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Reviews of Cambridge House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

144 - 146 Tenison Road, Cambridge, CB1 2DP, United Kingdom

#31 of 37 hotels in Cambridge

Guests' Choice

Review Score

Based on 1017 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    7.5

  • Value for money

    7.7

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 29, 2023

    8.0
    Convinient and Comfortable Stay
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night

    Due to our room being on the ground floor, right next to the entrance , it was noisy at night - people kept on going in and out of the door.

    The room was very comfortable and clean. The location was very close to the station which is very useful. The shared kitchen was clean and had access to filtered water.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    7.0
    Great access and comfy.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room backed on to laundry which was noisy late into the night.

    Very good location for the station. Rooms clean and comfy.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 3 nights

    The staff was unfortunately impossible to join and the phone number provided on Booking.com doesn't work. I discussed this with another guest who had the same experience.

    Super convenient location and easy access from the train station.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom was rather small.

    The room was very clean and cozy, with enough space for a solo traveler. Location is very convenient, near the train station and easy access to the city center.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Lovely place to stay for the night
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was very small

    Very nice room and comfy bed. Good location.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Loft Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The wifi was terrible. No connection at all.

    The location is really good, 5 min far from the train station

    Stayed in October 2023

  • Reviewed: October 14, 2023

    6.0
    Convenient and comfortable - very close to the station
    • Business trip
    • Group
    • Compact Double Room
    • Stayed 1 night

    Although there was a communal kitchen area - which was very clean and well-kept - I would have really loved a kettle in the room. Again, I am pleased that there was information about checking-in, however, there was an almost excessive amount of long emails of instructions, then requiring an app download before receiving the key code. After booking, I was required to pay a deposit in case of damages, which for me was pretty expensive as an extra 'cost' after booking, though I am sure it was hidden in the small print somewhere.

    Great location very close to the station with a nice big room too. Informative and regular communication from the company regarding check-in. I was grateful that during my stay the communal kitchen was open 24 hours as I arrived late after work.

    Stayed in September 2023

  • Reviewed: October 14, 2023

    6.0
    emmm, I can bear if it is just one night
    • Leisure trip
    • Solo traveler
    • Loft Compact Single Room
    • Stayed 1 night

    really a small room

    Stayed in August 2023

  • Reviewed: October 14, 2023

    7.0
    A lovely house with amazing rooms
    • Leisure trip
    • Couple
    • Loft Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some of the furniture was a bit dated and you had to go to the kitchen to get a drink

    The door lock was safe, the layout of the room was lovely and the bathroom was amazing

    Stayed in October 2023

  • Reviewed: October 6, 2023

    7.0
    Not a bad hotel but things can improve
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    The sofa is semi-broken; table is small; bathroom ridiculously small and slippery. The staircase was too steep and narrow. Otherwise everything is ok.

    Location. Bed is comfortable. Good room space. The self checkin/checkout is quite convenient.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    7.0
    Fine, but the very tight bathroom configuration needs rethinking!
    • Leisure trip
    • Solo traveler
    • Compact Double Room
    • Stayed 1 night

    I would have had difficulty getting to the toilet if I were of bigger build; & (to be frank) it is so tight a space that it is very difficult indeed to stand whilst using toilet paper! The overhead shower faucet was fixed so that it pointed to one side, and there was no way to raise the hand-held faucet above chest height - showering took much longer than it ought to have.

    Comfortable bed, clean modern room.

    Stayed in October 2023

  • Reviewed: September 29, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Fan can’t turn off in the bathroom, it’s too loud to sleep!

    Stayed in September 2023

  • Reviewed: September 27, 2023

    7.0
    Pretty good overall
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    Television didn't work

    Size of room

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was a bit small but ok

    It all was good 👍 near to the railway station

    Stayed in September 2023

  • Reviewed: September 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pin pad doors were abit confusing and we had trouble getting into the building and our room. We were pretty tired upon arrival. The floor was very creaky, the bedside lamps didnt work and the shower was difficult to use. You could not use the shower for more than 3 minutes as the sink didnt drain fast enough and you had to let it drain before turning it on again. You could only use the handheld as the top faucet of the shower would sprinkle out of the shower making it a slippery dangerous mess when you got out. If you wanted to make a cup of tea you have to go out of the room, down the steep flight of stairs and make it in a communal area. That is fine, but if you were making two cups of tea and some instant noodles - it was abit tricky and a strenous process!

    Good Location and a very spacious room with a comfy bed. A good place to put your belongings and sleep.

    Stayed in August 2023

  • Reviewed: September 24, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Difficult to contact with staffs

    Close to train station and very clean

    Stayed in August 2023

  • Reviewed: September 23, 2023

    7.0
    Easy clean stay, but strong tobacco smoke smell throughout building
    • Leisure trip
    • Couple
    • Loft Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The main issue is the smoking area outside the back door - the smoke goes all the way to the top floor and the corridor and room both smelt strongly of smoke. Move the smoking area a little away from the open door!

    Clean and comfortable, close to the station and town centre. Modern furnishings

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Brief stop at CBG
    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights

    "This lodging proved to be an ideal base for exploring a moderately-sized city. The room was generously sized, the bed was of decent quality, and the surroundings were peaceful."

    Stayed in September 2023

  • Reviewed: September 19, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Compact Double Room
    • Stayed 1 night

    Bedside table lamp would be an advantage

    Stayed in September 2023

  • Reviewed: September 10, 2023

    7.0
    But I would stay again if other things was added.
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night

    There was no: Bar Fridge in the room Breakfast table in the room Drawers or cabinets to store clothes Also, cutleries, spoons, forks, butter knife, plates, bowls, glassware etc. not available. We did not request for these prior to arriving. Maybe if we requested these COULD be provided. Not sure if these would be free of charge.

    Pin Code entry so no need for keys. Room was very clean. Bed was very comfy. Toilets was very clean. Aircon machine was provided. Clean Bath Towels. 10 min. walk to Sainsbury Express, Subway, Coffee shops. 20 min. walk to High Street for restaurants etc.

    Stayed in August 2023

  • Reviewed: September 1, 2023

    8.0
    A quick visit to Cambridge
    • Leisure trip
    • Family with young children
    • Loft Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately, there's no elevator in the hotel, so we had to carry our bags up a number of flights of very steep and narrow stairs to get to our room on the top floor (of three floors). Our room seemed clean enough, but the floor was very sticky! We could tell that it had been cleaned. However, most likely the concentration or ratio of detergent to water was much too high, and it left a sticky sort of film all over the floors. The bathroom was very small, but functional. The TV worked well, but it was in a strange position not facing the bed, and it was fixed to the wall so we couldn't turn it towards the bed.

    The location is very good. It's in a quiet neighborhood close to the train station and just a short walk to the bus stop. We had a good night's sleep, and coffee was available in the kitchen downstairs any time.

    Stayed in August 2023

  • Reviewed: August 30, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Loft Double Room
    • Stayed 1 night

    The room was very small and it was not exactly great value for money

    It was private

    Stayed in August 2023

  • Reviewed: August 27, 2023

    6.0
    Not my first choice in Cambridge
    • Business trip
    • Solo traveler
    • Loft Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The aircon was very loud and I couldn't use it overnight. The kitchen was closed in the morning, so I couldn't make coffee for myself.

    The room was clean, and equipped with almost everything you would expect. The hotel is located close to the city centre and main rail station.

    Stayed in August 2023

  • Reviewed: August 27, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Difficult to communicate with staffs

    Very close to the Cambridge train station

    Stayed in July 2023

  • Reviewed: August 20, 2023

    6.0
    Ok value for money but customer service let’s this property down.
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The keyless entry was an issue. I did not receive the email with the access code. I rang the property three times and no one answered. We then went and rang the doorbell. We waited outside for 15 minutes running and no one came. In the end another guest let us in and eventually we found a member of staff who was very rude but gave us the code. Very poor customer service. Also the bathroom was tiny. Sitting on the toilet was very difficult due to closeness to the sink and the water pressure was quite bad.

    Location was great. The room was clean and the bed was comfy.

    Stayed in August 2023

Showing 76 - 100

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