26-28 Sussex Gardens, Westminster Borough, London, W2 1UL, United Kingdom
#968 of 1,009 hotels in London
Guests' ChoiceBased on 751 hotel reviews
5.1Cleanliness
5.7
Comfort
5.4
Location
8.0
Facilities
5.0
Staff
7.2
Value for money
6.2
Free WiFi
6.4
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End of dialog contentReviewed: 3 May 2024
Jennifer
United StatesNot much in the way of materials
Location
Stayed in April 2024
Reviewed: 29 April 2024
Iain
United Kingdomso so basic .. looked tired and dirty.. no coffee cup or drinking untensil.. tv remote did not work.. tv did not work.. no lift .. 5 th floor room and not advised until of the steep stairs until arrived.. bed springs were sticking up just under the mattress cover .. but the place was cheap!
location only and cheap price
Stayed in April 2024
Reviewed: 25 April 2024
Steve
United KingdomRoom key had to be handed in before going out, with the assurance that there was always someone on the desk 24 hours. Of course, when I got back at around 10.30 in the evening, there was no staff at reception, just a note pinned to the outside door saying they would be back in five minutes. After about five minutes another guest appeared and let me in. After another few minutes a member of staff turned up at the desk to give me my key. As this is a budget hotel I expected stairs. However, the last flight of stairs are very small and twisty with no adequate banister. I didn't like going up and down them. There was a bar of soap, but no shampoo. There was no kettle or tea bags. The duvet was rather light and small, so I woke up cold a number of times. As it was the fifth floor with a tricky flight of stairs, I didn't fancy going down to ask for an extra blanket. All in all it was an acceptable room for the price. If staying here again, I would request a blanket, and a lower floor. I am unlikely to stay here again though as I didn't like being kept waiting outside the hotel when I wanted to go to my room to sleep. I'd prefer to keep my key and be in control of letting myself in.
Budget priced room in a useful location for me. It was clean. The staff were friendly. There was an en-suite. There was a working tv. It didn't smell. Reasonably quiet. It was pretty much as you'd expect for a budget hotel. The room is small, but adequate. There is a decent window with a view of the street. The en-suite with shower is very cramped, but can be used. The lights and sockets work, and are in reasonably useful places.
Stayed in April 2024
Reviewed: 24 April 2024
Mykyta
United KingdomVery old windows - too noisy.
Stayed in April 2024
Reviewed: 21 April 2024
Johannes
DenmarkBed
Very cheap, but OK. Bed Way to soft, and bathroom extremely smal. Clean
Stayed in April 2024
Reviewed: 11 April 2024
Basheer
NorwayNot clean, I couldn’t take shower, Cold water, very small bathroom smaller than the buses toilets. The room 505 is so small as well.
It is not expensive and the location is perfect. I do recommend it for one night only.
Stayed in April 2024
Reviewed: 2 April 2024
Ana
SpainThe mattress was a little bit uncomfortable.
The location.
Stayed in April 2024
Reviewed: 29 March 2024
Håcan
SwedenFair, cheap accomodation close to everything.
Stayed in March 2024
Reviewed: 25 March 2024
Harri
FinlandTough stairs, bad bed, noisy room
Stayed in March 2024
Reviewed: 19 March 2024
Jana
Czech RepublicReally very small room, creaky floor. But for the price I didn't expect luxury - only for sleeping suits.
Good accessibility (by public transport) to the centre and the airport. Nonstop (friendly) service at the reception
Stayed in March 2024
Reviewed: 13 March 2024
Elsa
United KingdomRoom was tiny, bathroom was like you get on a sleeper train and no lamp in room.
Very good value and was pretty clean. Staff were friendly and helpful. Excellent location
Stayed in March 2024
Reviewed: 3 March 2024
Nixy
United KingdomIt would have been nice to have had a kettle and hot drinks facility.
Staff were really friendly and helpful.
Stayed in March 2024
Reviewed: 2 March 2024
Kyle
United KingdomNo lift so had to carry suitcase up to the fifth floor, shower was quite dark as one light didn’t seem to work
Excellent location, 10mins walk from Marylebone
Stayed in February 2024
Reviewed: 1 February 2024
Sergio
Brazilit dont have options, water, coffee, soap...
The room is tiny, the furnitures are simple and old, the beds are ok, the bathroom is just fair
Stayed in January 2024
Reviewed: 29 January 2024
Mustafa
United KingdomSmall rooms. No lifts Long stairs No breakfast
Location and polite staff
Stayed in January 2024
Reviewed: 26 January 2024
Elizabeth
United KingdomNo hot water and the TV had no signal on the second day
Convenient location
Stayed in January 2024
Reviewed: 6 January 2024
Riccardo
Italythe hotel was good but we didn’t have the toilet brush, an hairdryer, any kind of shampoo and co. and we had just one towel per person.
the location was really good and the staff was kind
Stayed in January 2024
Reviewed: 3 January 2024
Rita
United KingdomRoom, bathroom , lobby , stairs
Location and staff
Stayed in December 2023
Reviewed: 31 December 2023
Mahmoud
United Kingdomthe room is so small to the point I was unable to do move well in it. the toilet is so small no lift
the location is great. close to underground stations as well as to the city center. Multicultural area.
Stayed in December 2023
Reviewed: 28 December 2023
Snowy
United KingdomAlways change the price and many rules
Location
Stayed in December 2023
Reviewed: 23 December 2023
Barry
AustraliaTiny bathroom. Could not get hot water in shower. TV was unreliable.
Convenient to Paddington station
Stayed in December 2023
Reviewed: 19 December 2023
Darren
United Kingdomhowever didn't expect to walk up 51 stairs to my room, the shower was always cold, made such a noise, I was conscious of using it and disturbing the neighbouring rooms. although very basic, it does provide a tv, but not facilities to make drinks.
location wise it is very central on the circle line tube, didn't have to check out till 11am.
Stayed in December 2023
Reviewed: 18 December 2023
Masha
UkraineThe window in the room did not close, it was cold and noisy from the street. Uncomfortable shower, no hairdryer
Good location, 10 minutes from Paddington station, good price
Stayed in December 2023
Reviewed: 17 December 2023
Dat
United KingdomOld, dirty and cold, no heater
None
Stayed in December 2023
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