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Reviews of Cambridge House Hotel 2 stars

144 - 146 Tenison Road, Cambridge, CB1 2DP, United Kingdom

#30 of 36 hotels in Cambridge

Guests' Choice

Review score

Based on 984 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    7.5

  • Value for money

    7.7

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    I've stayed multiple times in various rooms and my biggest frustration is the fixed shower heads that send out the tiniest streams of water that go everywhere except where you want them. Flexible shower heads would be a superb upgrade.

    Location is the reason I book the hotel. Its clean and comfortable enough if you are traveling for work.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Cozy Stay in Cambridge
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    However, we encountered a couple of minor hiccups during our visit. Firstly, the noise from outside was noticeable, which slightly disrupted our sleep. Additionally, the room was a bit chilly at night, despite our efforts to adjust the temperature. Besides this, we were surprised by the incidental damage deposit of £50 requested the day before our arrival, but the process was smooth, and the value was promptly restored the next day without any hassle.

    My boyfriend and I had a delightful one-night stay at this Cambridge accommodation. The room had a cozy ambiance and comfortable bed, ensuring a restful night's sleep. The bathroom amenities, including shower gel and shampoo, were a thoughtful touch, adding to the overall convenience of our stay. The provision of coffee, tea, and a machine with hot and cold water was a welcome bonus, allowing us to unwind and refresh at any time during our stay. Overall, we thoroughly enjoyed our experience and would highly recommend this accommodation to anyone visiting Cambridge. The combination of excellent facilities, great location, and comfortable amenities made our stay truly great.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    6.0
    Lovely place, check in process causes unnecessary stress..
    • Leisure trip
    • Solo traveller
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad experience with check in… staff talking to us through a ring doorbell. We hadn’t been able to check in online, the notification said I hadn’t paid when I’d paid in advance. It was a shambles to be honest. The idea is good but it didn’t work for either of us in two different rooms due to the check-in link online not working and trying to talk to someone in possibly another country on an intercom when noisy traffic was passing. It worked in the end but there was 15 mins of unnecessary stress …

    Lovely room, good location for Cambridge Junction. Hot drink’s available, very comfortable and clean.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    6.0
    Comfortable clean room.
    • Leisure trip
    • People with friends
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    Personless hotel so everything is done by codes which is great when it works but not so great when it doesn’t. My room code did not work and I had to wait an hour until it was sorted. They staff worked really hard to get it done for me but the hours wait meant I was late for my plans.

    Good location

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Happy with my stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Heating in the room was inconsistent.

    The room met my standards

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Just the job for my overnight stay
    • Leisure trip
    • Solo traveller
    • Loft Double Room
    • Stayed 1 night
    • Submitted via mobile

    * It's a shame there's no kettle - I brought my travel kettle though. * The windows don't fit very well so there was some traffic noise.

    * Cheap and cheerful - I was at a university event so wasn't in the room very long, so it fitted the bill perfectly. * Very good location - easy to get to from the train and an easy walk to the city.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Not much use having a kitchen given there were no plates, cutlery, utensils or glasses etc. Definitely wasn’t worth paying extra for.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    7.0
    Budget friendly
    • Business trip
    • Solo traveller
    • Loft Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Some mould on bedroom ceiling. Couldn't work TV. Couldn't switch shower from hand held to ceiling head. No kettle in room.

    Clean and comfortable bed. Good room temperature. Pin coded entry worked well. No noise disturbance from other guests. Good price for the location.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Generally comfortable but not really a quiet room. Good jumping off point for exploring Cambridge
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 3 nights

    Room was by the front door, so those happy and more-than-likely tipsy souls (bless their cotton socks) returning in the small hours woke us up several times. I did ask to move, but hotel was full (it being the weekend I suppose).

    Location was fair - bit of a step to centre; but arriving and leaving by train, it was near to station, which was helpful. Room was clean and comfortable. The kitchen with complementary tea and coffee was an excellent and appreciated touch. While the room was on ground floor and to the front, at least it had smoked glass. Street noise generally stopped after rush hour.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    No tea or coffee facilities in our room. The mattress was spongy. Lots of noise from above. Parking cost £20. Tv kept freezing.

    The location

    Stayed in April 2024

  • Reviewed: 2 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's not really convenient to contact with the owner

    5mins to the train station

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Actually short stays pretty good.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I personally presumed that, this was a hotel, however it's all remote. But actually short stays it's pretty good.

    Very clean, great location.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Nice clean place to stay.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Good quiet location. Easy walk into heart of Cambridge passing numerous eateries. Adequate room and safe parking to rear.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Welcoming, comfortable, clean. Super convenient location for Cambridge sights and train station.
    • Leisure trip
    • Solo traveller
    • Loft Compact Single Room
    • Stayed 2 nights

    Very convenient for the railway station, trains to central London and Standsted airport. Clean and friendly. I have been back here several times and would definitely come again.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower not great

    Clean and comfortable

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good value overnighter, ridiculous check in process.
    • Leisure trip
    • Solo traveller
    • Loft Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ridiculously over complicated check in procedure when all I needed was a room number and a four digit code. I also objected to having to post a £50 deposit through my credit card, a new one on me.

    Location.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Loft Double Room
    • Stayed 4 nights

    Window was poorly fitted and communicating with staff via whatsapp was tricky. Make sure your phone has battery when you get there or write down the code! There was some confusion with invoicing as well, which was sorted out fine.

    Cosy room nice and close to the station. Luggage storage after the checkout date was a lifesaver.

    Stayed in February 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpark was too expensive

    The room was big

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Unfortunately, there are some flaws: poor quality window glasses and shaky, that you can hear the traffic or people talking on the street, right downstair. And the bathroom, despite being modern and clearly recently renovated, was so narrow that to sit on the loo you had to bump into the sink, (not suitable for people with limited mobility, this room was booked last minute for my parents and they struggled a little bit). Maybe it was just that room in particular, but overall a good value price for Cambridge!

    The location of the hotel is excellent, right behind the station street and near the city center. The room was comfy, clean, and spacious, the self-check-in was easy and immediate.

    Stayed in February 2024

  • Reviewed: 6 March 2024

    8.0
    Good hotel
    • Business trip
    • Solo traveller
    • Compact Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy from neighbors and road near the hotel

    Comfortable bed, spacious room

    Stayed in March 2024

  • Reviewed: 6 March 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I was sent a partial message about interfering with fire alarms that had no resolution, despite my response. I didn't appreciate that.

    Great location and easy access.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Loft Compact Single Room
    • Stayed 2 nights

    I did however feel that the towels were looking a little tired compared to previous stays.

    I have stayed at Cambridge House on several occasions and the fact that I have returned should speak for itself.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Loft Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room needed more storage for luggage. A kettle would be nice. Was noisy as close to main street and windows weak.

    Close to the train station and not too far to the center of cambridge. spacious room and self service check in so accessible anytime.

    Stayed in January 2024

  • Reviewed: 21 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Compact Double Room
    • Stayed 1 night

    The room was a little dirty. There were stains on the sheets and hair and dust on the floors.

    Very close to the station. Generally good facilities and simple, self-check in. Rooms are comfortable and quite quiet. A good array of toiletries available.

    Stayed in January 2024

Showing 1 – 25

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