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  5. Reviews of Holiday Inn Express London Luton Airport, an IHG Hotel

Reviews of Holiday Inn Express London Luton Airport, an IHG Hotel 3 stars

2 Percival Way, Luton Airport, Luton, LU2 9GP, United Kingdom

#5 of 20 hotels in Luton

Guests' Choice

Review score

Based on 9280 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with One Double and One Sofa Bed
    • Stayed 1 night

    Very close to Luton airport. Good breakfast.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    I am satisfied with their services
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner

    Location and cleannesses

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The air in the room was extremely dry and I had a very hard time sleeping because of it.

    Clean, convenient and close to the airport.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with One Double Bed - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Bed was very uncomfortable

    Easy check in

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with One Double and One Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Lovely staff , Close to the airport , close to the stop

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast included should be optional. Service in the bar was slow

    Closest hotel to the airport and friendly staff

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Easy access friendly staff clean and conformable

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Good value
    • Leisure trip
    • Couple
    • Double Room with One Double Bed - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Lower ground floor room at street level a bit strange.

    Great value for money, great location.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    My jeers was a bit dry, not as expected.

    So good to be able to walk to airport. Staff v friendly. Nothing too much trouble. We had a problem with a previous booking, they went out of their way to make it right for us.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with One Double and One Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The sofa bed in our room was so bad and uncomfortable I could not get any sleep at all in it f9r the 2 nights at least my kids had the main bed and the shower was terrible it kept getting cold then hot all the time it was not pleasant 😪

    I really liked the staff there they war all so helpful and friendly especially a young ladies called Poppy she was so nice

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Nice Stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Breakfast and cleanliness

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Clean and bright, lovely breakfast
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, bright and staff were great.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Great Airport Hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No taxi available for early morning flight. Appreciate not hotel's fault but annoying, due to works at Luton Airport.

    Always comfortable, you know what you are getting. Staff at Bar very helpful.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with One Double and One Sofa Bed
    • Stayed 1 night

    The only minus was that the sofa bed was sqeezing when my son turned so we had some sleeping issues. Also that hot breakfast comes after 06.00 so we missed it - therefore breakfast for us was very poor at 04.30 and coffee from the coffee mashine was not good at all.

    Nice hotel in walking distance from the gate terminal which was amazing for us having to catch a flight at 07.00. From our bedroom we could see the aircrafts parked, so funny and interesting :-) It was clean and the personel was very quick and welcoming.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Stop over for early flight.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was comfortable And quiet.

    Location is brilliant.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much to dislike

    Convenient location, walking distance to Luton Airport Terminal.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    The closest accommodation to the airport!
    • Leisure trip
    • Family with young children
    • Double Room with One Double and One Sofa Bed
    • Stayed 1 night

    The only small problem was with the shower, where the temperature of the water could not be adjusted, it only flowed completely hot. I reported this to them in the morning at the reception, for which they were grateful to me, so that someone staying in the room behind us would not be injured.

    Everything was excellent. The reception is nice, the room is clean and comfortable. Breakfast was served from 4 am and there was an option to take away, for people like me who can't eat breakfast that early in the morning. We experienced something for the first time in our room. We had an unusual door that closed the bathroom when opened from the toilet and vice versa. The best thing was that the airport can be reached on foot, safely in 8 minutes. Thank you for being where you are!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location for the airport as this was why we chose this hotel.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Convenient airport hotel, short walk and comfortable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Car park charges, "reduced" rate of £15 for overnight guests. Beware!

    Early continental breakfast for travellers (but very limited - cereal & toast). Rooms had good soundproofing. Perfect for pre-flight.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didnt like the smell of the hotel. The Hotel looks old it should be renovated a bit

    Very close to the airport. Perfect place for one night when you need accomidation between two flights. Correct breakfest, startng at 4 o' clock in the morning, also perfect solutuion for morning flight!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Conveniently close to the airport
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast - dishes in addition to toast and apples - were a little late so we had to catch a flight before getting a decent bite.

    A short walk away from the airport which is the only thing that matters, really. Had a good night sleep as it was reasonably quiet. Clean room

    Stayed in March 2024

  • Reviewed: 26 April 2024

    8.0
    Exceeded all my expectations!
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Signage to the front entrance. I nearly lugged my heavy case up the stairs, but then decided to risk the walk round, which was not signposted.

    I’ll confess that I arrived with fairly low expectations of an express hotel near the airport, but I was arriving on a late flight and needs must… To say that I was pleasantly surprised is an understatement.😊 Everything about the place far exceeded my expectations: the staff were super friendly and helpful (even in the middle of the night); the room and bathroom were clean and comfortable (there were even proper towels and toilet paper - unlike other similar hotels I have stayed at in the past). I opted for sleep over breakfast, so I can’t comment on that.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with One Double and One Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    For a night stay after/before a flight it is great. Otherwise - woudn't stay there.

    Easy access from the airport, 24hours menu - so you can grab something to eat whenever you arrive, with options for both adults and kids. Convinient breakfast starting early morning (cold from 4am, hot from 6am). Comfortable room and nice staff.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Close to airport but very quiet room. Helpful staff, good brakfast

    Stayed in April 2024

Showing 1 – 25

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