Nothing.

Fab pool, gym, restaurant food, very friendly helpful staff. Very relaxing location and atmosphere.

Stayed in November 2024

The only things I could criticise is not having a tea/coffee station in the room, although u can have room service, somtimes it is nice to be able to just make ur own in the room. The saunas in the spa area weren't the best unfortunately, having the men's and women's separate was strange as me and my partner couldn't sit together in one. Also, the cold shower wasn't working. Other than that it was amazing.

Very beautiful hotel. Very spacious and nicely decorated, staff were very friendly, welcoming and laid back and we also received a free room upgrade. The room was very spacious with a large bed that was comfy, a nice big en-suite and all the necessities supplied such as a fan, hair dryer, decent towls, tv ect. Hotel was kept nice and warm throughout since it was cold weather outside so felt nice and cosy. Was very clean and well presented thoughtout the hotel too. Spa area was nice and clean with all the facilities and stuff needed such as free towels, drinking water to use and free lockers. The hot tub was very relaxing. Resturant was great, with breakfast and dinner being served which was delicious, and the service was also great. Checking out was at 12pm, so not being rushed out too early in the morning, which was nice. Would definitely stay here again and recommend to others.

Stayed in November 2024

The restaurant was a bit soulless and the food was overpriced. However, the Sunday Roast was very good and we had an excellent waiter.

Friendly, clean and very comfortable. The pool and gym facilities were lovely, and only a short drive to Rye.

Stayed in October 2024

The room on the second floor seemed a little hot

The staff were so welcoming and friendly. The food and cocktails were really good. My dog was also really happy there ☺️

Stayed in November 2024

Bathroom facilities of our room need updating. Top rooms not suitable for a tall individual, quite claustrophobic.

Fantastic staff. Very helpful, friendly and accommodating. Lovely relaxed bar area.

Stayed in November 2024

Bathroom didn’t measure up to the room. Old and needs updating, harsh lighting, nothing on walls etc.

Lovely room with comfortable bed. Nice surroundings and building. Nice staff.

Stayed in October 2024

Location and bar / lounge and leisure facilities

Stayed in October 2024

The Spa was very limited, what we believed to be the Steam Room was out of order and for some reason the Sauna was split in two (which is a first for us and must have been designed in Victorian times) one in the men’s shower / toilet (and presumably one in the ladies too), so as a couple we had to split off which is obviously not ideal. The hotel is dog friendly and we had one barking late at night (>11pm) and early in the morning (<7am) in the room next to us. Wi-Fi signal in our room was poor and kept dropping out.

Staff were very friendly, and the room was spacious and comfortable. We did not eat in the restaurant so can’t comment on this.

Stayed in October 2024

Sadly our bathroom was dated and dreary, the floor tiles were lifting by the shower area.

The meals were good quality.

Stayed in October 2024

Room noisy from others in corridors at time Staff lovely but very thin on the ground

Wonderful swimming pool and hot tub area

Stayed in October 2024

The room was too hot even with windows open.

Location , grounds the spa was nice,

Stayed in October 2024

Access through front door- a simple hand rail would have helped, but instead a step and a member of staff were kept in a cupboard for my convenience

N/A

Stayed in October 2024

Nothing.

We liked the Location of this hotel it meant we could go for a good walk in the countryside and were only a short drive from Rye. We liked the staff very much. They were relaxed but attentive and did not rush us when eating. The food was excellent, very fresh. The pool.

Stayed in October 2024

We couldn't turn the radiator down ..it seemed to be on lowest setting but room was pretty hot. It would have been nice to see cereal and fruit at breakfast.

Staff very polite and friendly. Leisure suite very good. Nice location.

Stayed in October 2024

Staff were super friendly, food was delicious, room was very comfortable. Location was also great.

Stayed in October 2024

The front door has a large gap at the bottome and it lets a lot of light in the room at night in the dark. I couldn't seem to turn the landing lights off? I eventually put a towel on the floor to block the light. But it is in your face if you lie on the right. In the room every time I moved the floor creaked. So even sneaking to the loo at night was a very noisy move! I was in room 51 and behind my head was a room that seemed really close. I could hear them talking, opening and shutting doors allsorts! it felt like there was just plasterboard between us. As a female alone I didn't like it, I felt quite vulnerable, it woke me up loads hearing him talk then being intimate! scared me to death, thought someone was being attacked! Not sure if a bit of soundproofing would really help that room. Apart from the noises it was wonderful. Just thought I'd share as I bet you don't get to sleep in every room.

good towels, super clean bathroom. Good lighting and comfy bed.

Stayed in October 2024

Felt hotel could do with some decorative improvements, a little tired. Breakfast is extra and relatively expensive as items charged separately, increasing the room rate unless you don't eat.

Staff excellent, thank you all. Nice environment. Breakfast good. Rooms basically clean. Nice massage [thank you Vera] Good parking. Easy drive to Rye and surroundings. Nice pool, jacuzzi. Well run.

Stayed in October 2024

The service was very friendly and attentive.

The room was spacious and the bed was very comfortable. The breakfast and dinner menus were slightly limited for vegetarian and vegan choice.

Stayed in October 2024

Nothing

Everything! Beautiful restaurant, cute little spa area, good parking

Stayed in October 2024

Staff, food

Stayed in October 2024

The shower could have been hotter but was just about OK. Even if you have a room on the ground floor there are a few stairs which may be an issue for some people.

Lovely staff, really nice food both for dinner and breakfast and very quiet. We had a dog who loved it and enjoyed the free treats by the front door. Nice swimming pool.

Stayed in September 2024

Would have preferred buffet breakfast.

Excellent food.

Stayed in September 2024

Swimming pool is excellent

Stayed in September 2024

Food a bit pricey and breakfast portion small and no fresh fruit option

Good pool and gym

Stayed in September 2024