it was extremely cosy and exceeded my expectations i would definitely stay here again !❤️
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Potentially having to go through the hassle of booking it again as the dates i accidentally picked were 2 months away.

    I enjoyed how close everything is as it’s based on the centre there were so many shops which was so helpful! I also liked the 24 hour front desk so very helpful!

    Stayed in August 2024

  • Reviewed: 26 August 2024

    10
    I thought the the apartment was excellent and exceed my expectations
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a mirror in the bedroom

    Didn't have breakfast

    Stayed in August 2024

  • Reviewed: 22 August 2024

    1.0
    drama. I do not recommend. the service is terrible and leaky
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    the service is dramatic i was treated very badly in this apartment and i travel every week and i have never had such a situation. i was thrown out of the apartment 3 nights earlier. my things were stolen during my stay. i was not given a refund of my deposit or money for 3 nights that i did not spend there. as it turned out my friend had the same situation there. i suppose that is how they make money. i had 10 min to pack my things when the service was standing behind me. i do not recommend this apartment. there are many more nice places in gloucester. do not eat there if you want to spend your trip peacefully. after staying in this apartment i am minus 500f

    the apartment is very nice but it is very hot in it the windows open 15 cm

    Stayed in August 2024

  • Reviewed: 10 August 2024

    10
    The welcome. The room fantastic
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    All off it

    It was amazing

    Stayed in August 2024

Showing 1 – 25

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