Good location and lovely staff.

Stayed in April 2024

Nothing

Location. 20 minute walk to O2 Good car park Staff very friendly Room good Average breakfast

Stayed in April 2024

Waiting at the reception to pay for items picked up from the reception cooler.

Location, cleanliness, food options, parking

Stayed in April 2024

Unfortunately I didn’t like the fact that the cleaning staff knocked the door and literally opened the door after 5 sec. It didn’t even give me time to get out of the toilet. And for me that is a really no, no. I could give all starts to this hotel but that made uncomfortable. Just to ask me if everything was ok . After 3 minutes I was back in the toilet and they nocked again , to ask me if I need my room to be clean. Again I politely said I didn’t need anything . But then I lost my interest to go back in the toilet . Unfortunately didn’t like that . Of course I will definitely recommend because apart of that everything else is excellent. The suggestion I make is , the staff should wait a bit longer before opening the door . Thank you all the best

Already know London and I pretty much like everything , there is no specific place that I like more , it’s all the same to me

Stayed in April 2024

Check in process was slow and we couldn’t check in until 3.40pm because the key card wouldn’t work 3 times

Stayed in April 2024

The sofa bed is just too small and uncomfortable for two kids. I really hope hotels start offering proper beds in family rooms at some stage! Oh and PLEASE stop replacing towels off the rails - we're totally happy to use them more than once! There's a sign saying they wont replace them unless you throw them on the floor but in the end they're still being replaced which is totally unnecessary.

Very clean and staff were absolutely outstanding! Everyone was so friendly and looked after us so well, they absolutely deserve an award! The pillows were very comfy and the main bed just perfect. We also loved the location as its only about 15mins walk to North Greenwich underground and the Jubilee Line. In general, Greenwich is a fantastic place to stay and this hotel is a very good base.

Stayed in April 2024

Breakfast wasn’t the best as food was cold and cutlery wasn’t replenished, but was eatable and fine for a one night stay.

Staff were very polite and made an effort to make the visitors feel welcome. Location was very good - close to studio 338 and the o2 arena. Beer on tap was good for a hotel.

Stayed in April 2024

The breakfast - only one out of 3 coffee machines working and even that one was temperamental. This led to people queuing.

The location was great, the staff was very friendly and helpful, the bed was comfortable

Stayed in March 2024

Not keen on chain hotels. No character

Close to O2. Breakfast

Stayed in March 2024

Issues on check in - queries about payment & booking had to wait to be dealt with

Location & Breakfast

Stayed in March 2024

Spacious clean rooms, comfortable beds, breakfast included and above all, an excellent location for a wonderful visit to the O2.

Stayed in March 2024

Bit on the pricey side

Staff were excellent. No requests were too silly and they responded quickly

Stayed in March 2024

The only negative I can mention, which is really nit picking but we were unable to get lunch from the bar area and was told no food until 530pm. Plus breakfast was a bit limited, no fried eggs or hash browns.

Hotel was lovely and clean.. The lady on reception was exceptionally attentive, friendly and helpful. We were very happy to find we had interconnecting rooms which was perfect for us. The rooms had everything we needed, lovely comfy bed and pillows. Perfect location for attending the O2, 15 minute easy walk. Thank you.

Stayed in March 2024

Bar - most of beer pubs were out of service - all Lager.

Good size bedroom, location and free breakfast.

Stayed in March 2024

There were no draft beers available in the bar.

The staff were very friendly and accommodating and the room was comfortable and quiet.

Stayed in March 2024

Overpriced for a 1 night stay

Location

Stayed in March 2024

Bit tired and dated in some areas of the building and bedroom.

Location and staff were very welcoming and helpful.

Stayed in March 2024

Breakfast!! Maybe we went in at the wrong time but the bacon was swimming in grease .There was no taste to the scrambled egg and the coffee was really bitter . Would prefer next time the option not to have breakfast and eat elsewhere

Beds were really comfortable..had a good nights sleep . Ideal if your going to do stuff at the 02,literally a 5min walk Staff were very helpful and attentive Room wasn't very big but adequate for a night or two . Bathroom was quite small but again ok for a couple of nights,the shower was lovely and hot .. Would definitely stay here again I'd doing stuff at the 02

Stayed in March 2024

Bathroom shabby. Not in the cleanest condition in the room. Carpets bitty too.

Breakfast and communal room cosy and clean.

Stayed in March 2024

The rooms weren’t very big, and the restaurant wasn’t open on Saturday 23rd March. Breakfast was average.

Friendly staff, clean and comfortable, walking distance from the O2, and very close to several restaurants and a cinema.

Stayed in March 2024

Breakfast area quite small with no real flow, and people getting in each other's way, but food was tasty.

Perfect location for the O2. Comfortable, clean. All staff were very friendly and helpful.

Stayed in March 2024

Was slightly disappointed that there wasn’t more choice of hot food breakfast but was still satisfactory

Perfect location for the o2 event we attended. About 20min walk.

Stayed in March 2024

Beautifully clean and fresh. Staff so friendly and helpful. Great buffet breakfast. Close to the 02.

Stayed in March 2024

Perhaps the layout of the breakfast area could be more streamlined. The issue was everything was spread out so a bit all over the place.

Warm, comfortable and within walking distance of the O2. Perfect place with a good shower and a comfortable night. Perfect night

Stayed in March 2024

Bathroom few things needed fixing I.e tyle damaged and metal thing coming away from shower.

Comfortable bed, very clean and good location to the 02 arena.

Stayed in March 2024